Topic: [Unofficial] Exodus Wallet | Multi-Currency | Built-in Exchange - page 2. (Read 28289 times)

Hello Red Fish.

Thanks for that question.

It is not possible to install Exodus on a USB. Exodus needs to be installed on your computer. But even if you could, that wouldn't offer any protection I'm afraid. If your computer was infected with malware, let's say one that can read your memory, then as soon as you connected the USB and opened Exodus, your Private Keys would be loaded in memory and they would be compromised.

But if you're worried what happens when Exodus is closed, let me put your mind at ease by saying that if you have done the backup process and used a strong password then your Private Keys are encrypted and that encryption is virtually impossible to break. In fact it would require Terrabytes of RAM to pull off such a feat, and even then it's not certain.

So, the best way to keep your funds safe when using a software wallet, is to keep you computer clean and never share your private information with anybody! And, of course, there's always the solution of hardware wallets where the Private Keys never come in contact with the outside world and that's why they're considered the safest method of storage. It's what we suggest for large amounts of money.

Let me share a few articles with information on the matter:
https://support.exodus.io/article/145-safety-and-security-tips
https://support.exodus.io/article/45-can-exodus-safely-store-large-amounts
https://medium.com/exodus-movement/the-dos-and-don-ts-of-12-word-phrases-and-private-keys-89f6c800eaec
https://medium.com/exodus-movement/addressing-vulnerabilities-with-software-based-wallets-1cc9ff77bf44

I hope this helps!

Michalis

May be it is possible to make it on USB, so you can take your wallet with you. Today wallet safety is very important point due to various computer viruses, malware etc. 

Hello again SFR10.

I saw that you contacted us and talked with Philip.

Philip will get back to you as well through email, but I wanted to let you know that we have confirmed that the exchange feature is completely unavailable in Iran, as there is a geo-restriction imposed by ShapeShift. The reason is that ShapeShift operates in the US and as such they need to follow the trade sanctions imposed by the US on Iran.

I'm sorry that we can't provide you with the exchange feature at this time. I can only hope that this will change in the future.

All the best,
Michalis

Thank you.

It's fine, don't be (it's related to ShapeShift, either as a rule or a mistake). Thank you for your prompt response.

Yes, I do know.

Exactly, that's my issue since I'm not from those states.

At first, I didn't use a VPN (the screenshot with the error for all of the assets) then when I used a US server (to see if I can bypass those restrictions), I only got the error for those three assets.

Will do (shortly).

Thank you, looking forward to it...

Update:
Thank you Michalis for the speedy update, I appreciate it

Hey SRF10.

Sorry for the trouble you're having here.

I gather that you know that this unavailability is due to the recent regulations passed in the US regarding assets deemed as securities, correct? ShapeShift decided to no longer provide these assets for exchange in the US, in order to comply to these new regulations, and as a result these assets are unavailable for exchange from within Exodus.

A byproduct of this was that residents in the states of NY and Washington, could no longer exchange any of the assets because ShapeShift doesn't operate in these states for the reasons that you read in: http://pleaseprotectconsumers.org/
These regulations have been in effect for some time, but with the system put in place now to provide different experience for different jurisdictions, this came into effect as well.

Now, the experience you describe fully matches someone residing in those states, since we are unaware of any such restrictions being in effect in other areas. Of course, I'm not suggesting that you don't know where you live , but since you're using a VPN perhaps you were connecting to a server located in one of those states? Because as soon as you connected to another server, only EOS, EDG and BAT showed as "Unavailable in your jurisdiction", correct? That's also normal for all US locations, as these three assets cannot be exchanged from within the US, at least from within Exodus that is.

If that doesn't sound right, then further investigation is needed and in that case I suggest that you contact us at: support (@) exodus.io. There we'll be able to look into the matter with more detail and find the solution.

And to answer your initial question:
we are looking into ways to make these assets available again for all our customers. But at this time I can't say when, or if, something like this might be possible.

I hope this helps.

Michalis

I have reported this to the staff, Michalis will assist you here as soon as posssible.

Just finished updating it (I skipped two versions) and now, I can no longer exchange any of the assets due to this error: "Unavailable in your jurisdiction" (I do know this is related to ShapeShift itself) but wanted to ask from "Michalis (mifra)" or anyone with the knowledge, will there be an alternative or a 2nd option for exchanges on Exodus?

Direct SS link: https://imgur.com/a/47LSqdH

- I tried using Exodus with a VPN and got that error for few assets (only) but I didn't risk (exchanging).
- When visiting ShapeShift's website, it redirects to the following page > http://pleaseprotectconsumers.org/ > Scroll down a bit, to see the censored jurisdictions:

• State of New York
• State of Washington
• North Korea

I'm not residing on any of those locations, so I have a feeling it's outdated.
- I already read the following two pages but didn't find its complete list:

• Why are certain assets no longer available for exchange in Exodus?
• ShapeShift Services to Change Based on Customers’ Jurisdiction

A new version (1.51.2) has been released couple of days ago. Everyone should upgrade immediately as It contain security fixes and upgrades.

1.50.0 and 1.50.1 released a few days ago, changelog (combined):

• You can now hover over the donut in the Portfolio to expand and visualize individual assets.
• Assets with a 0 balance are now properly sorted in the Portfolio view.
• You can now send and receive Zcash. To add Zcash to your portfolio visit the Settings section then click Assets to turn it on.
• Zcash has been added to the exchange. You can now exchange any Exodus asset for Zcash to further diversify your portfolio. To exchange for Zcash be sure to first visit the Settings section then click Assets to turn it on.
• Using the advanced Developer Menu, all types of Digibyte private keys are now supported for importing.
• Using the advanced Developer Menu, you can now export your EOS private key for future use on the upcoming for EOS mainnet.
• Hovering over an asset in the pie chart now reveals the proper currency. Sorry to everyone outside the US!
• Hovering over an asset in the pie chart now has commas for those fortunate enough to have amounts that need commas. Your eyes will thank us.

For an extended release notes read this blog post: https://medium.com/exodus-movement/exodus-adds-zcash-1d3ff7b1c0e

1.49.0 has been released. Changelog:

• Optimized app startup time with portfolios holding a large number of diversified assets.
• You can now send and receive Digibyte. To add Digibyte to your portfolio visit the Settings section then click Assets to turn it on.
• The Dai stablecoin has been added to the Ethereum assets. Users can now send and receive Dai. To add Dai to your portfolio visit the Settings section then click Assets, scroll down to the bottom, then click ‘Ethereum Assets’ to turn it on.
• Optimized Bitcoin fees even further to lower dust limits. Hurray for lower transaction fees!
• Fixed connection failed banners on slower computers and network connections.
• Digibyte has been added to the exchange. You can now exchange any Exodus asset for Digibyte to further diversify your portfolio. To exchange for Digibyte be sure to first visit the Settings section then click Assets to turn it on.
  

Thanks it helped. 

Try to rescan your wallet by going to the Litecoin tab and clicking at the refresh icon.

Source: https://support.exodus.io/article/75-how-do-i-refresh-my-wallet

What happened with litecoin balance? I had little bit of litecoin there. Now it's zero.

1.48.0 (29th March) + 1.48.1 (3rd April) has been released, the changelog:

• The “reveal password” icon now opens and shuts its one good eye depending on whether you’d like to view or hide your secret password.
• Remember when restoring with your 12 word phrase meant losing all of your exchange history? Fear not! This has been fixed and Exodus from here on out keeps your history for you, no matter how you restore your wallet, all the while allowing you to control your private keys.
• With a heavy heart, we must announce that First Blood (1ST) will not be returning to the exchange platform in Exodus. This is due to being delisted from major exchanges like Bittrex. Firstblood will now live in the Ethereum Assets tab of your wallet.
• Exodus added a 1-click-easy way to register your EOS address and tokens. Find out more…
• Funfair has a new logo in your wallet!
• Upgraded to Electron v1.7.13 - If you know what this smarty-pants-javascript-stuff means take a look at our developer careers and get in touch!
• Some EOS registration links have been corrected.
• The swap icon would fail to switch asset units in specific cases.
  

