Pages:
Author

Topic: 2.1T 900W, Innosilicon Blake256 D9 DecredMaster/ 3.83T 1380W, S11 SiaMaster - page 23. (Read 8123 times)

jr. member
Activity: 145
Merit: 1
China ASICS = Liars

I have experienced this, the quality of products are bad with only 90 to 180 days garanty (mine crashed after 8 months and it looked like it was used when i received it, i never ROI'd it).

They only want to steal your money they are not like americans or europeans that want to make the best quality product to gain long term users. Chineses Asic producer only want fast money. So they produce the product, they use it when difficulty is still down, and then they sell their used ASICS promising the best profits to customers but the best profits are for them because this material, when received, is only profitable for 2 or 3 months and you cannot ROI it ... thank you chinese ASIC companies.

You are warned then do like you want now. I hope an occidental ASIC producer will emerge soon to destroy that f...ing Chinese ASIC companies.
jr. member
Activity: 57
Merit: 11
I get what all the fuss is about for the BTC, LTC exchange rate being off or in favor of Innosilicon buy a few hundred bucks. That does feel as if we're being penalized for paying in crypto, a little ironic for a crypto ASIC manufacturer. We do have the option to pay USD via Bank Transfer to get the exact value listed which is what I did. I suppose some will have to sell some coins and transfer into fiat but that is an option. Hopefully, Innosilicon can implement a current value tracker of BTC and LTC in the near future. 

I'm interested in what the "Now Offering Discount" is that is handled by the Marketing/Sales Team for the D9? Is this a coupon? Earlier Ship Date? A bonus MINER!?! wishful thinking.  Grin

I've had all my emails answered within their business hours in China, pretty happy with the Support so far. Thanks Innosilicon! Looking forward to my D9, please don't let us down with the ship date!!

As you've seen, many have noticed the obvious Specs inline with Halong's B52 and B29 and your S11 and D9. Can you shed some light on the topic? Are you partners with Halong, if so who's manufacturing? Are these miners using Samsung 10nm chips?

Can we expect any of these questions to be answered, please!?

If not, I revert back to my original question, what's the "Now Offering Discount" mean?
jr. member
Activity: 57
Merit: 11
I ordered one of the D9's and when I get it I'm going to compare it to my Halong B29. I wondering if the hashboards are identical because I have a sneaky suspicion that they will be  Roll Eyes

Nice nice!!! I'm definitely interested in the comparison. Please keep us posted. Waiting on my D9 to get here as well.

I don't mind a partnership, but curious to know who's manufacturing the ASICs and who's labeling..

Inno, want to give us a hint? Anything you can share about the chips being Samsung - yay or nay?
member
Activity: 195
Merit: 15
is this used samsung 10nm chips?
legendary
Activity: 4256
Merit: 8551
'The right to privacy matters'
I  did a screen shot price for 1 miner  S11 and shipping to usa

coinbase price right now is 8922   so .446 x 8922 =  3979 usd  you are off by more then 200 usd in your favor.

I can guarantee it is always off in your favor as I check it 1 time every hour for days now and it is always 100 to 350 usd in your favor.


As it should be about 3500 + 120 to ship or 3620 usd .  It has never been this price. On 3 different exchanges  all the times I checked.

I don't mind the extra 100 to 350 overcharge I mind you hide it.

You have done it for years.

Why not simply say BTC rates and LTC rates are Slightly  higher due to exchange costs.
The no one would complain.
I have purchased 300,000 in gear since 2012 I have never purchased a single item from you  because you do this.
I own a dragon mint b52 which is the same as your s11 it is a fine miner I would buy the s11 from you if you were transparent  about exchange rates you are not.
To all  the S11 is good gear well at least my B52 is good.




Hello Thanks a lot for your feedback.

The exchange rate maybe a little higher because of the unstable price of BTC.
Since we are unable to track the highly variable BTC valuation, we have no choice but to provide a BTC valuation that is on the lower end of this range. We recognize that this does not provide a good deal using this currency when the BTC valuation moves higher, however we also accept USD, which is a much more stable currency for us. Our recommendation is that you make your purchases in USD if you can't time your purchases to a low BTC valuation.

