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Topic: Alpha Technology Litecoin (Scrypt) ASIC Miner Order Batch 1 Now! - page 75. (Read 529056 times)

legendary
Activity: 1890
Merit: 1031
Quote
Greetings Customer,

We understand there have been many changes in the market since you ordered from us and many of you are not comfortable with completing your order. After much consideration we have decided to give partial refunds to all customers who desire them as a gesture of goodwill from us. It is of course not possible to refund everybody in full for obvious reasons even if we wanted to (the vast majority of funds have now gone into the production of the miners so the funds remaining to us are limited).  For those who want this it is as simple as replying to this email ([email protected]) with all your paid order numbers (deposit and final payment) asking for a refund; be sure to email from the same address as your order with us. If you have orders over multiple email addresses then please send multiple emails for each request (for security reasons). For everybody else it is business as usual; and will be sending out the details of our share scheme soon as well as further updates on our production. We would also like to apologize in the delay of refunds and some payment related queries; this has been resolved so for those waiting on payments most of you can expect your refund/payment issue to be dealt with any day now.

Best Regards,

Mohammed Akram
Director  ISIS


And here is the key word.
nice one.  This is pretty absurd, essentially offering people 30 cents back on the dollar is absurd!  An obvious trap!

It's damage control. Too many people are winning cases. If you paid in any other way other than bitcoin, then legal action is the best course.
Correct assessment, damage control
member
Activity: 64
Merit: 10
Good email from Management. Let's look at it this way:

1) We signed up for a product to be delivered in mid July, say for argument's sake end of September.
2) If the product is not coming end of September, why is that not a breach of the agreement that we signed up for? It is not a change, it is a cancellation of agreement from Alpha-T part.

So 30% or x% is their proposal, and our reply to their proposal is: no, x= 100%, not interested in your new proposal.

Agreements are: a proposal by the seller and an acceptance by the buyer.

We accepted the first offer.
We did not request the second offer of 30% refund. This is considered as an unsolicited proposal and thanks but no thanks.

Non withstanding the above:
1) The product was promised to be first to market: failed promise.
2) The product was promised to be competitive and matching the competition's offer so that Alpha-T customers would always be getting the best deal on the market: it is now officially the worst deal on the market.

hero member
Activity: 728
Merit: 501
One does not simply make us forget about how they violated the The Consumer Protection from Unfair Trading Regulations 2008 by not informing we would be viewed as a buisness by offering a partial refund.
legendary
Activity: 1316
Merit: 1014
ex uno plures

If they have spent the majority of the money they received producing the Viper, they should be able to show a large inventory of parts and receipts for payments to Dexcel, the foundry and other suppliers, as well as documentation on director and employee salaries and expenses.

Personally, I wouldn't consider accepting less than I was owed without a thorough accounting of where the money went and what the current status of production is.

Their 'We don't have much, take what we can offer you out of the goodness of our hearts while there is something left to get' strategy sounds manipulative and predatory.

If they really want to engender some good will with their customers they can start with a full accounting of past expenses and a full and frank disclosure of the current status of the Viper project. In public.

full member
Activity: 168
Merit: 100
confused..

mo akram is british born?

why does he use apologize instead of apologise?
legendary
Activity: 1316
Merit: 1014
ex uno plures
newbie
Activity: 12
Merit: 0
I'd have to wonder about this refund and what the strings are.

obviously there is a delay announcement coming and I also wonder how many people still owe the balance of their original order.

does getting this refund negate the ability to sue or going for a chargeback?  will they expect the balance, less this "refund"?  does this mean you now agree to their terms, whatever the hell they are, now, such as 'you are business'?

there just aren't enough details in the e-mail.

"respond to this and we'll send you something."  wuzza-huzzah?  did I win a feckin door prize or some sweepstakes or something? 

this is weird shit.

The turning point is May 22nd when Alpha Tech started to deceive its customers and became completely distrustful. As it knew it would not deliver in July, it deceived its customers that it would. Since that date, it has been an internet fraud and owed us refunds at least.
sr. member
Activity: 402
Merit: 250
I'd have to wonder about this refund and what the strings are.

obviously there is a delay announcement coming and I also wonder how many people still owe the balance of their original order.

does getting this refund negate the ability to sue or going for a chargeback?  will they expect the balance, less this "refund"?  does this mean you now agree to their terms, whatever the hell they are, now, such as 'you are business'?

there just aren't enough details in the e-mail.

