Stake.com - The Leading Crypto Casino - Drake, UFC, Everton, Alfa Romeo F1 Team - page 470.

seleme

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Quote from: dustboy on February 07, 2022, 02:07:18 PM

Quote from: naim027 on February 06, 2022, 07:54:12 AM

Quote from: ?? on ??

Forget about compensation, they will not take care of low ranks it looks like. The more Stake grows as gambling platform, the more problems appear especially for lower ranks. I doubt it is related to service quality, they have to make Vip host accessible for lower ranks too, IMHO.

I agree with you. The much more they grow, the less they will care about low-ranked players. The service quality will definitely be affected. It's a sad reality that Stake Keep changing the terms instead of hiring more VIP host. The more players level up, They need more VIP hosts to handle a lot of players every day. So, I guess this is one of the reasons for changing the rules. Most likely, Stake is not going to hire more VIPs soon and they will keep on their decision. So, You are right. Lower rank players will face more problems in getting their service. Also, It's almost impossible to have a dedicated VIP host for every player. That's why VIP is VIP. But, I guess The Stake has enough support agents. And Every player can contact live support and moderators.

In my opinion it is exaggerated to say like that. Increasing the requirement to reach the benefits in the VIP program does not mean the less care about low or small players. Live support is still there, any players regardless the rank are still able to contact live support. As long as I know, VIP host works similar to Live Support but in different place. Live support is on the site while VIP host is on telegram. Live support is available 24/7 while VIP host is not available 24/7.

I'm trying to be neutral here, I am not fully agree with all the changes. Increasing the requirement is fine but removing some benefits from those who have reached the level before the change is not fair enough for the players. I am sure there are many players are disappointed with the change especially players ranked Platinum 3 and below.

Ofc, it is understandable for gambling platforms taking care of high rollers but my opinion was about the permanent reload that promised lifetime for those who get Vip Host. Few months ago, it was permanent reloads on their FAQ and rewards page, the account will never lose the privileges once user reaches that required level. Now you have to wager the secret quota to be eligible for VIP rewards, otherwise, you will be kicked out untill reaching hidden wager level on monthly basis. It is not fair for old players and they can hire more Staff since the growth is exponential.. Just my 2 cents.

dustboy

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Quote from: naim027 on February 06, 2022, 07:54:12 AM

Quote from: ?? on ??

Forget about compensation, they will not take care of low ranks it looks like. The more Stake grows as gambling platform, the more problems appear especially for lower ranks. I doubt it is related to service quality, they have to make Vip host accessible for lower ranks too, IMHO.

I agree with you. The much more they grow, the less they will care about low-ranked players. The service quality will definitely be affected. It's a sad reality that Stake Keep changing the terms instead of hiring more VIP host. The more players level up, They need more VIP hosts to handle a lot of players every day. So, I guess this is one of the reasons for changing the rules. Most likely, Stake is not going to hire more VIPs soon and they will keep on their decision. So, You are right. Lower rank players will face more problems in getting their service. Also, It's almost impossible to have a dedicated VIP host for every player. That's why VIP is VIP. But, I guess The Stake has enough support agents. And Every player can contact live support and moderators.

In my opinion it is exaggerated to say like that. Increasing the requirement to reach the benefits in the VIP program does not mean the less care about low or small players. Live support is still there, any players regardless the rank are still able to contact live support. As long as I know, VIP host works similar to Live Support but in different place. Live support is on the site while VIP host is on telegram. Live support is available 24/7 while VIP host is not available 24/7.

I'm trying to be neutral here, I am not fully agree with all the changes. Increasing the requirement is fine but removing some benefits from those who have reached the level before the change is not fair enough for the players. I am sure there are many players are disappointed with the change especially players ranked Platinum 3 and below.

FanEagle

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Quote from: Juggy777 on February 07, 2022, 02:30:58 AM

you have summed it correctly because it seems that users are not appreciating the freebies given by Stake, and if they want VIP benefits simply wager like those high rollers do, because I don’t really expect Stake to change their model to satisfy few user’s.

The VIP's getting more attention is not really something unique for stake neither. All casinos in the world would do something like that. If a person who wagered over a million dollars in a single month comes out and says that they are facing a problem, you wouldn't care about the guy who lost 105 bucks in gambling, you would ignore that for a second and take care of the rich one first. That is how business' stay afloat.