Thank you.

holy crap did you just copy and paste that response from the previous page? jesus you guys really keep shooting yourselves in the foot

It's basically the same question. So...we'll change the expression next time. Smiley

No it is not.  What I said was post on the sales page.



Just put it on the website

we don't adjust btc and ltc every hour so we use a lower number. Pay cash if you want a true cash price.

Saying it on this thread means nothing .

Write it on your website .  To a westerner like myself  you would be showing me respect and honesty.
In western culture your practice with ltc and btc prices is considered theft and disrespectful.
So I suggested you explain the problem on your website

  I did this because I like the B52/S11 gear. 
BTW your B52 or S11 sia miner is a great piece of gear.
I reviewed it very favorably 


https://bitcointalksearch.org/topic/m.35406403

I would buy another but I don't  due to your deception with btc and ltc prices. I feel disrespected by your website.
full member
Activity: 243
Merit: 108
Innosilicon ASIC official representative
I  did a screen shot price for 1 miner  S11 and shipping to usa

coinbase price right now is 8922   so .446 x 8922 =  3979 usd  you are off by more then 200 usd in your favor.

I can guarantee it is always off in your favor as I check it 1 time every hour for days now and it is always 100 to 350 usd in your favor.


As it should be about 3500 + 120 to ship or 3620 usd .  It has never been this price. On 3 different exchanges  all the times I checked.

I don't mind the extra 100 to 350 overcharge I mind you hide it.

You have done it for years.

Why not simply say BTC rates and LTC rates are Slightly  higher due to exchange costs.
The no one would complain.
I have purchased 300,000 in gear since 2012 I have never purchased a single item from you  because you do this.
I own a dragon mint b52 which is the same as your s11 it is a fine miner I would buy the s11 from you if you were transparent  about exchange rates you are not.
To all  the S11 is good gear well at least my B52 is good.




Hello Thanks a lot for your feedback.

The exchange rate maybe a little higher because of the unstable price of BTC.
Since we are unable to track the highly variable BTC valuation, we have no choice but to provide a BTC valuation that is on the lower end of this range. We recognize that this does not provide a good deal using this currency when the BTC valuation moves higher, however we also accept USD, which is a much more stable currency for us. Our recommendation is that you make your purchases in USD if you can't time your purchases to a low BTC valuation.

Thank you.

holy crap did you just copy and paste that response from the previous page? jesus you guys really keep shooting yourselves in the foot

It's basically the same question. So...we'll change the expression next time. Smiley
newbie
Activity: 7
Merit: 0
I  did a screen shot price for 1 miner  S11 and shipping to usa

coinbase price right now is 8922   so .446 x 8922 =  3979 usd  you are off by more then 200 usd in your favor.

I can guarantee it is always off in your favor as I check it 1 time every hour for days now and it is always 100 to 350 usd in your favor.


As it should be about 3500 + 120 to ship or 3620 usd .  It has never been this price. On 3 different exchanges  all the times I checked.

I don't mind the extra 100 to 350 overcharge I mind you hide it.

You have done it for years.

Why not simply say BTC rates and LTC rates are Slightly  higher due to exchange costs.
The no one would complain.
I have purchased 300,000 in gear since 2012 I have never purchased a single item from you  because you do this.
I own a dragon mint b52 which is the same as your s11 it is a fine miner I would buy the s11 from you if you were transparent  about exchange rates you are not.
To all  the S11 is good gear well at least my B52 is good.

https://i.imgur.com/VPfG0xD.png


Hello Thanks a lot for your feedback.

The exchange rate maybe a little higher because of the unstable price of BTC.
Since we are unable to track the highly variable BTC valuation, we have no choice but to provide a BTC valuation that is on the lower end of this range. We recognize that this does not provide a good deal using this currency when the BTC valuation moves higher, however we also accept USD, which is a much more stable currency for us. Our recommendation is that you make your purchases in USD if you can't time your purchases to a low BTC valuation.

