Topic: Alpha Technology Litecoin (Scrypt) ASIC Miner Order Batch 1 Now! - page 108. (Read 529056 times)
August 06, 2014, 09:19:55 AM
It's bad enough to worry about scam coins but now scam miner manufactures? Hope you guys get your money back.
August 06, 2014, 09:18:42 AM
Nothing has changed. There was no word about a business to business contract in their original ToS.
eneloop is right, they have NEVER said anything in their T&Cs about this being a B2B transaction. It is not even in their T&Cs today https://alpha-t.net/terms-order/This is something they have said retroactively to justify their refund policy. In fact their position has changed over time.
This is what they said on 10/01/2014 when asked about their refund policy:
Quote
”In regards to DSR. 7 days after you RECEIVE your product you are entitled to a FULL refund including deposit. This is once final payment is made.
That has no relevance with deposits pre final payment and pre shipping. If a customer decides after agreeing to our set agreements to pay the deposit. And then decides they do not want the product or want to pay final payment. They forfeit the deposit and by law we are allowed to take full deposit. But once again as a courtesy we are giving back deposits as well.
Please do your due diligence and full research. We have checked and confirmed all our rules via the international regulations.
You should contact the DSR and any authorities regarding this case for your self satisfaction.
Alpha Technology Team”
That has no relevance with deposits pre final payment and pre shipping. If a customer decides after agreeing to our set agreements to pay the deposit. And then decides they do not want the product or want to pay final payment. They forfeit the deposit and by law we are allowed to take full deposit. But once again as a courtesy we are giving back deposits as well.
Please do your due diligence and full research. We have checked and confirmed all our rules via the international regulations.
You should contact the DSR and any authorities regarding this case for your self satisfaction.
Alpha Technology Team”
No mention of being a business customer there, and they clearly acknowledge their adherence to the DSR, although they dispute it covers “pre final payment” deposits. After this assertion was hammered and proved false they changed their tune on 24/03/2014 and said this:
Quote
"You are not classed as a consumer to us. Our devices are sold and are classed for business use, cryptocurrency mining earnings in the UK is classed as income and is taxable, our units are used purely for mining, therefore every customer is classed as a business-user. It is your duty to register as a business and class your mining earnings from our devices to the relevant governing bodies. As we are selling for business use only therefore our terms of conditions are what you have to comply by as you accepted before you ordered."
They have been caught in a blatant lie. Alpha don't have a legal leg to stand on.
August 06, 2014, 09:17:51 AM
Conditions of order
Deposit Payments have open refunds as per the terms highlighted above.
The remaining payment to complete final assembly and shipment, will be required within 8-10 weeks of shipment date. If payment is not made in a set timely manner, we presume you no longer want the item, and will incur a majority penalty fee on your deposit refund and may be forfeited.
this is what stands in the original T&O, and besides that you can always ask for a refund based on the DSR rules
please correct me if i'm wrong.
regards
Deposit Payments have open refunds as per the terms highlighted above.
The remaining payment to complete final assembly and shipment, will be required within 8-10 weeks of shipment date. If payment is not made in a set timely manner, we presume you no longer want the item, and will incur a majority penalty fee on your deposit refund and may be forfeited.
this is what stands in the original T&O, and besides that you can always ask for a refund based on the DSR rules
please correct me if i'm wrong.
regards
August 06, 2014, 09:16:06 AM
I got it! Unbelievable! If you even ask for a refund, the get to keep your down payment and resell your computer to someone else? To see it advertised like that - I'm without words! -M
August 06, 2014, 08:53:33 AM
I've been looking around for that ad - can't find it posted in their TOP. Can you post the link? Thank you -M
https://alpha-t.net/product/viper-scrypt-miner-90mhs/Quote
Order Terms: Please review terms and conditions page. Once an order is placed you confirm that you accept the terms and conditions of this order, and are now liable by the rules of the terms and conditions. If at any point you request a refund or refuse end payment your order will be revoked to be resold to other potential buyers.
August 06, 2014, 08:52:10 AM
Willow, that's a joke right? I don't actually see that anywhere....
It's in the image in my post.. you can't miss it. Look at the image, about 3/4 of the way down. The really wide sentence which goes to the edge of the screenshot.
Here is the link, since apparently some folks can't see it popping up: http://s24.postimg.org/f722yxcfp/alphawithpower.jpg
August 06, 2014, 08:49:10 AM
Willow, that's a joke right? I don't actually see that anywhere....
It's in the image in my post.. you can't miss it. Look at the image, about 3/4 of the way down. The really wide sentence which goes to the edge of the screenshot.