I would love to see a world where we all have enough help and nobody gets priority help compared to other people. However, we do not live in that world and it is normal for some people to get the attention of a company more than the other people.

zuzie

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Quote from: Fluer on February 07, 2022, 08:47:17 AM

Unfortunately, it works like this for all companies in the niche. They start with low reputation and non-traceable history and they tend to attract new gamblers at this period. They bust their ass at that period as they badly need new clients. Once they are known and reputable, they start to calculate each penny. That is how it works in reality. And Stake confirms this general rule

It's not entirely true they offer a lot of bonuses on many sides and there are only changes on the one hand more precisely the new rules
How they do as you say when new competitors continue to come it's the same as they provide space for competitors which can certainly harm business.

Fluer

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Quote from: naim027 on February 06, 2022, 07:54:12 AM

Quote from: ?? on ??

Forget about compensation, they will not take care of low ranks it looks like. The more Stake grows as gambling platform, the more problems appear especially for lower ranks. I doubt it is related to service quality, they have to make Vip host accessible for lower ranks too, IMHO.

I agree with you. The much more they grow, the less they will care about low-ranked players. The service quality will definitely be affected. It's a sad reality that Stake Keep changing the terms instead of hiring more VIP host. The more players level up, They need more VIP hosts to handle a lot of players every day. So, I guess this is one of the reasons for changing the rules. Most likely, Stake is not going to hire more VIPs soon and they will keep on their decision. So, You are right. Lower rank players will face more problems in getting their service. Also, It's almost impossible to have a dedicated VIP host for every player. That's why VIP is VIP. But, I guess The Stake has enough support agents. And Every player can contact live support and moderators.

Unfortunately, it works like this for all companies in the niche. They start with low reputation and non-traceable history and they tend to attract new gamblers at this period. They bust their ass at that period as they badly need new clients. Once they are known and reputable, they start to calculate each penny. That is how it works in reality. And Stake confirms this general rule

Juggy777

hero member

Activity: 2646

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Quote from: seleme on February 06, 2022, 03:59:26 PM

Quote from: naim027 on February 06, 2022, 07:54:12 AM

Quote from: ?? on ??

Forget about compensation, they will not take care of low ranks it looks like. The more Stake grows as gambling platform, the more problems appear especially for lower ranks. I doubt it is related to service quality, they have to make Vip host accessible for lower ranks too, IMHO.

I agree with you. The much more they grow, the less they will care about low-ranked players. The service quality will definitely be affected. It's a sad reality that Stake Keep changing the terms instead of hiring more VIP host. The more players level up, They need more VIP hosts to handle a lot of players every day. So, I guess this is one of the reasons for changing the rules. Most likely, Stake is not going to hire more VIPs soon and they will keep on their decision. So, You are right. Lower rank players will face more problems in getting their service. Also, It's almost impossible to have a dedicated VIP host for every player. That's why VIP is VIP. But, I guess The Stake has enough support agents. And Every player can contact live support and moderators.

Hope they will explain, it is truly disgusting for old players above plat2. Why there is no room for low rollers while everything is done in favor of high rollers? Low-rank players should be able to race up to gold, the separate race or raffle for plat+ players also will make it fair. Ofc, no one can say high-roller to wager low or cut his raffle winnings but it should be fair for low ranks too, IMHO.

Quote from: 7788bitcoin on February 06, 2022, 04:38:12 PM

Quote from: Dewi Aries on February 05, 2022, 01:34:58 AM

~
Whereas I hit Platinum 1 8 months ago now 39% towards Platinum II somehow i can hit platinum 4 Undecided

what sucks is the reload bonus is also removed?
We understand if the VIP host is removed due to limitations but why reload too , maybe with this new rule i won't be obsessed with chasing new levels.

I am curious to know your position in the overall position since you said you are wagging because you are obsessed in chasing new levels. I never had this kind of obsession but i am in the site from the start and i am just reaching platinum 1 and who knows how much time it will take for me Cheesy

.

Quote from: ?? on ??

~
Forget about compensation, they will not take care of low ranks it looks like. The more Stake grows as gambling platform, the more problems appear especially for lower ranks. I doubt it is related to service quality, they have to make Vip host accessible for lower ranks too, IMHO.

