Does anyone have a copy of their ToS from the original order by any chance? There are 90+ pages in this thread and it'll take a good while to search for it, so just wondered if anyone had it on hand?
As for making a claim via your credit card company, how would that work if you used Paypal but used your card for the PP payment? Getting seriously peeved about this whole thing as I was expecting to see the miner in the next 2 weeks and now looks like we will be lucky to see it in the next 2 months , if ever !
Mike..
I see they removed the whole announcement thread from their forum.
Anyway here is the earliest Terms of Order I have (from Feb 2014). It seems to be the original.
Pre-Order Terms and ProcessDeposit30% advance payment to be paid along with booking and registration. Balance payment of 70% shall be collected 8-10 weeks before shipment date. The exact shipment date shall be notified on our website.
Cancellation & Refund PolicyWithin 0-1 month after receipt of payment: Full deposit will be refunded.
Within 1-3 months after receipt of payment: 75% of the deposit will be refunded.
Within 3-5 months after receipt of payment: 50% of the deposit will be refunded.
Please note a cancellation fee of £70 towards handling charges will be applicable along with any cancellation.
Shipping, Hashrate, Price Estimates & AnnouncementsShipping Booked shipments will be delivered within Q2/Q3 of Year 2014. Live updates shall be provided on exact shipping date. Shipping is worldwide.
Hashrate A minimum guarantee of 5 Mh/s and 25 Mh/s shall be given for respective products. There is a very high likelihood of hitting higher hash rates however it depends on what performance figures we reach at.
PricingViper-5mh/s which can hash at 5 MH/s: £1350. Deposit- £405.
Viper-25mh/s which can hash rates at 25 MH/s: £5450. Deposit- £1635.
All prices are the same worldwide. And exclude shipping which will be added according to location on final payment.
UpdatesAs we go through the engineering process we will keep our customers regularly updated on our progress via Live Updates. We will try to disclose as much information as possible including the development updates with images/videos/statistics. It is advised that you subscribe to all the updates including twitter/web/newsletter etc which may contain information related to shipping date, hashing performance etc. We may also arrange for an open door invitation for our customers to witness the development and meet the team at a later point in time.
Dexcel Designs and Alpha Technology are innovators in Scrypt ASIC technology. Dexcel Designs are experts in design and production having rolled out several designs in various fields for various customers worldwide. We have all our target figures officially set, and may be using Global foundries 28nm/40nm process node. The team at Bangalore, India has been hard at work and now it is time for the community to get involved in this project, which should hopefully provide a good ROI to customers. Dexcel Designs having worked with several defense labs are highly experienced on designing high durable hardware. You can expect our products to be as fault free as possible.
Registration and WishlistWe will open registration for customers before we open our pre-order books. Registration will open on 25/12/2013. During registration you can set up your shipping and billing address in preparation to launch.
You will be able to register here: https://alpha-t.net/login-register/
We advise customers to add their desired item at the correct quantity.
Payment methods and OrdersPayment will be accepted in Paypal, Bank Transfer and Bitcoins. Please note order number generated is not representative of your place in the queue. Only until payment is made and your order status moves to ‘Processing’ state that is when you are placed in the queue for shipping.
PaymentsYou can view the status of your order anytime at My Account > View Order.
Paypal: You will be redirected to Paypal to make payment. If at any point your session expires or you exit the webpage your order will remain ‘Pending’ where you can make repayment via My Account > View Order. If your order gets cancelled, please create a new order. Paypal accepts payments in all fiat currencies (converted to £) using debit/credit card.
Bank Transfer: Once order is placed you will be sent an email with bank information. Your account will be set on ‘On-Hold’ status. You will need to make full payment as advised in your proforma invoice including any transfer charges directly into our bank account. For international payments (IBAN & BIC), and for local payments using our Account Number and short code. Once we receive payment we will automatically notify you via email and your My Account > Order Status will be set to Processing.
Bitcoin: You will be redirected to the BitPay processing site. There you will have a 15 minute session to pay via Bitcoins. Upon success your order status will change to ‘Processing’ and you will receive an email confirmation. If at any point your session expires or page cancels, your order will remain On Hold, in this case just create a new order.
Pro-Forma InvoiceWhile taking a deposit we will provide a pro-forma invoice.
VAT PaymentUK Customers pay added VAT (on final payment). Note. No local import duty and taxes for UK customers.
Non-UK customers will not pay any added VAT but may be responsible for paying local import duty and taxes.
Product Warranty6 Months after shipment. Shipping charges will be notified at the time of the final payment
Conditions of orderDeposit Payments have open refunds as per the terms highlighted above.
The remaining payment to complete final assembly and shipment, will be required within 8-10 weeks of shipment date. If payment is not made in a set timely manner, we presume you no longer want the item, and will incur a majority penalty fee on your deposit refund and may be forfeited.
Our devices have been standalone with an easy to configure WebGui, however requires some basic technical skills.
Scrypt based cryptocurrency fluctuation and difficulty changes are not controlled by Alpha Technology and will take no responsibility on any kind of fluctuations.
Once you place this order it is understood that you have accepted the terms and conditions explained here.
Wholesale & Special RequestsDue to the high demand of our product and limited availability we will not be offering wholesale options or any special requests. All information regarding products have been publicly released and can be viewed on our website at alpha-t.net. Wholesale and custom options may be available at a later time.
Misc. UpdatesPrices are the same worldwide. And any additional shipping cost will be incurred at final payment.
Deposit payment and final payment can be paid through different payment options, e.g. deposit can be paid with Bitcoins, and end payment with Bank Transfer.
After shipment we will be rolling out regular firmware and software updates.
ContactTo get the fastest response in regards to an existing order please email
[email protected]. Emails will be checked on a regular basis during the pre-ordering phase, and you may expect a response within 24 hours. In all your correspondence you are requested to kindly mention your Order number in the subject.
Alternatively you can contact our office at : +44(0) 161 871 8643. Phone lines will be open during local UK working hours.
All our information for our miners is publicly available and can be viewed at alpha-t.net. Any other questions can be emailed at
[email protected].
Pre Funding
We would like to double clarify, this is a pre funding project. This product is NOT in stock, shipping is expected to take a minimum of 6 months. Where funds are used to fully design & manufacture your ordered devices.
As for CC refunds, you need to contact your CC company and ask them to initiate a charge back.
Simply a revelation in electronic industry!