August 06, 2014, 08:36:58 AM
Willow, that's a joke right? I don't actually see that anywhere....
It's in the image in my post.. you can't miss it. Look at the image, about 3/4 of the way down. The really wide sentence which goes to the edge of the screenshot.
August 06, 2014, 08:34:36 AM
" if the terms do say that you are deemed to be a business then this is what you are legally bound to."
That´s the pont. nothing has changed, since there was no word about it in AT´s initial Terms when we purchased in January!
That´s the pont. nothing has changed, since there was no word about it in AT´s initial Terms when we purchased in January!
August 06, 2014, 06:05:09 AM
It sounds like what someone needs to do is get legal advice from a solicitor that declares that it is not a business to business contract.
August 06, 2014, 06:03:26 AM
Just popped in my inbox.
Well the above certainly seems to suck from our point of view in our dealings with www.alpha-t.net ..this is discouraging indeedQuote
...
Searing
Nothing has changed. There was no word about a business to business contract in their original ToS.
August 06, 2014, 06:00:55 AM
Just popped in my inbox.
Quote
Thank you for your enquiry to the Citizens Advice consumer service. Your reference number is CS XXXXXXX.
We understand that a trader will not cancel a contract with you and you claim you purchased the contract as a consumer and not a business.
Your rights and obligations
When you purchase a contract you enter into a legally binding contract with terms and conditions you are deemed to have read and agreed to, if the terms do say that you are deemed to be a business then this is what you are legally bound to. The Consumer Protection Distance Selling Regulations would only apply to a consumer transaction and you should be given seven days to cancel in writing, if not then the contract would not be enforceable. With a business to business contract you are bound by the terms of trade of the seller. There is more information on our website
Your next steps
We’d now suggest that you send a letter to the trader setting out your complaint and giving them a deadline to respond to you. Template letters are available on our website. Keep a copy of your letter and get proof of postage so you have evidence of sending and receipt in case you need it later on.
What we’ll do
We will notify Trading Standards of the trader's activities. Whilst this would not help with your complaint, this is valuable intelligence for them, which may be taken into consideration in any future dealings they have with the trader.
If you want to discuss this further please call us on 03454 04 05 06 or reply to this e mail.
Kind regards
Isaac
Citizens Advice consumer service
Tel: 03454 04 05 06
Web: www.adviceguide.org.uk
Open: 9:00am to 17:00pm Monday to Friday
We understand that a trader will not cancel a contract with you and you claim you purchased the contract as a consumer and not a business.
Your rights and obligations
When you purchase a contract you enter into a legally binding contract with terms and conditions you are deemed to have read and agreed to, if the terms do say that you are deemed to be a business then this is what you are legally bound to. The Consumer Protection Distance Selling Regulations would only apply to a consumer transaction and you should be given seven days to cancel in writing, if not then the contract would not be enforceable. With a business to business contract you are bound by the terms of trade of the seller. There is more information on our website
Your next steps
We’d now suggest that you send a letter to the trader setting out your complaint and giving them a deadline to respond to you. Template letters are available on our website. Keep a copy of your letter and get proof of postage so you have evidence of sending and receipt in case you need it later on.
What we’ll do
We will notify Trading Standards of the trader's activities. Whilst this would not help with your complaint, this is valuable intelligence for them, which may be taken into consideration in any future dealings they have with the trader.
If you want to discuss this further please call us on 03454 04 05 06 or reply to this e mail.
Kind regards
Isaac
Citizens Advice consumer service
Tel: 03454 04 05 06
Web: www.adviceguide.org.uk
Open: 9:00am to 17:00pm Monday to Friday
Well the above certainly seems to suck from our point of view in our dealings with www.alpha-t.net ..this is discouraging indeed
Searing
August 06, 2014, 05:50:45 AM
Just popped in my inbox.
Quote
Thank you for your enquiry to the Citizens Advice consumer service. Your reference number is CS XXXXXXX.
We understand that a trader will not cancel a contract with you and you claim you purchased the contract as a consumer and not a business.
Your rights and obligations
When you purchase a contract you enter into a legally binding contract with terms and conditions you are deemed to have read and agreed to, if the terms do say that you are deemed to be a business then this is what you are legally bound to. The Consumer Protection Distance Selling Regulations would only apply to a consumer transaction and you should be given seven days to cancel in writing, if not then the contract would not be enforceable. With a business to business contract you are bound by the terms of trade of the seller. There is more information on our website
Your next steps
We’d now suggest that you send a letter to the trader setting out your complaint and giving them a deadline to respond to you. Template letters are available on our website. Keep a copy of your letter and get proof of postage so you have evidence of sending and receipt in case you need it later on.