You can see in extended release notes here: https://medium.com/exodus-movement/in-wallet-eos-registration-is-now-live-in-exodus-87d3d2c9fea0
   

Hi HashFace.

Thank you for this question. OmegaStarScream correctly gave the gist of the situation, allow me to elaborate a little.

There are two types of assets supported by Exodus, those that can be exchanged using the built-in exchange feature and those that cannot. The first ones can be either coins with their own blockchain or ERC-20 tokens, while the second ones are only ERC-20 tokens.

Adding ERC-20 tokens (we call them Ethereum assets) is usually easier than adding an asset with its own blockchain and we have tried to support most of the Ethereum assets roughly in the top 100 spots based on market cap. If an Ethereum asset is supported by ShapeShift then it's added on the first category; if not, then it's added on the second one. Ripio is an asset that is supported by ShapeShift so we added it. I know it's not as popular as some other assets that we don't yet support, but since it is easy to add why not offer it to our customers.

And yes, you're right, most of them are added without ever being on the roadmap. We want to offer the ability to our customers to be able to safely store and transact as many Ethereum assets as possible, especially now that the landscape in the ecosystem is somehow murky on that front. For that reason we are also working in order to offer you the ability to add any Ethereum asset you want.

That, of course, doesn't mean that we have given up on supporting the more popular assets. On the contrary! Supporting Monero is one of our top priorities at the moment. So, is NEO and NEM and others. But, like I said, sometimes it's hard to add these assets and several difficulties present themselves along the way. For example, Ripple has been in beta for a long time because there isn't a reliable solution to the insight servers. Monero is built in a way that requires the whole blockchain to be downloaded, which is not how Exodus works. Unless these issues are resolved we cannot proceed to add these assets.

Finally, we do mention that in order for an asset to be considered it needs to be in or around the top 50 spots, but this is more of a guideline than a strict prerequisite. Perhaps we need to work on our wording there and make that more clear. Because there are other factors to consider. For example, when we added Vertcoin you can't imagine the number of enthusiastic tweets we received about it! There is value in some cases that goes beyond the strict market cap.

We want as much to add to Exodus all these assets that you mentioned, and more. And we will. But they need to be added in a way that they, and the wallet in whole, work reliably and seamlessly.

I hope I was able to clarify this for you.

All the best,
Michalis

I believe some coins are easier to add then others since they are forks with some changes and It also worth mentioning that some had a higher price but dropped with time so they can't simply remove it after adding it.

BTW, does anyone know why they added Ripio? ... they said there were focused on adding top 50ish coins, but lately we've gotten Ripio, Vertcoin, and Digibyte, and bunch of low ranked ERC20 tokens ... not sure why those were picked when coins like Monero, Nem, Neo have been on the waiting list forever, but get passed over for weird coins that are not even on the roadmap.

It will be so nice to have that built right into Exodus.  Preserving cash during a downturn will be a piece of cake.

Icon, I'm sorry if I wasn't clear in my response and that I didn't clarify it earlier.

I actually meant what OmegaStarScream and swogerino mentioned, and I thank them for clarifying on my behalf. If your computer has malware installed on it, then your funds are at risk. And it may not be by accessing the Private keys or 12-word phrase in memory, but there are many ways to get to them. So, having a clean and secure computer is of paramount importance.

Regarding QT wallets that you mentioned, the Bitcoin Core wallet warns you about the same thing when you encrypt your wallet:
Bitcoin Core will close now to finish the encryption process. Remember that encrypting your wallet cannot fully protect your bitcoins from being stolen by malware infecting your computer.

I'm not quoting that to point out that Bitcoin Core wallet is not secure. I'm mentioning it because I want to point out that encryption will only get you so far and we shouldn't fall in the trap of a false sense of security, just because the wallet is encrypted. Keeping your computer clean is the most important step in keeping your funds safe, when you are using software wallets.

I hope I was able to clarify my response a little bit. And I hope that you'll see that we are trying to be as forward and transparent about these issues as possible, because that way we feel we help you protect your funds better.

- Michalis

They don't have the same problem, but yes they share pretty much the same concept, every software wallet including Electrum one of the best is as secure as your computer is. Security of the user computer is on the user and not on wallet creators.