The situation with OP was that he made a written statement that he's currently a resident of London. Regardless of the statement was made just to simplify his situation, and he simply didn't want to overcomplicate an explanation, OP can't simply retract it now and change them due to the self-incriminating nature of it.
Given Rollbit doesn't shut themselves completely and allows OP to prove his situation, several solution that, though all of them seems a long shot, crossed my mind that probably could remedy this and help OP retract the statement are:
One, if OP perhaps have an official instruction letter from his office ordering him to move to London, with effective date written on it. Though I think it's quite unlikely for a company to issue such letter if the transfer happens "internally" [within the same company].
Two, OP can perhaps requested such letter from his HR department or whichever department issue the kind of document, explaining that he's indeed will be a resident of UK in a near future instead of already been them.
Or, three, if OP happen to yet to have UK residence permit prior to this [since he commutes and only stays for very short duration, I think there is a chance he didn't apply to this before], and only have them now or in the near future, the residence permit has its date of issuance on it, it shall prove that during the previous months, OP are not a UK resident
I don’t think the OP has to recant anything. He said he’s currently living in the UK but wasn’t at the time of his play. All proof that Rollbit has submitted is subordinate to a resident permit, rental agreement and bank statements. Since the weight of the evidence is in favor of the OP, nothing else is needed. He doesn’t have to prove that he’s innocent beyond a shadow of doubt. Rollbit hasn’t proved guilt beyond doubt. If one party has to present more evidence, it would be Rollbit.
OP made a statement, that he's a resident of UK. That exact keyword. Resident.
Granted, OP explained to us that he made that statement so that they'll [TBH, up to this day, I'm not sure the correlation of them and how does such outcome expected to happen] release his fund without KYC and he's in fact still a resident of LUX and only visit London on short-time-but-frequent basis.
I don't think it will acceptable as an ommission from record on any adjudicative body without any action from OP. Which.. is what we try to achieve here.
Someone said at some point that he's a resident of UK, and at other point, he got pointed out that UK is a restricted territory, and he later said that he's actually not a resident of UK, would that word be taken for granted instead of an [involuntary] admission of guilt?
Rollbit did gave
a prove of guilt, which actually became the basis of this entire discussion, OP's IP on their log shows UK and Spain. Again, granted, OP explained that it's due to his mobile data, as supported by Vodavone Spain, so we can cross the Spain situation, but it is yet to be explained by his UK provider. And even if the UK provider explained the same as Vodavone, that their data carrier will still shows UK as their IP when the user is in LUX, it doesn't close to a possibility that OP played from UK during his visits. Unless we take it at face value.
Which... We actually kinda do. We gave OP benefit of doubts and take his word for it, that he never played when he's on UK soil. No ToS being violated. That's why, we [well, I] suggested him several ways to prove his innocence against the incriminating evidence [his admission and his IP record].
Bottomline, OP made a statement that self incriminate himself, and contrary to what you believe, he need to recant this. Rollbit provides him a chance to do so. Both of this leads to my suggestion.
p.s.: One thing that worth mentioning, I find AHOYBRAUSE's question about wifi rather interesting and a valid question to be answered, but I am not venturing over it and would let ahoy pursue this matter if he deemed it fit. I rather choose to focus on a way for OP to resolve this matter.
