Topic: 🚀 WINZ.IO 🚀 JOIN $10,000 FREE LOTTERY 🥳 WELCOME BONUS: 300 FREE SPINS 🎁 - page 24. (Read 17719 times)

There are three different complaint types that appear in this thread. Let us give a detailed explanation regarding each type:

1. Player was requested to provide KYC documents on the cashout

KYC verification is a standard procedure when dealing with a licensed casino. It is clearly stated in the T&C that such verification might be initiated. If you are not ready to provide the KYC information, then it is better to find a casino with a “no KYC policy” and Winz.io is not the case.

There are multiple reasons why KYC verification might be requested and you can find a detailed explanation in one of our previous posts.


2. Player was restricted from the bonuses

We constantly monitor the behavior of Winz.io players that are taking our free-of-wagering bonuses. Our bonuses are easy to abuse and if we see that the players are using the bonuses to farm funds without any intention to play at Winz.io casino, then these players might be requested to provide the KYC and after that, the access to all future bonuses might also be locked.

We never confiscate any funds and do not restrict withdrawals for such players, if this is a single case and there are no multiple fraudulent accounts involved. The bonus is a privilege, not an obligation and we reserve the right to decide whether to offer any bonuses to any specific player or not. This issue affects 2% of players and does not affect 98% of players.


3. Player was banned and his money was confiscated

The only possibility of this case happening is when one or group of people are trying to create multiple accounts with a goal to receive no wagering bonuses and cash them out. There is no tolerance for this type of action from our side, and these accounts will always be caught and locked.

The no-wagering bonuses that we offer attract many people with the only intention to claim the bonus and withdraw it as soon as possible. This behavior leaves us no other choice than to monitor the patterns and make appropriate decisions.

One of the latest cases involved a bonus abusing ring using fake documents.


If you feel that your case was treated improperly, then there is always an option to submit a complaint to the licensing authority and resolve your case in the legal space.

Right now we see that many players are trying to make pressure by leaving the complaints in this thread, but no one is actually using legal mechanics to solve their issues. Why? Because they know that our actions are legit and there are zero chances to get a positive outcome by complaining to authorities. We do not succumb to blackmail and will continue to offer our fair and transparent services to honest players.

Sad to see this coming in this part as they have been advertising for months now without any issue , but suddenly as the complaints are increasing , the team decide to close/pause their signature campaign in this forum that had been handled by yahoo, but according to the manager , the WINZ.IO team is planning to  have sports betting so lets see what comes here .

You can visit their website and personally look if there's the sportsbook already but if you go through, there's no ATM.

That's the same complaint with the others before you. So, if your accounts have been blocked and disabled by them, there's a need for them to explain the cause of it and tell the reason why it happened.

You guys just want clarity and more complaints have come to them and have to be answered.

I just hope most of the scam accusations are backed with proper evidence against winz.io as this casino has not been fair with their players and that can be seen in how their handle things around here, not only does the admin to don't answer questions here but they have blocked my account also.

http://
they disable my account and i cant enter but i catch a picture becouse i was to excited of jackpot https://imgur.com/a/VVeWIrg

and here is a proof that they say it was a regular check and they scam me https://imgur.com/a/VVeWIrg

I hope the winz team will come up with a lasting solution to the many accusations against them, the casino has done well with its promotion on this forum so seeing its reputation being put to test right now is one big deal for the team.

If winz ever wants to become one of the leading casinos around then there should better put to rest the many complaints already pilling up against them

Most of the casino do not enforce the KYC but if they think something is not right, they may ask for the KYC. Why they block your bonus is a separate thing and we can only comment on it if we know the complete details.

winz.io is very much active here and he will surely address your issue. Lets see what he has to say on this case.

Definitely avoid this casino

I want to say this is a scam casino. They force their players to do the KYC without any explanation why they asking for KYC. There must be a reason to ask for a KYC, Right?
 Every other casino explains that we suspect you as bokkie, Or we suspect you have multiple accounts or something else. But, Winz.io never explain what was the issue with you. After done the KYC, They will block your bonus forever.

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Winz.io is one kind of advance scam casino. They offer bonuses to trap the gamblers. They are doing the same thing with many gamblers who hasn't broken any of their terms. Most of them hasn't abused their bonuses as well. Winz.io is operated by Dama N.V. You will find more shady casino like Winz.io which is operated under Dama N.V. authority. BitStarz is one of them. And check the trust page of user bitstars.net to know that how they have scammed people. Winz.io is scamming the gamblers in the same way.

Please share more details like, deposit proof, bet history and screenshots of their response. How much was the jackpot? If you have a genuine case community will surely help you out.

In this case there is a systemic multi-accounting bonus abuse performed by a fraud ring of related people with a mix of genuine and forged documents as a part of KYC. What’s notable is that the quality of forged documents is extremely low. Bonus and other funds have been confiscated to cover the loss caused by systemic abuse.

For obvious reasons, we cannot disclose either personal data or the exact methods of our forensics. But bear in mind this: any casino that wants to succeed long term has to offer attractive rewards. Attractive rewards are always abusable. And thus casino needs to operate with a wide range of forensics tools to identify and reduce abuse and fraud. The outcome is inevitable, sooner or later.

If you wish to appeal our ruling, then you have the option to submit a complaint to the licensing authority. Licensing body deals with responsible gambling and funds forfeiture complaints quite seriously and this way both sides would be able to present their evidence and argue their positions. You can find details at the Winz.io footer.

Hello again, Im Jelena,I want to tell everyone not to use this site because it is a scam, they took away my last money with which I managed to hit the jackpot and earn something for a living. they haven't suited me for 2 days so I want everyone involved on this site to know this and not risk the money I lost, I'm even accused of being in a criminal group that takes advantage of bonuses without any evidence

Hello admin I just wanted to ask about the sport booking in your casino is it up now and if not when can we expect the lunch on winz, sports betting is what makes most casinos popular since gamblers can easily predict football outcomes.

So you say with some other pvp games? No you couldnt see such thing unless if it would be intentionally be offered but let me ask you this on what kind of game you do have particular in mind

since we are talking about having no intervention or involvement with the house or dealers etc. or simply against with the user.If you cant able to bare on how these companies make money

and find out something alternative then better stick to that and leave this one rather than forcing yourself for them on doing such advises.

Hi Jelena, I have sent you a Private Message. Please respond and let me know the details of your Winz.io account.

Hello everybody, my name is Jelena,i saw an ad for a bonus on the internet and I wanted to try, I registered and paid money and I managed to get a jackpot and make money, but when I tried to cashout the money they asked me for verification, to which I sent them documents, and I received the answer that the order had been verified and that the money would be paid to me on a wallet, 24 hours had passed and I had not received the money, and they took all my deposit and bonus without any proof or message.

It's pointless focusing on RTP too much unless you wish to prolong your sessions for as long as possible. If you are focused on increasing your bankroll, RTP doesn't really matter a lot in my opinion.

For example, I see players winning huge in games like slots, lotteries etc where the RTP is on the lower side. This is why it's best to focus on other factors too while gambling.

I think Winz is the casino site with the most game variants I've come across. But with such a large selection of games out there I think they should gather a lot of users to play to make the game feel fair by fighting against the insiders of the game not against bots or dealers. In addition, all the brief advantages described are enough to make this site worthy of being played by casino lovers.

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