What we’ll do
We will notify Trading Standards of the trader's activities. Whilst this would not help with your complaint, this is valuable intelligence for them, which may be taken into consideration in any future dealings they have with the trader.
If you want to discuss this further please call us on 03454 04 05 06 or reply to this e mail.
Kind regards
Isaac
Citizens Advice consumer service
Tel: 03454 04 05 06
Web: www.adviceguide.org.uk
Open: 9:00am to 17:00pm Monday to Friday
We understand that a trader will not cancel a contract with you and you claim you purchased the contract as a consumer and not a business.
Your rights and obligations
When you purchase a contract you enter into a legally binding contract with terms and conditions you are deemed to have read and agreed to, if the terms do say that you are deemed to be a business then this is what you are legally bound to. The Consumer Protection Distance Selling Regulations would only apply to a consumer transaction and you should be given seven days to cancel in writing, if not then the contract would not be enforceable. With a business to business contract you are bound by the terms of trade of the seller. There is more information on our website
Your next steps
We’d now suggest that you send a letter to the trader setting out your complaint and giving them a deadline to respond to you. Template letters are available on our website. Keep a copy of your letter and get proof of postage so you have evidence of sending and receipt in case you need it later on.
What we’ll do
We will notify Trading Standards of the trader's activities. Whilst this would not help with your complaint, this is valuable intelligence for them, which may be taken into consideration in any future dealings they have with the trader.
If you want to discuss this further please call us on 03454 04 05 06 or reply to this e mail.
Kind regards
Isaac
Citizens Advice consumer service
Tel: 03454 04 05 06
Web: www.adviceguide.org.uk
Open: 9:00am to 17:00pm Monday to Friday
August 06, 2014, 05:47:23 AM
They look like a bunch of shady ambulance chasers if you ask me.
Perhaps we are seeing a new breed of lawyers tapping into a lucrative market? "Crypto Chasers"
August 06, 2014, 05:05:35 AM
So I was browsing their site again, for giggles, and noticed something which caught my eye. Now, the last CE/PSU update I could recall, they were going to require the customer to provide the PSU and they would simply provide the connector. Now I see on their site that they're including CE'd PSU's once more. Maybe I'm wrong and they did change it and I missed the update, but thought I'd share.
Also for anyone who hasn't seen it, check out their terms overview: "If at any point you request a refund...your order will be revoked to be resold to other potential buyers"
Considering they have tons of unpaid orders, I'm surprised they're "out of stock". Unless they plan to keep those miners..
Also for anyone who hasn't seen it, check out their terms overview: "If at any point you request a refund...your order will be revoked to be resold to other potential buyers"
Considering they have tons of unpaid orders, I'm surprised they're "out of stock". Unless they plan to keep those miners..
thats all good and dandy IF the actual money is refunded in FULL, as is stated in the distance selling regulation which i have posted here o` so many times
August 06, 2014, 03:36:20 AM
If AT still has not refunded the 60% you should try to get it back.
God I wish my roommate and I wouldn't have paid for our unit entirely with bitcoin! Now all I can do is sit back and hope some sort of class action comes out of all this that I can join since I'm broke. I was warned this pre-order business stuff was risky but I have to admit I wasn't even considering the possibility of not even receiving a unit. Guess I've learned this lesson the hard way! I have not been in this thread since I posted pissed off comment in January about them stealing 40% of my refund plus fee. Seeing all the crap here now Im really glad I got my refund before it was too late :-)
Haven't been that lucky with Black Arrow and Hashfast though
Haven't been that lucky with Black Arrow and Hashfast though
August 06, 2014, 02:58:37 AM
If AT still has not refunded the 60% you should try to get it back.
I have not been in this thread since I posted pissed off comment in January about them stealing 40% of my refund plus fee. Seeing all the crap here now Im really glad I got my refund before it was too late :-)
Haven't been that lucky with Black Arrow and Hashfast though
Haven't been that lucky with Black Arrow and Hashfast though
August 06, 2014, 02:16:39 AM
The Andrew Laurus Story is not confirmed. I think it is just a hoax. 
I revealed Andrew Laurus's involvement in this thread based on public records of shareholders. It is not a hoax. It is definitely confirmed. If you want to see a copy of their shareholder records this year, you can PM me.https://bitcointalk.org/index.php?topic=314402.msg7979406;topicseen#msg7979406
It's still hard for some folks to swallow the load of reality which is this situation.
