Every company makes money off of shipping. It's a great profit point for my business. I love getting 40% off FedEx and charging book rate.
If I was in KNC shoes I would make a preferred customers list and blacklist 90% of the people here since there is no lack of demand for their products and a seemingly infinite supply of emotionally immature customers with an overwhelming feeling of entitlement. They could save themselves a lot of grief that way...
If you are so unhappy close this thread, never come back and don't buy KNC products.
So far most of your posts that I have seen are complaints. What I can tell you as a company owner is that I would be very cautious about helping anybody who had so many complaints. Two reasons: I am not likely to satisfy them. 2) The first will lead to more complaints -- giving me a no-win situation. So it becomes easier to do nothing. This leads to you doing more complain -- and looking very unreasonable to anyone listening. Somehow I doubt that you are anywhere near as bad as it seems.
Now if this offends you -- just say so and I will do my best to avoid your posts and commenting on them
Wow... Just wow.
So, basically, a customer thinks the price of the shipping is high but...
...it is fine, "I love getting 40% off FedEx and charging book rate."
...it is all right, just put him in a "blacklist" because he is "immature customers with an overwhelming feeling of entitlement".
...he is unreasonable, so "I would be very cautious about helping anybody who had so many complaints".
We do all have our opinions -- don't we?
May I suggest you take those posts to heart as well.
Too much whining -- too little discussion about things that can be changed.
Maybe we should all just try to get things done and help where we can.
Cheers. And have a nice day!