Thank you.

holy crap did you just copy and paste that response from the previous page? jesus you guys really keep shooting yourselves in the foot
full member
Activity: 243
Merit: 108
Innosilicon ASIC official representative
..
Thank You Innosilicon

Now that is something you don't hear every day.  Cheesy

Thanks for your comments; we will continuously improve our service in the future. Looking forward to bring you the excellent customer experience in the future!
full member
Activity: 243
Merit: 108
Innosilicon ASIC official representative
I  did a screen shot price for 1 miner  S11 and shipping to usa

coinbase price right now is 8922   so .446 x 8922 =  3979 usd  you are off by more then 200 usd in your favor.

I can guarantee it is always off in your favor as I check it 1 time every hour for days now and it is always 100 to 350 usd in your favor.


As it should be about 3500 + 120 to ship or 3620 usd .  It has never been this price. On 3 different exchanges  all the times I checked.

I don't mind the extra 100 to 350 overcharge I mind you hide it.

You have done it for years.

Why not simply say BTC rates and LTC rates are Slightly  higher due to exchange costs.
The no one would complain.
I have purchased 300,000 in gear since 2012 I have never purchased a single item from you  because you do this.
I own a dragon mint b52 which is the same as your s11 it is a fine miner I would buy the s11 from you if you were transparent  about exchange rates you are not.
To all  the S11 is good gear well at least my B52 is good.




Hello Thanks a lot for your feedback.

The exchange rate maybe a little higher because of the unstable price of BTC.
Since we are unable to track the highly variable BTC valuation, we have no choice but to provide a BTC valuation that is on the lower end of this range. We recognize that this does not provide a good deal using this currency when the BTC valuation moves higher, however we also accept USD, which is a much more stable currency for us. Our recommendation is that you make your purchases in USD if you can't time your purchases to a low BTC valuation.

Thank you.
full member
Activity: 602
Merit: 106
legendary
Activity: 2464
Merit: 1710
Electrical engineer. Mining since 2014.
..
Thank You Innosilicon

Now that is something you don't hear every day.  Cheesy
newbie
Activity: 44
Merit: 0
Just ordered four of the S11 today with power supplies - I'm excited!  I had no issues with the website order, and just emailed the bank transfer receipt.

I had good success with my previous Dominator A4 units while I had them, looking forward to having new mining hardware  Smiley

Thank You Innosilicon
legendary
Activity: 2464
Merit: 1710
Electrical engineer. Mining since 2014.
It would be nice to have a look at side by side comparison,
and see if the Halong and Innosilicon altcoin miners are exactly the same design.
newbie
Activity: 88
Merit: 0
I ordered one of the D9's and when I get it I'm going to compare it to my Halong B29. I wondering if the hashboards are identical because I have a sneaky suspicion that they will be  Roll Eyes
legendary
Activity: 4256
Merit: 8551
'The right to privacy matters'
I  did a screen shot price for 1 miner  S11 and shipping to usa

coinbase price right now is 8922   so .446 x 8922 =  3979 usd  you are off by more then 200 usd in your favor.

I can guarantee it is always off in your favor as I check it 1 time every hour for days now and it is always 100 to 350 usd in your favor.


As it should be about 3500 + 120 to ship or 3620 usd .  It has never been this price. On 3 different exchanges  all the times I checked.

I don't mind the extra 100 to 350 overcharge I mind you hide it.

You have done it for years.

Why not simply say BTC rates and LTC rates are Slightly  higher due to exchange costs.
The no one would complain.
I have purchased 300,000 in gear since 2012 I have never purchased a single item from you  because you do this.
I own a dragon mint b52 which is the same as your s11 it is a fine miner I would buy the s11 from you if you were transparent  about exchange rates you are not.
To all  the S11 is good gear well at least my B52 is good.

full member
Activity: 243
Merit: 108
Innosilicon ASIC official representative
I ordered one of each, even tho paying with btc I had to pay extra because their usd/btc rate wasn't set right, it was the most convenient way for me to pay. I had ordered 1x A4+ from them before as my only previous experience with buying from Innosilicon.

Wish me luck!

Thanks for your valuable comments; we will continuously improve our service in the future. Looking forward to bring you the excellent customer exprience in the future!
full member
Activity: 243
Merit: 108
Innosilicon ASIC official representative
Dear customers,

our website have been updated. You can click here (http://www.innosilicon.com/html/product/index.html) to browse and order our all miners. Please enter "Ctrl+F5" to refresh the web if you have opened it before. We will continuously optimize the website to give you a better experience. Thanks!




