Every company makes money off of shipping. It's a great profit point for my business. I love getting 40% off FedEx and charging book rate.
If I was in KNC shoes I would make a preferred customers list and blacklist 90% of the people here since there is no lack of demand for their products and a seemingly infinite supply of emotionally immature customers with an overwhelming feeling of entitlement. They could save themselves a lot of grief that way...
If you are so unhappy close this thread, never come back and don't buy KNC products.
So far most of your posts that I have seen are complaints. What I can tell you as a company owner is that I would be very cautious about helping anybody who had so many complaints. Two reasons: I am not likely to satisfy them. 2) The first will lead to more complaints -- giving me a no-win situation. So it becomes easier to do nothing. This leads to you doing more complain -- and looking very unreasonable to anyone listening. Somehow I doubt that you are anywhere near as bad as it seems.
Now if this offends you -- just say so and I will do my best to avoid your posts and commenting on them
Wow... Just wow.
So, basically, a customer thinks the price of the shipping is high but...
...it is fine, "I love getting 40% off FedEx and charging book rate."
...it is all right, just put him in a "blacklist" because he is "immature customers with an overwhelming feeling of entitlement".
...he is unreasonable, so "I would be very cautious about helping anybody who had so many complaints".