You cannot expect any gambling house to take care of the low rank users like they do with the high rollers Tongue

. Get into a casino and spent $100 and do you expect a suit and a VIP treatment like a user who spend millions . Stake is giving level up bonus and rake back bonus and once you reach bronze which is not a huge task you get weekly and monthly bonus and what more to expect Grin

.

I think you’ll are being bit too harsh on Stake after all they’re running a business which means they need to prioritise some user’s more, and I see nothing wrong with that because after all they need to have a profitable model in place to constantly grow itself.

@7788btcoin you have summed it correctly because it seems that users are not appreciating the freebies given by Stake, and if they want VIP benefits simply wager like those high rollers do, because I don’t really expect Stake to change their model to satisfy few user’s.

Dewi Aries

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Quote from: 7788bitcoin on February 06, 2022, 04:38:12 PM

Quote from: Dewi Aries on February 05, 2022, 01:34:58 AM

~
Whereas I hit Platinum 1 8 months ago now 39% towards Platinum II somehow i can hit platinum 4 Undecided

what sucks is the reload bonus is also removed?
We understand if the VIP host is removed due to limitations but why reload too , maybe with this new rule i won't be obsessed with chasing new levels.

I am curious to know your position in the overall position since you said you are wagging because you are obsessed in chasing new levels. I never had this kind of obsession but i am in the site from the start and i am just reaching platinum 1 and who knows how much time it will take for me Cheesy

.

I remember reaching Platinum1 less than 2 months since I created my account I feel it was my best achievement because I was too excited
Honestly with the current situation I've got another place. But yeah, still actively taking part in promotions here, it's just that I'm not obsessed with new levels and my activities are also decreasing here

7788bitcoin

legendary

Activity: 2282

Merit: 1023

Quote from: Dewi Aries on February 05, 2022, 01:34:58 AM

~
Whereas I hit Platinum 1 8 months ago now 39% towards Platinum II somehow i can hit platinum 4 Undecided

what sucks is the reload bonus is also removed?
We understand if the VIP host is removed due to limitations but why reload too , maybe with this new rule i won't be obsessed with chasing new levels.

I am curious to know your position in the overall position since you said you are wagging because you are obsessed in chasing new levels. I never had this kind of obsession but i am in the site from the start and i am just reaching platinum 1 and who knows how much time it will take for me Cheesy

.

Quote from: ?? on ??

~
Forget about compensation, they will not take care of low ranks it looks like. The more Stake grows as gambling platform, the more problems appear especially for lower ranks. I doubt it is related to service quality, they have to make Vip host accessible for lower ranks too, IMHO.

You cannot expect any gambling house to take care of the low rank users like they do with the high rollers Tongue

. Get into a casino and spent $100 and do you expect a suit and a VIP treatment like a user who spend millions . Stake is giving level up bonus and rake back bonus and once you reach bronze which is not a huge task you get weekly and monthly bonus and what more to expect Grin

.

seleme

legendary

Activity: 2772

Merit: 1028

Duelbits.com

Quote from: naim027 on February 06, 2022, 07:54:12 AM

Quote from: ?? on ??

Forget about compensation, they will not take care of low ranks it looks like. The more Stake grows as gambling platform, the more problems appear especially for lower ranks. I doubt it is related to service quality, they have to make Vip host accessible for lower ranks too, IMHO.

I agree with you. The much more they grow, the less they will care about low-ranked players. The service quality will definitely be affected. It's a sad reality that Stake Keep changing the terms instead of hiring more VIP host. The more players level up, They need more VIP hosts to handle a lot of players every day. So, I guess this is one of the reasons for changing the rules. Most likely, Stake is not going to hire more VIPs soon and they will keep on their decision. So, You are right. Lower rank players will face more problems in getting their service. Also, It's almost impossible to have a dedicated VIP host for every player. That's why VIP is VIP. But, I guess The Stake has enough support agents. And Every player can contact live support and moderators.

Hope they will explain, it is truly disgusting for old players above plat2. Why there is no room for low rollers while everything is done in favor of high rollers? Low-rank players should be able to race up to gold, the separate race or raffle for plat+ players also will make it fair. Ofc, no one can say high-roller to wager low or cut his raffle winnings but it should be fair for low ranks too, IMHO.