"respond to this and we'll send you something."  wuzza-huzzah?  did I win a feckin door prize or some sweepstakes or something? 

this is weird shit.
member
Activity: 85
Merit: 10
Miner and technician
I wonder what you have to do have the judgement enforced.  Any idea?

If you have a judgement, then the defendant has a set period of time in which to pay. If they don't, then you can go to court again and ask for permission to enforce the judgement.

There's a description of your options in this newspaper article:
http://www.theguardian.com/money/2010/nov/20/small-claims-court-enforce-judgment

The next step is to apply to court asking for a warrant of execution instructing bailiffs to visit the business address and seize goods. In practice, this rarely is useful, and if the office is empty, then it is difficult to see how it will do anything.

The only viable alternative options that I can see are:
 - to apply for a 3rd party debt order through the court - if granted, the court will issue a warrant to freeze the debtor's account. This will only work if there is money in the account; money coming into the account after the order is given is immune. Note that you need to know which bank the account is with; and you can only freeze the company account, not the director's personal accounts.

 - bankruptcy - you can ask the court to close down the company and seize all assets. The minimum debt is £750 and there are big fees (nearly £1000) to apply. This is the "nuclear" option. However, it will only work if the company has assets in the UK. However, this option does bring with it significant penalties against the company directors - they will be disqualified from acting as a company director, have their personal credit trashed, and if they are accounts, they will usually have their chartered status or certification revoked. If the liquidator (official receiver) discovers or suspects fraud, attempts to offshore assets, or trading while insolvent while tracing and selling assets, then he can apply even more penalties to the directors in person. Note that if you request for bankruptcy you do NOT get priority over other debts. You get pooled with every other creditor for access to the company's carcass when the assets are divided up.

A charging order won't be useful, as you can only use it against company owned real estate, and you can be pretty confident that the shop is leased. Similarly an attachment of earnings order won't be useful, as you can't go against the director in person, only the company.



hero member
Activity: 532
Merit: 500
Quote
Greetings Customer,

We understand there have been many changes in the market since you ordered from us and many of you are not comfortable with completing your order. After much consideration we have decided to give partial refunds to all customers who desire them as a gesture of goodwill from us. It is of course not possible to refund everybody in full for obvious reasons even if we wanted to (the vast majority of funds have now gone into the production of the miners so the funds remaining to us are limited).  For those who want this it is as simple as replying to this email ([email protected]) with all your paid order numbers (deposit and final payment) asking for a refund; be sure to email from the same address as your order with us. If you have orders over multiple email addresses then please send multiple emails for each request (for security reasons). For everybody else it is business as usual; and will be sending out the details of our share scheme soon as well as further updates on our production. We would also like to apologize in the delay of refunds and some payment related queries; this has been resolved so for those waiting on payments most of you can expect your refund/payment issue to be dealt with any day now.

Best Regards,

Mohammed Akram
Director


And here is the key word.
nice one.  This is pretty absurd, essentially offering people 30 cents back on the dollar is absurd!  An obvious trap!

It's damage control. Too many people are winning cases. If you paid in any other way other than bitcoin, then legal action is the best course.
full member
Activity: 227
Merit: 100
Here is some feedback from the Alpha T buyers: 

Quote from: UltraRUS on Today at 06:30:29 PM
This full obsurd, I paid 100% deposit, they only return on Offer 30% and 70% take for themselves. This is a complete shit.

Did you get an email? Please post it..
They can't keep 70%, i paid in full and ordered first day. I would go with 70-80 percent back.
« Last Edit: Today at 06:39:03 PM by jochem »


yes yes I wrote in this forum, I was offered a 30% refund, even though I paid 100% of the cost. And the most interesting thing I was banned on the forum after this post ...
legendary
Activity: 1610
Merit: 1000
Well hello there!
Quote
Greetings Customer,

We understand there have been many changes in the market since you ordered from us and many of you are not comfortable with completing your order. After much consideration we have decided to give partial refunds to all customers who desire them as a gesture of goodwill from us. It is of course not possible to refund everybody in full for obvious reasons even if we wanted to (the vast majority of funds have now gone into the production of the miners so the funds remaining to us are limited).  For those who want this it is as simple as replying to this email ([email protected]) with all your paid order numbers (deposit and final payment) asking for a refund; be sure to email from the same address as your order with us. If you have orders over multiple email addresses then please send multiple emails for each request (for security reasons). For everybody else it is business as usual; and will be sending out the details of our share scheme soon as well as further updates on our production. We would also like to apologize in the delay of refunds and some payment related queries; this has been resolved so for those waiting on payments most of you can expect your refund/payment issue to be dealt with any day now.

