My colleague and I tried to withdraw money from our Stripe account to ADV. The first time the money hardly arrived after a couple weeks. Second time, after we changed all the infos to put the same as ADV's bank account, we got the confirmation by Stripe (with all proof) that the money rightly arrived 3 days after. We're still waiting for the funds to be credited, 15 days after....
Because ADV looks legit and I really like their solution (and the Mastercard works great!) I tried to personally wire 300,00€ from my personal bank account to theirs. Almost one week after and i'm still waiting for funds.
They're not professional yet, although we believe in their solution!
What paper would that be?
I believe I have talked to your colleague extensively about this. I strongly recommended using a normal bank account and not Stripe. There is always some mixup of transfer details, there are no notes, the beneficiary and issuing client names are irregular, and more. It is only logical it takes longer to even identify such transfers, never mind process them. Last time this transfer was made it was sent to your colleague's name as beneficiary and not to Advanced Cash LTD as it should be. We, however, have been able to recover this transfer from our bank (transfers with non-matching account numbers and beneficiary names are normally reversed).
Both your transfers have been identified and have been credited to your wallets. We are taking measures to make sure transfer processing happens faster later on. But again, when making irregular transfers from Stripe etc, you are not making it easier for anybody
We know, thanks for your help, I hope you'll make it for easy funding from Stripe! Your solution is great!
Joss