So far I have never had a any problems with CoinPot, I hope it's just a glitch due to the huge volume that's being traded at present.
I 100% agree on both points.
I'm letting pass the weekend and the 48 hours of waiting as stated in the website regarding an email support request, because everyone deserves to relax and enjoy the weekend.
After that if the issue will be still unresolved and I won't have at least received an explanation on the server/connection/network or whatever glitch that occurred, I'll try with another email request. After that, I'll cease to use this service, on which I'd wasted almost 2 months to reach 50k sats BTC and presumably lost. As for now, the transactions of the address that should receive the payment are still 0 (zero) and the log says withdraw was COMPLETED on NOV 30 and the addresses match perfectly.