Symphonized

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naim027

sr. member

Activity: 476

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Quote from: ?? on ??

Forget about compensation, they will not take care of low ranks it looks like. The more Stake grows as gambling platform, the more problems appear especially for lower ranks. I doubt it is related to service quality, they have to make Vip host accessible for lower ranks too, IMHO.

I agree with you. The much more they grow, the less they will care about low-ranked players. The service quality will definitely be affected. It's a sad reality that Stake Keep changing the terms instead of hiring more VIP host. The more players level up, They need more VIP hosts to handle a lot of players every day. So, I guess this is one of the reasons for changing the rules. Most likely, Stake is not going to hire more VIPs soon and they will keep on their decision. So, You are right. Lower rank players will face more problems in getting their service. Also, It's almost impossible to have a dedicated VIP host for every player. That's why VIP is VIP. But, I guess The Stake has enough support agents. And Every player can contact live support and moderators.

RealMalatesta

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Activity: 2380

Merit: 1150

Quote from: Dewi Aries on February 05, 2022, 01:34:58 AM

Whereas I hit Platinum 1 8 months ago now 39% towards Platinum II somehow i can hit platinum 4 Undecided

what sucks is the reload bonus is also removed?
We understand if the VIP host is removed due to limitations but why reload too , maybe with this new rule i won't be obsessed with chasing new levels.

If you are ever chasing any VIP levels then you have to realize that Stake has the rights to change it whenever they want. You could be someone who reached the VIP level for the first time, you could be someone wagering a billion dollars a day, doesn't matter what type of gambler you are, in the end the casino is owned by Stake and they have the rights to change it to however method they see fit.

This is why I believe that we are talking about changes all the time and some people like it, some people ignore it and some people like you may not like the changes and none of that really matters. I know that doesn't sound like a good thing for you, you spend so much money and end up with something you were promised and yet didn't get. But, you have to realize that what you were promised is something that is there for that moment, nobody ever guarantees you that it will stay there forever.

Symphonized

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Bitinity

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Quote from: naim027 on February 05, 2022, 06:24:57 AM

Quote from: Bitinity on February 05, 2022, 05:49:38 AM

Quote from: ?? on ??

Quote from: Maasdamer on February 03, 2022, 07:13:10 PM

--------

I understand your point obviously, I do not blame Stake for the change. I know they had to do it, but I do not think it is 100% related to profit. Imho, it is just because Stake is not really ready for the huge growth of their players. Coming up to the compensation, I'm referring to the removed reload. It was something called by "guaranteed forever" where player can ask for it anytime they wish, but now it will be removed for platinum 3 (only 42 days when ranked up) means that those who have just ranked up to Plat 3 lately and those who are on the way to Plat 4 will have no more reload.

naim027

sr. member

Activity: 476

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Quote from: Bitinity on February 05, 2022, 05:49:38 AM

Quote from: ?? on ??

Quote from: Maasdamer on February 03, 2022, 07:13:10 PM

--------

Really wtf Stake, now 2.5 mln wager needed to get plat 4 rank then you will let users to live true stake experience? First it was plat 1 rank lately plat 2 and 3, now changing requirements for Vip host will make it harder for new registered users to catch it.

Sounds not really fair for those who were trying hard to catch the platinum 3 lately. Lets say some users are few percent remaining to Plat 3 and they are happy enough because they are getting closed to the new level and they hope to get the first experience of VIP host. Unexpectedly there is a sudden change on the requirement, I'm sure those players are disappointed (at least a bit) with the change. I think Stake should also give a compensation for those who are affected with the new rule. I had my experience with VIP host long time ago when the rule had not changed but I lost the VIP host due to the 1st change. Frankly speaking, I did not really feel the benefit of having VIP host as I rarely communicated with her so I'm not that sad to lose it.

That's Why it's Called VIP. You have to gain/earn it if you want the benefit. Every user cannot be/ should not be a VIP. Right? Stakes getting thousands of new users every day. And every day a few of them reach Platinum 3 and they deserve a VIP host. To prevent having a lot of VIP hosts, They make the changes and make it harder to fill the requirements to get a VIP host. I agree with you that some users who are few percent remaining to Plat 3 will be disappointed about their new changes. but, it is what it is. They had to do make more profit. I guess you got my point. About Compensation, What type of compensation would you suggest? Level up? Or give them a VIP host who will reach Plat 3 in the next 3 days? Or some crypto?