I musst have missed this
Didn´t mean to spread disinformation. August 06, 2014, 01:53:09 AM
Willow, that's a joke right? I don't actually see that anywhere....
and just for today's LoL @ Alpha tip from their terms:
Your pre-order is made under English law and under these terms to the exclusion of all other terms you may seek to impose. You and we hereby agree to the exclusive jurisdiction of the English courts in relation to the resolution of any dispute or difference under your pre-order but we may commence proceedings in any jurisdiction in order to enforce our rights under the pre-order and these terms.
Translation
Alpha thinks they can break any international selling laws they want simply because they write that down on a single web page.
They never heard the joke as a kid, "write down on a piece of paper it's OK for you to shoot me and I will sign it and you can shoot me" doesn't actually work ;p
Funny still I am playing their game with their own courts rofl.
and just for today's LoL @ Alpha tip from their terms:
Your pre-order is made under English law and under these terms to the exclusion of all other terms you may seek to impose. You and we hereby agree to the exclusive jurisdiction of the English courts in relation to the resolution of any dispute or difference under your pre-order but we may commence proceedings in any jurisdiction in order to enforce our rights under the pre-order and these terms.
Translation
Alpha thinks they can break any international selling laws they want simply because they write that down on a single web page.
They never heard the joke as a kid, "write down on a piece of paper it's OK for you to shoot me and I will sign it and you can shoot me" doesn't actually work ;p
Funny still I am playing their game with their own courts rofl.
August 06, 2014, 01:22:46 AM
So I was browsing their site again, for giggles, and noticed something which caught my eye. Now, the last CE/PSU update I could recall, they were going to require the customer to provide the PSU and they would simply provide the connector. Now I see on their site that they're including CE'd PSU's once more. Maybe I'm wrong and they did change it and I missed the update, but thought I'd share.
Also for anyone who hasn't seen it, check out their terms overview: "If at any point you request a refund...your order will be revoked to be resold to other potential buyers"
Considering they have tons of unpaid orders, I'm surprised they're "out of stock". Unless they plan to keep those miners..
Also for anyone who hasn't seen it, check out their terms overview: "If at any point you request a refund...your order will be revoked to be resold to other potential buyers"
Considering they have tons of unpaid orders, I'm surprised they're "out of stock". Unless they plan to keep those miners..
Well I know I got the refund thru amex either 1) because after waiting 44 days out of 45 days on my last dispute #1 (they lied and sent a modified bill showing I paid but not showing
as the site shows my regular bill as owing the last 70%..thus amex killed the dispute refilled modified (much larger info) dispute #2 week later.
I opened up the dispute again and amex got a LOT of info out of me for they said their 'fraud dept' but essentially (amex refuses to say for legal reasons)
alpha did not do a follow up reply (within 30 days..guess it is 45 days for the initial dispute timeline) so amex managed (somehow) to get merchant money back thru alpha's account ...I was refunded in full..so was I a fluke at least from the amex cc refund point of view?
2) I'd like to think I got the refund because of all the info and amex reps involved sent alpha a pretty blunt letter and alpha just did not bother to
fight it ..thus refund was due to dispute info..but who knows?
my question/point is has anyone managed got get anything besides cc companies (not their partial refund plan back in spring alpha has) ...._I've gotten a few pm's one guy got a
chargeback from discover...a couple of guys (maybe 3?) got promptly paid back by Visa just on the explanation and there was one other guy who got a refund
on his cc that was mastercard and me and with my amex cc refund)
So has anyone managed to get $$ back from alpha by
1) lawyer
2) gov't agency
3) small claims
4) bitpay (more then the guy who got 30% back only via paypal ..see thread)
5) bank (your wire xfer method returned $$$ via yelling about alpha to the bank the wire xfered?
Just wondering perhaps it is too soon but looking like the only ones so far who have managed a FULL refund after the alpha
self imposed grace period over (last spring refunds) ..is thru various cc options...and that seems require a LOT of explaining to get even the alpha $$$
back even via cc method...in that from my point of view when it did reply on my first dispute ..the invoice looked like I paid for a completed
product...not 30% down on vaporware..what was sent to amex anyway
anyway yell where you are on the above process...post your results/ how far you've gotten...etc
Myself..er I'm hear Purely as a spectator now ....but............... I'd still like to see 'legal fireworks' fry their butt....
anyway good luck to all (the statement I read to day .."you even apply for a refund we take your $$ and you lose place in line" I mean don't they
have any clue it is 'extortion' when you do something like that? IMHO I can't figure out why their offices are not literally crawling with gov't
regulators for these shenanigans..of course BFL is still a company so what do I know
Searing
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