It is unpleasant this tendency that KNCminer has of changing the relative position of their clients.
Earlier we had the queue trading service that forced people with higher queue numbers to either spend money trading or be subject to the new risk of their queue position being worth a lot less.
Now it's this very long period for Saturn upgrade which is unfair for those who have put money upfront for Jupiters and, again, has the potential to put hash power ahead of the queue position you thought you had. But mainly it is the risk unfairness and interest money loss: a Saturn buyer took less risk and will get a bigger reward (non-stalled money that could be used in other things for a few months and the option to see a few months ahead how difficulty, btc exchange rates and KNCminer are progressing before having to commit the full Jupiter money.) Very unfair!
They do communicate and seem to be the most promising "horse" so far but their decisions show that they don't worry too much about the investment risks that their clients had to consider and chose to take. This could be very distressing whenever new developments like technology, legal, and exchange rates hit because you don't know what extra risks come from KNCminer trying to be "friendly" to some of their clients in an unpredictable way.
edit: just read the 300 usd mark up posted while I was writing (should have used the feature yes). The point still holds: unnecessary risk exposure to their clients who need to consider KNCminer change of rules at every purchase/service and that may be very serious when KNCminer has to make decisions that affect their clients forced by third parties or exterior factors.
I ordered 2 jupiters and 1 saturn and do agree with you but KNC isn't allowing someone like me to add a new unit to my order, just upgrade so that is looking out for everyone in line. Would I have held on to my money and spent 300 more for less risk and done the upgrade to all my units if I knew this was an option -- YES. Flip side, this was not known. Also, KNC upped the hashing power without changing the price. Look at all the great things KNC has done for the initial investors.
I remember getting an email from BFL asking for $500 to add 20GH/s to my unit. KNC added 50 for free and also allowed new customers to purchase these units at original price.
Also, at first I thought everyone selling 1-500 placements for hundreds of dollars was CRAZY! I thought it would hurt my investment but in the end, I'm still in Day 1 without a 1-500 unit. (I did end up buying a single unit in the 1-500 placement for 20 LTC just incase but in the end, all 3 of my units are shipping day 1). I asked KNC about this prior to ordering and they assured me that my placement was early enough that I should not worry. They were correct and honest.
The guys at KNC are doing a great job and I hope they can deliver! September will be an amazing month.