I’ve tried ordering the D9 Miner (with one 220V PSU, also without) multiple times via Order Now with no success ever since these became available.  I’ve choose Bank Transfer as the payment method which is an selectable/default  option, however, I receive an Invalid Form Submit each time. I’ve reviewed the ordering and payment process, everything is correct. I have not received any emails with order confirmation or payment instructions.

The support email doesn’t list the D9 DecredMaster as an selectable topic but I reported the issue the D9 in the title, awaiting a reply. .

Could you please explain Delivery: 27th- 30th? “Delivery” meaning product arrives to destination or Is that the “Ship Date”? Is the delivery 4/27-4/30 for all miners available in the batch, not later? This is an important factor for ROI.

Please let me know, I have bank transfer funds available for immediate purchase. I’d like to become a customer and l hope you value the same. Thank you.



Hello Thank you for your feedback.

1. About the message board, we will update it this week. Sorry for inconvenient.

2. Shipment will be arranged between 27th to 30th April from China if your payment can be confirmed before that.

Thank you.
full member
Activity: 243
Merit: 108
Innosilicon ASIC official representative
Honestly, I was ready to purchase two of these but:

  • They have made buying with BTC punitive. Why should I pay almost $2,000 more to give you a coin on the rise? That's a horrible deal for the customer.
  • You can't submit an order through the website - It says Invalid Form Submission. There's no live customer support or even a real email to connect to anyone. Why would I wire $16,000 USD when I can't even talk to an actual person?
  • They state that it's first come, first serve - which is fine. They state that it'll ship by April 27th - but what they don't tell you is that you might be customer 8076 in the queue that's paid up (which could be batch 3-4-5) and you might "actually" receive your unit 3-4 months down the road when there's no value.

I've sent emails to Innosilicon asking for clarification on these issues and no one has responded. They would have more traction if they listened / responded to these concerns - because I'm probably not the only one who has them.

Hello Thank you for your feedback.

1. The exchange rate maybe a little higher because of the unstable price of BTC.
Since we are unable to track the highly variable BTC valuation, we have no choice but to provide a BTC valuation that is on the lower end of this range. We recognize that this does not provide a good deal using this currency when the BTC valuation moves higher, however we also accept USD, which is a much more stable currency for us. Our recommendation is that you make your purchases in USD if you can't time your purchases to a low BTC valuation.

2. Can you order now? We check the website and the web is back to normal now. Sorry for your inconvenient.

3. Shipment will be arranged between 27th to 30th April if your payment could be confirmed before that.

Thank you.
full member
Activity: 243
Merit: 108
Innosilicon ASIC official representative
It's always highly speculative in the alt markets. The X series for instance got discontinued by Halong (although inno sells it now too), and the Bitmain ones were late to market in comparison. You never know if there's going to be an algorithm change either, but that's something to continue watching.

I'm happy with my Halong Decreds, but this Inno offering is disappointing with the sad surcharge on BTC purchases.


Hello Thank you for your feedback. Could you please tell me what I can do for you?
full member
Activity: 243
Merit: 108
Innosilicon ASIC official representative
This is not a new thing,

Innosilicon usually has the crypto/fiat money ratio set much in their favour,
and so you'll end up paying a surcharge when using cryptos for the payment.

This is pretty awful.

For instance, the D9 is listed for 6800 USD, or 0.921515 BTC.

The current market price of BTC is 8200 USD. You effectively pay $7557 (8200*0.921515), or a $757 (almost 15%) premium for paying in Bitcoin.

This premium is really unfortunate for a company that is directly in the Crypto field, and I hope Innosilicon changes this approach. I'm not a customer of this batch as a result of this approach.

Hello Thank you for your feedback. The exchange rate maybe a little higher because of the unstable price of BTC.

Since we are unable to track the highly variable BTC valuation, we have no choice but to provide a BTC valuation that is on the lower end of this range. We recognize that this does not provide a good deal using this currency when the BTC valuation moves higher, however we also accept USD, which is a much more stable currency for us. Our recommendation is that you make your purchases in USD if you can't time your purchases to a low BTC valuation.

Thank you.
Pages:
Jump to: