Topic: 🚀 WINZ.IO 🚀 JOIN $10,000 FREE LOTTERY 🥳 WELCOME BONUS: 300 FREE SPINS 🎁 - page 25. (Read 17502 times)

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You can still play at our casino, which is stated in the email that you have received, but there will be no bonuses available for you. We have an algorithm that is analyzing the activity of all players taking the bonus. Once it finds common patterns it sends a signal to restrict a player from receiving the bonuses. There is no procedure for unlocking the bonuses at the moment.

What will happen if I still deposit and play there. How did you guys judge me with my first ever deposit that I am going to abuse your bonuses? Would you unlock my bonus after a certain period?

Winz.io will make nonsense claim without any proof to get users identity details, they will block the withdrawal too. They have done the same thing with me. I'm not newbie in gambling. I know that abusing the bonuses with multiple accounts is offensive and it will create problem. I'm not stupid that I will create more than one account to abuse their bonuses. I have only one account there. All I can say, winz.io is doing a shabby business here. They are running the bonuses to trap the gamblers. Two other people has mentioned above that winz.io has done the same thing with them. They have done the KYC, but winz.io has disabled all the bonuses for them.

It does not make any sense to restrict such players from bonuses without making KYC as it leaves an option to create another account and continue the abuse.

@winz.io, all the reasons you mentioned behind requesting kyc make sense and, personally, I don't have a problem with it except for this one:
If you suspect a player is making deposits just to claim free spins and cash out as soon as he complete the wagering requirement and you don't think he will become a loyal player then just ban him from your future promotions. There is really no need to ask for kyc in this case.

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I don't know how.. They literally only gave my money back because i wrote here. I even mentioned to them in the chat that i will try to ruin their rep on few forums and they still didn't give a f*** until i really posted..

Your case is older than mine. I am new to the platform. I didn't get scammed by them. But, Their behavior is not legit. If I were you. I would create a Scam accusation since they have rejected your withdrawal. I know they have the right to ask for KYC. But, You have the right to know the reason. They cannot force you to do the KYC without any explanation. It's like the Police arresting you without any warrant paper. Take Stake, for example. They often ask for KYC from players. They usually don't tell players why they requesting KYC. But, If Players ask them why they have to do the KYC? What have I done wrong? Stake explain them that We suspect you are using multiple accounts/suspect you are abusing your bonus/We suspect you as a bokkie. But, Winz.io feels like they have God's powers, and they don't have to explain anything to anyone.

It means, I'm not the only victim of winz.io shabby behaviour. They are running the deposit free spin promo so that they can block user withdrawal and addressed them as abusers without having proof. Their only intention is to get the KYC documents of the users!

Why you haven't shared your bad experience here before? I would stop making deposits to play there if I was aware of their shabby behaviour. Not to mention, I have made 18 deposits and made 15 successful withdrawal from winz.io. They have blocked my 16th withdrawal and forcing me to get my KYC documents. Which doesn't make any sense.

Why don't you give them negative trust because I will do...

In my first withdrawal request (1500 TRX only) they asked for full kyc verification. After completing KYC, they asked for email verification on the second check. Because they wanted to prevent someone with KYC from money laundering
They are currently distracting customers with free spins lies. I made a deposit based on the e-mail they sent. The second I got the free spins was canceled. The customer representative says that I will solve the issue for 20 minutes, and keeps stalling.

Same problem with that amateur casino. I deposited but I can't get free spins.

Okay, Could you please stop spreading Lies all over the forum and on Social Media? You haven't answered my previous post yet and come again with a new promotion which is a lie. I am a new and KYC verified player on your platform. You guys forced me to do the KYC to get my first withdrawal. Right after that, You notified me that Any kind of promotions are no longer available. Your bonus TOS doesn't say that you can Exclude a specified player from the bonus without giving him any explanation why you excluded him from the bonus. Especially when a player is already KYC Verified on your casino.




Even if you verify the KYC there, I cannot say that you will get your withdrawals or you will be eligible for further bonuses. Look at my case. I am a KYC Verified player there.

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You can request a cashout of 0.01723396 BTC
This is what is left after deducting two bonus amounts received by two accounts registered using the same IP address.

What if none of them were applied? I am new to this forum. A few days ago, I see the promotion from bitcointalk and I created an account. I have deposited 0.9 LTC and claimed welcome free spins. I played the free spins and won about 0.25 LTC. After that, I Played more games and wagered over 2 LTC. I made a Withdrawal Request, and they requested KYC verification. I was not ready for that. I verified my KYC in two days because I didn't have a bank statement. I had to visit my nearest branch to collect the bank statement which is extra pressure in daily life. Finally, I verified my account and got the withdrawal. Due to this KYC Verification process, I missed the Friday Promo. Which was the reason to register at this casino. Yesterday, I got an email from Winz.io. Look at the mail and tell me what I have done wrong? Am I an alien?

The only way for us to check if you haven't done any wrong thing here is to verify your account.

STAY AWAY FROM THEM!, my friend told me about their promo and casino at his house. I created a account to try my luck with those free spins and from a total deposit of 19.9mBTC i finished with 23.514mBTC. In total i made 3.617mBTC profit which was pretty nice for me. Today after more then 3 days of waiting for my withdrawal verification i am receiving a mail where that told me that i can withdraw only 2.4mBTC and the math behind this is ,,In this account you got 0.00833082 BTC bonuses, in your second one - 0.01275714 BTC. These bonuses can't be approved to withdraw. You can withdraw 0.00244404 BTC.,,

The second one account is my friend one but the thing is that we both didn't got those amounts of bonuses. 0.00833082 BTC is the wager done on my account and 0.01275714 BTC is the wager on the friend one. That's not the bonus gained! I can also upload all pictures and a video recording from the support chat. Yes i did create a account to try my luck on those free spins but you cannot let me withdraw only 2.4mBTC from the total of 19.9mBTC which i deposited! And also i did all steps of KYC before requesting my withdraw. I even mentioned them that the math behind the email reply is not good and that that is the total wager not the bonus, the reply was ,,As it was mentioned, cannot be changed.,,    

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STAY AWAY FROM THEM!

Those rules aren't available in your terms. You are making those rules as the way you wish and forcing me to do KYC to receive my withdrawal. I haven't broken any of those rules. I have deposited and played the free spins, but I took risk with my deposits in other games. Your system didn't told me to verify my identity when I lost my deposits. But you guys are asking it as I haven't lost my last few deposits, and I was able to make some profit and withdrawal. I'm neither from any blocked territories nor hunting your bonuses.

Winz.io is the most hassle-full casino in my gambling experience. You guys are making my gambling experience annoying too. I take the gambling as entertainment and I have clearly said it in the last month in this thread when someone thought I'm having trouble for my losses at winz.io.


I can't figure out any valid reason for asking 3 steps of KYC documents. Now the situation is like that: winz.io is forcing me to sell my identity to them to get back my own money and small profit! Why should I do that while I haven't done any wrong thing there?