Topic: www.BITSTAMP.net Bitcoin exchange site for USD/BTC - page 41. (Read 231282 times)
"Funny" how bitstamp started being unresponsive 5 minutes before rates dropped. It's hopeless to get current market price not to mention to sell some coins for it. Reminds me a lot of Mt. Gox.
Has anyone succeed in withdrawing fiat or depositing BTC lately? I'm wondering why the price difference with MtGox has mostly disappeared while that with btce has grown enormously. Obviously there is no arbitrage going on, so I'm wondering which pipes are clogged.
My SEPA withdrawal took only 3 days like usual.
Time to hire more people, Nejc. Quickly.
And better server equipment as well broader cables.
Has anyone succeed in withdrawing fiat or depositing BTC lately? I'm wondering why the price difference with MtGox has mostly disappeared while that with btce has grown enormously. Obviously there is no arbitrage going on, so I'm wondering which pipes are clogged.
Update:
it's been 90 HOURS I deposited 400 USD, USING ASTROPAY, and BITSTAMP still didn't fund it, or replied to my tickets or emails..
Everyday I wake up and check if:
- My MONEY GOT FUNDED
- THEY REPLIED TO MY TICKETS.
I have already made 3,050 USD AFTER that incident, and they are WORKING.
But my 400 USD is still missing.
it's been 90 HOURS I deposited 400 USD, USING ASTROPAY, and BITSTAMP still didn't fund it, or replied to my tickets or emails..
Everyday I wake up and check if:
- My MONEY GOT FUNDED
- THEY REPLIED TO MY TICKETS.
I have already made 3,050 USD AFTER that incident, and they are WORKING.
But my 400 USD is still missing.
The recent lack of communication from Bitstamp's side is really worrying. For some reason my IP has been banned for over a week and there has been no response from customer support regarding this. I have to access using a VPN and for what I'm reading now deposits and withdrawals are going Gox way. Not good.
hazek, Nejc, and other guys from bitstamp,
Since Nov 12th, I'm still waiting for a wire transfer of $21,000 to appear on my bank account. Is there a chance to order an investigation or ask your bank to check on this? I agree to pay all the fees required etc.. Nobody seems to answer my support ticket on this matter....
Since Nov 12th, I'm still waiting for a wire transfer of $21,000 to appear on my bank account. Is there a chance to order an investigation or ask your bank to check on this? I agree to pay all the fees required etc.. Nobody seems to answer my support ticket on this matter....
Letting people wait for 2 weeks (!) and stating that everything is OK and all transactions are processed when they aren't... how would you call that than ?
Things would be really different if:
- they replied to tickets
- didn't say 'everything is OK'
- reply to social media/mails
Pick any of the above ...
Very good point. They claim that all transactions have been processed. Yet judging from the comments here and my own experience, this is obviously not true. So they are either (a) lying, or (b) incompetent. I don't know which is worse.
...
So I would suggest that those who a) shout SCAMMERS and b) signed up about on here a week ago STFU. Complaining about sub-optimal service is one thing, running around like a headless chicken is something different.
...
So I would suggest that those who a) shout SCAMMERS and b) signed up about on here a week ago STFU. Complaining about sub-optimal service is one thing, running around like a headless chicken is something different.
...
Seriously man, you must be high, lost your mind or something else ...
Letting people wait for 2 weeks (!) and stating that everything is OK and all transactions are processed when they aren't... how would you call that than ?
Things would be really different if:
- they replied to tickets
- didn't say 'everything is OK'
- reply to social media/mails
Pick any of the above ...
update:
received the money, and an answer from mr. kodric personally ...
Dear XXX,
Thank you for contacting us regarding this matter.
According to our logs your transfer arrived, was processed and your funds added to your account.
If you should have any further questions, please feel free to contact us again.
Best regards,
Nejc Kodrič
received the money, and an answer from mr. kodric personally ...
Dear XXX,
Thank you for contacting us regarding this matter.
According to our logs your transfer arrived, was processed and your funds added to your account.
If you should have any further questions, please feel free to contact us again.
Best regards,
Nejc Kodrič
You created a normal ticket ?
actually 2 normal tickets (the second about 4 hours after the first one, because they updated that the software problem has been resolved, and all my other deposits except the oldest one arrived, and many here posted that they got credited, so that seemed weird to me. but not sure whether its advantageous to send several tickets or rather leads to the exact opposite - getting to the end of the line again) and a mail to info@bitstamp but never got a reply there obv.
Ticket #19753
deposited 2013-11-07 (15 days)
not credited in my account yet....
please !!!
deposited 2013-11-07 (15 days)
not credited in my account yet....
please !!!
Site extremely slow again.
How is the situation re: server upgrades?
How is the situation re: server upgrades?
I wonder what do you guys write in the declaration of the transaction?
Just the message or something like "Important message: message" ?
I do it the second way, I wonder if automation system will still process that transaction without human approval...
Just the message or something like "Important message: message" ?
I do it the second way, I wonder if automation system will still process that transaction without human approval...
update:
received the money, and an answer from mr. kodric personally ...
Dear XXX,
Thank you for contacting us regarding this matter.
According to our logs your transfer arrived, was processed and your funds added to your account.
If you should have any further questions, please feel free to contact us again.
Best regards,
Nejc Kodrič
received the money, and an answer from mr. kodric personally ...
Dear XXX,
Thank you for contacting us regarding this matter.
According to our logs your transfer arrived, was processed and your funds added to your account.
If you should have any further questions, please feel free to contact us again.
Best regards,
Nejc Kodrič
You created a normal ticket ?
Anyway, the point is Bitstamp decided on that bank, and that is that. It's clear they won't change that part of their system, so you either accept that element of risk or not.
Hey, it's their business, they get to run it the way they choose. But I find it worrying that they apparently either won't bother to get a German account, or no major German bank will have them. That does not inspire confidence.
I understand what you're saying. I had the same thoughts of course when I signed up. But through a combination of some personal research (asking a Slovenian friend who's also an economist
) and trying to stay updated on the topic, I am relatively sure the account is safe. Sure, if the banking landscape in Slovenia goes haywire, it would happen fast, but Unicredit is the subsidiary of a major Italian bank, and they are not in the same league of problems as the Slovenian state banks. In other words, should there ever be an opt-in (not certain that this will actually happen), I consider it rather unlikely that Unicredit would be included. And re: German bank account. I'm not sure that would be better. Sure, more stability from the banking side, but it'd also mean under the eyes of a probably more rigorous German state prosecutor. It's not that Bitcoin is illegal in Germany, far from it, but I wouldn't really like to be on a German exchange either at the moment.
Just to report something positive: I now got my deposit (from last week) of serveral k credited.
Withdrawals are without problems?
15 days... not credited yet... ASTROPAY 
To be fair,
There EURUSD exchange rate is fair.
If I use my bank for forex exchanges, they rape me without lube! 0,01 spread!
(For large forex exchanges I normally use UKForex or transferwise, but again, Stamps, exchange rate is fair).
There EURUSD exchange rate is fair.
If I use my bank for forex exchanges, they rape me without lube! 0,01 spread!
(For large forex exchanges I normally use UKForex or transferwise, but again, Stamps, exchange rate is fair).
Anyway, the point is Bitstamp decided on that bank, and that is that. It's clear they won't change that part of their system, so you either accept that element of risk or not.
Hey, it's their business, they get to run it the way they choose. But I find it worrying that they apparently either won't bother to get a German account, or no major German bank will have them. That does not inspire confidence.
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