STEP TO TAKE WHEN PAYMENT IS BEEN DELAYED BY AN ONLINE CASINO - page 8.

redsun114

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Quote from: Lawrenzoo on May 21, 2019, 05:37:59 AM

I played on casino site some days back and won a certain amount of money, i was expecting to cash out my money instantly because one of the things that lured me to the site was the fact they offer instant payment. Its been days now and am yet to get my money. Please help what can i do in this case because i am becoming impatient

First of all which Casino is that, you should have mentioned the name of the casino. Another question for you is whether this is your first time of playing and winning in this casino site? Have You been playing on their site before and making instant withdrawals? If not, and if this is your first time, then it is likely that you have fallen into the hands of the casino scam sites.

And what are their payment methods, do they pay their players with Bitcoin? If Yes and you still haven't received your payment till now, you should try contacting their support and explaining to them in a gentle way, to see what's going to be their reaction. The reply they give to you will show whether they are scammers or not. And try to be careful which site you choose these days cause there are lots of scammers online this time around.

okala

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I have encounter this kind of problem of delayed payment before and it take days before the found arrived in my wallet what I did was to contact their support and reporting my case to them. I think even if the site say instant deposits and withdraw some times the will be technical glish that may result into delay.

jrrsparkles

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Can you mention the name of the site where you are getting delayed for your payments? Somesites will process manually for the first transaction and some other have different fee for instant and queued transactions so are you sure that you had paid fee for the instant transaction if you are wanting your transactions to be happen soon.

imstillthebest

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Quote from: Kasabus on May 22, 2019, 05:30:07 AM

You should know their processing period, but since it's already days from now, it's not normal anymore.
I don't know how long you can wait, but if really want to get help from the community, you can make a scam accusation here,
since it's already a scam act for withholding your money for that long.

Its still normal . Id also witnessed the same scenario on the past but the issue happened on a reputable site where a user is having a problem with his withdrawals . That happens because he did some minor violations that is against the t.o.s of the site that he was using . Luckily the case has been solved because the site owner forgive him and he have only given a warning .

Kasabus

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You should know their processing period, but since it's already days from now, it's not normal anymore.
I don't know how long you can wait, but if really want to get help from the community, you can make a scam accusation here,
since it's already a scam act for withholding your money for that long.

CryptoBry

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Quote from: nakamura12 on May 21, 2019, 05:48:42 AM

Contact the casino team support and ask why it takes too long to process your payout. Try to check if you haven't violated their terms and regulations of their site. If they just won't do it then it means they don't want to pay gamblers who won huge amount as it also happen to other gamblers who won huge amount and withdraw but not a single btc that the gambler got from the casino.

In cases like this, we are all aware that the control of the money is always in the hands of the online casino. Yes, the best thing to do is to contact customer support and tell them the problem and if nobody is responding with the problem for days maybe there is nothing you can do but to expect that greed has come their way that's why they don't want to transfer the money. This can be the problem with some online casino that is why choosing the best is the option one should do before playing and wagering money.

Pmalek

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If it is a well known site they are not going to risk their reputation scamming a member just like that. But if you deposited money on a new or unknown site which is only there to scam people out of their money there is not much anyone can do to help you that hasn't already been suggested.

Manual withdrawals are a normal thing. A casino needs to check if your winnings are in accordance to their TOS and that you didn't use any illegal ways or methods to win, including multiple accounts etc.

GregH37

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Quote from: swogerino on May 21, 2019, 06:36:59 AM

We first need to know the name of the casino.If it is one of the trusted casinos which have a thread in the forum here I am sure that they will sort things out.

The real problem is if you were lured into a casino which had a lot of good flashing banners but is not well known in our gambling community here as it means in most of the cases that this casino probably is a scam casino.I hope you have not run into one such casino.

I bet it’s not a familiar casino site, I am very sure that the OP has tried one of those new sites with good promises and offers that would be hard to keep up with, if it was one of the common sites, he would have been so fast to drop names. This is always the mistakes with these gamblers, play on familiar sites they wouldn’t and when there is an issue they are back on the forum.

I hope the OP has not been duped because from the post, a site that has refused to give any tangible explanation on the reason for holding unto payment for days is nothing but a scam site. I cant even handle a site that will hold my payment for more than 5 hours let alone days. Please report that site as soon as possible.

Genemind

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This post lacks complete information. Seems like you're having trouble with the withdrawal so the best move to do is to contact the support team regarding your query.
I'm sure that they will do everything to fix it.
There will always be withrawal problems most of the time but it could be fixed by asking for the support's assistance.

bonker

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Quote from: Lawrenzoo on May 21, 2019, 05:37:59 AM

I played on casino site some days back and won a certain amount of money, i was expecting to cash out my money instantly because one of the things that lured me to the site was the fact they offer instant payment. Its been days now and am yet to get my money. Please help what can i do in this case because i am becoming impatient

You are having issues with withdrawal or getting the rewards from bets?