Bitinity

legendary

Activity: 3066

Merit: 1312

Quote from: ?? on ??

Quote from: Maasdamer on February 03, 2022, 07:13:10 PM

--------

Really wtf Stake, now 2.5 mln wager needed to get plat 4 rank then you will let users to live true stake experience? First it was plat 1 rank lately plat 2 and 3, now changing requirements for Vip host will make it harder for new registered users to catch it.

Sounds not really fair for those who were trying hard to catch the platinum 3 lately. Lets say some users are few percent remaining to Plat 3 and they are happy enough because they are getting closed to the new level and they hope to get the first experience of VIP host. Unexpectedly there is a sudden change on the requirement, I'm sure those players are disappointed (at least a bit) with the change. I think Stake should also give a compensation for those who are affected with the new rule. I had my experience with VIP host long time ago when the rule had not changed but I lost the VIP host due to the 1st change. Frankly speaking, I did not really feel the benefit of having VIP host as I rarely communicated with her so I'm not that sad to lose it.

Dewi Aries

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Quote from: panjul07 on February 04, 2022, 12:03:32 PM

Quote from: Dewi Aries on February 04, 2022, 10:13:47 AM

Quote from: Mahdirakib on February 03, 2022, 11:42:44 PM

Gradually Stake may increase the requirement to diamond VIP rank, who knows! Now the requirement for getting a VIP host is Platinum 4 VIP rank, 2.5 million dollars wagering is required to reach that rank.

That means stake are friendly to the whales not with small gamblers we won't get a chance to have a VIP host we hope the same doesn't happen to the bonus system because this is one of the reasons we stay on stake. I suspect stake did this because of the increase in new VIP members so there is no other way stakes have to tighten the rules.

Yes I believe it is because the increasing number of Platinum users is beyond their expectation.
On the other side, they have limited number of VIP host while it is not easy to hire people that can be trusted and educated to be VIP host.
I got VIP host when I was ranked up to Platinum 1 few years back and I still have it till now, so lucky me to start earlier

If the number of Platinum users (1-5) is increased significantly but Stake is unable to add more VIP hosts, the requirement might be increased again as what Mahdikarib said.

Whereas I hit Platinum 1 8 months ago now 39% towards Platinum II somehow i can hit platinum 4 Undecided

what sucks is the reload bonus is also removed?
We understand if the VIP host is removed due to limitations but why reload too , maybe with this new rule i won't be obsessed with chasing new levels.

Symphonized

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panjul07

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Quote from: babygun on February 04, 2022, 01:06:03 PM

Quote from: panjul07 on February 04, 2022, 12:03:32 PM

-snip-

I am very far to become platinum rank on Stake and will never reach it, but why would it be difficult to educate people to become VIP host? You just need to have a good knowledge over the site and can handle rude customers. In my eyes, it doesn't look so difficult but maybe I am overseeing things...

Educating new people might be easy but finding trusted people who can be responsible for the job is not that easy.
It may take longer time and complicated process than what we have in our mind.
Being VIP host is not that easy,1 host may handle and responsible for several hundred users.
It is not only about the basic knowledge over the site but also about managing hundreds of user.
Which mean, someone need to be at least well educated and well experienced in that area to be a VIP host.

babygun

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Top-tier crypto casino and sportsbook

Quote from: panjul07 on February 04, 2022, 12:03:32 PM

Yes I believe it is because the increasing number of Platinum users is beyond their expectation.
On the other side, they have limited number of VIP host while it is not easy to hire people that can be trusted and educated to be VIP host.
I got VIP host when I was ranked up to Platinum 1 few years back and I still have it till now, so lucky me to start earlier

If the number of Platinum users (1-5) is increased significantly but Stake is unable to add more VIP hosts, the requirement might be increased again as what Mahdikarib said.

I am very far to become platinum rank on Stake and will never reach it, but why would it be difficult to educate people to become VIP host? You just need to have a good knowledge over the site and can handle rude customers. In my eyes, it doesn't look so difficult but maybe I am overseeing things...

Topic: Stake.com - The Leading Crypto Casino - Drake, UFC, Everton, Alfa Romeo F1 Team - page 470. (Read 283069 times)