I can't see how opening a case on AG and Pogg will help if the one on CG doesn't help. They'll most likely give same response as the one they give on the current arbitrator. At this point, it probably will be better if you raise a complaint to their master license holder. They're with antillephone, so the complaint should be sent to
[email protected]. If you needed it, you can read more about filing a complaint on
this useful guide. Mind that, if I am not mistaken, their response time is three months.
Alternatively, you can raise a flag against them to warn other user if you want to, but if I have to be honest, I can't find that flag type-2 and 3 cover a correct basis for your situation, so I don't think DT will support it [you'll need three DTs supports for those flags in order for it to be activated].
please check recent posts in casino guru thread. they have stated that i need a utility bill in order to get my funds back now. i do not have a utility bill under my name. they are asking for impossible documents.
Done that, which is why I said I can't see how opening a case on AG and Pogg will help. There's zero guarantee they'll be more attentive on AG and Pogg than on CG, or that they'll give any better response.
If mediators are positive with your documents and still fail to accept them, you should start to believe that this is just a scam attempt from them. If a person is asleep, you will be able to wake him up. But, if he pretends to be asleep, you won't be able to wake him up with whatever attempt you make. The stake representative is not active in this forum. Only their campaign manager, Carolzinha, is active, but she is unlikely to respond to these scam accusations topics.
Theoretically, you can zap them or prick their finger [or hit them in the nuts], see if they can still pretend to be sleeping after that, LOL. On a more serious note, though, they have another representative on this forum beside Carollzinha who specifically tackle scam accusation section. He told me on several occasions that he's been diligently forwarding every cases against stake to their team.
Symphonized, time to say something, I think? Assure people that the support team has been made aware and has a solution for this or something?
Scam accusations against Stake are normalized here because, most of the time, we find out that the user was violating the rules. So, other forum members do not pay attention to these scam accusations. There are a lot of people who have worked with Stake before, and they probably still have contact with them. You can request them to check this thread and ask the stake team if they can do anything. You can contact Efialtis as he is one of the people who may have contact with Stake.
I've
previously mentioned
efialtis to bring this to his awareness, in case he use the notification bot. But the chance that he missed the mention is very huge. Let me try to send him a PM, see if he's willing to lend a hand and reach to one of his contact.
And just to clarify, we [the people frequently overseeing this section] don't normalize accusation against Stake here. As always, things are treated on case-by-case basis