All you have to do is contact the support team of that site and also you can create a thread on scam accusation if there is no reply from them.

kaya11

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That just means that you have already withdrawn the money? I am sure there some blockchain record out of your cash out or transaction ID's. Maybe it was just delayed or in some point the casino have another issue with your account for instance kyc and other security measures. No known online casino would put their name on an edge of the knife with just rumors of withdrawing payouts delays so they sure have their reasons.

Ailmand

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You should have posted the same of the gambling site so we would have an idea about it and people hete would advice you regarding the reputation and legitimacy of that site. I have been using gambling site and I know that withdrawals are instant. The best thing that you should do is to contact their support team.

avikz

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Quote from: Lawrenzoo on May 21, 2019, 05:37:59 AM

I played on casino site some days back and won a certain amount of money, i was expecting to cash out my money instantly because one of the things that lured me to the site was the fact they offer instant payment. Its been days now and am yet to get my money. Please help what can i do in this case because i am becoming impatient

Please share the name of the casino for us to guide you till conclusion. I hope you have checked their reputation before depositing funds and found no red flag.

Also try to connect with them through bitcointalk thread if available. I am sure you had contacted their support team but nothing changed post that, so it is wise for you to get in touch with them through their social presence.

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Quote from: Lawrenzoo on May 21, 2019, 05:37:59 AM

I played on casino site some days back and won a certain amount of money, i was expecting to cash out my money instantly because one of the things that lured me to the site was the fact they offer instant payment. Its been days now and am yet to get my money. Please help what can i do in this case because i am becoming impatient

unless we know the name of the casino, we cant really judge why your payment has been delayed. It could be because of KYC issue, it could be that you hold a certain amount of the funds in bonus(which has its own terms and conditions) etc. WE need more info and unless you provide it. I dont think theres anything we can do to help or advise about.

Shova

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Quote from: traderethereum on May 21, 2019, 05:23:11 PM

Then I think that the site is not a good gambling website because they delay the payment.
Did you ask them by contacting the support system?
Because if one gambling site has offered something good for the gamblers, but they don't have an active support system, then we need to curious and suspicious, why they don't reply the message from the members.
And if we wait for days but they still don't reply to the message then the site could be another scam or they are very busy to reply one by one of the messages from the members.
My suggestion is to give them another time and let them reply to you, and if they are not giving any reply, then you need to leave the website and moves to another gambling website.

We can't just conclude on that. Even the best of instant payment sites delays payment if they find something suspicious.
Double withdrawing and using gambling site as a mixer has been the major reason for such delays.
It would have been better if the OP would have included the name of the site. But as he had not responded till, I suppose his problem was solved by the support.

nydiacaskey01

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Quote from: Lawrenzoo on May 21, 2019, 05:37:59 AM

I played on casino site some days back and won a certain amount of money, i was expecting to cash out my money instantly because one of the things that lured me to the site was the fact they offer instant payment. Its been days now and am yet to get my money. Please help what can i do in this case because i am becoming impatient

First determine the reason why the site is holding yiur withdrawal or whats the cause of the delay. Is it site error or you missed to comply on a site requirement thats why your payment is still on hold. What is the site anyway? How about posting the screen shot conversation here if there is. Most of the known online casino that accepts Crypto has a representative here in this forum, maybe its a good idea to reach out to them here as well.

leowonderful

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Contact the support of the site every now and then, and if that doesn't work or they're taking a long time to respond, make a thread about that casino in this part of the forum and make some noise around here. The latter doesn't always work because not every casino has representatives that browse this forum (and some just don't care what people say about 'em here), but it's worth a shot if the site's not responding.

As others have already mentioned here, there's also the chance that the casino you played on is a scam site. It'd be possible for us to determine whether or not the site's a scam by telling us what site you used, but the slow support's not a good sign already.

jhongzjhong

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First, if you don't mind just let us know what gambling site are you talking about and we can give feedback on that gambling site. If that legit gambling site or already have a record of being a shitty activity. You didn't have anything to do is to contact their support team or if they have chatbox from other users you can talk to them regarding your problem if what they have experienced on that gambling site.

Mahanton

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Quote from: Lawrenzoo on May 21, 2019, 05:37:59 AM

I played on casino site some days back and won a certain amount of money, i was expecting to cash out my money instantly because one of the things that lured me to the site was the fact they offer instant payment. Its been days now and am yet to get my money. Please help what can i do in this case because i am becoming impatient

Being impatient is normal since we are already talking about days of waiting which a gambling sites musnt do.There are lots of shady gambling
sites nowadays and I hope you didn't able to hope out on one of these things because if you do then high chance that you have been scammed.
You haven't clarified yet on what site did you play on.

traderethereum

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Then I think that the site is not a good gambling website because they delay the payment.
Did you ask them by contacting the support system?
Because if one gambling site has offered something good for the gamblers, but they don't have an active support system, then we need to curious and suspicious, why they don't reply the message from the members.
And if we wait for days but they still don't reply to the message then the site could be another scam or they are very busy to reply one by one of the messages from the members.
My suggestion is to give them another time and let them reply to you, and if they are not giving any reply, then you need to leave the website and moves to another gambling website.

Topic: STEP TO TAKE WHEN PAYMENT IS BEEN DELAYED BY AN ONLINE CASINO - page 8. (Read 1537 times)