Best Regards,

Mohammed Akram
Director


And here is the key word.
nice one.  This is pretty absurd, essentially offering people 30 cents back on the dollar is absurd!  An obvious trap!
hero member
Activity: 616
Merit: 500
Don't do it. If you accept the paltry partial refund, you'll never see your full refund.

The question is how much is the partial refund going to be and does that include BTC returns?

That sad thing is, some BTC > 0 BTC

Unfortunately, yes. I should have considered that. There's no legal way to get your BTC back that I know of.

In the US it's considered property with value, I believe. If you're in the US, perhaps there's something which can be done.
hero member
Activity: 532
Merit: 500
Don't do it. If you accept the paltry partial refund, you'll never see your full refund.

The question is how much is the partial refund going to be and does that include BTC returns?

That sad thing is, some BTC > 0 BTC

Unfortunately, yes. I should have considered that. There's no legal way to get your BTC back that I know of.
hero member
Activity: 826
Merit: 500
Crypto Investor ;) @ Farmed Account Hunter
Quote
Greetings Customer,

We understand there have been many changes in the market since you ordered from us and many of you are not comfortable with completing your order. After much consideration we have decided to give partial refunds to all customers who desire them as a gesture of goodwill from us. It is of course not possible to refund everybody in full for obvious reasons even if we wanted to (the vast majority of funds have now gone into the production of the miners so the funds remaining to us are limited).  For those who want this it is as simple as replying to this email ([email protected]) with all your paid order numbers (deposit and final payment) asking for a refund; be sure to email from the same address as your order with us. If you have orders over multiple email addresses then please send multiple emails for each request (for security reasons). For everybody else it is business as usual; and will be sending out the details of our share scheme soon as well as further updates on our production. We would also like to apologize in the delay of refunds and some payment related queries; this has been resolved so for those waiting on payments most of you can expect your refund/payment issue to be dealt with any day now.

Best Regards,

Mohammed Akram
Director


And here is the key word.
copper member
Activity: 658
Merit: 500
Blockchain Just Entered The Real World
they are bleeding money through chargebacks and lawsuits.

As far as I am aware, they have not lost much [if anything] on legal cases. There is currently only one case on this thread of someone winning (and that was by default) through small claims - but no update as to the status of whether the refund was indeed given. My guess is that it wasn't/hasn't been [yet].

You're correct, I won in small claims but haven't received anything yet

And you wont, do you believe they do respect the law?
hero member
Activity: 616
Merit: 500
Don't do it. If you accept the paltry partial refund, you'll never see your full refund.

The question is how much is the partial refund going to be and does that include BTC returns?

That sad thing is, some BTC > 0 BTC
member
Activity: 86
Merit: 10
Here is some feedback from the Alpha T buyers: 

Quote from: UltraRUS on Today at 06:30:29 PM
This full obsurd, I paid 100% deposit, they only return on Offer 30% and 70% take for themselves. This is a complete shit.

Did you get an email? Please post it..
They can't keep 70%, i paid in full and ordered first day. I would go with 70-80 percent back.
« Last Edit: Today at 06:39:03 PM by jochem »
legendary
Activity: 1400
Merit: 1000
I owe my soul to the Bitcoin code...
News from the front

Quote
Greetings Customer,

We understand there have been many changes in the market since you ordered from us and many of you are not comfortable with completing your order. After much consideration we have decided to give partial refunds to all customers who desire them as a gesture of goodwill from us. It is of course not possible to refund everybody in full for obvious reasons even if we wanted to (the vast majority of funds have now gone into the production of the miners so the funds remaining to us are limited).  For those who want this it is as simple as replying to this email ([email protected]) with all your paid order numbers (deposit and final payment) asking for a refund; be sure to email from the same address as your order with us. If you have orders over multiple email addresses then please send multiple emails for each request (for security reasons). For everybody else it is business as usual; and will be sending out the details of our share scheme soon as well as further updates on our production. We would also like to apologize in the delay of refunds and some payment related queries; this has been resolved so for those waiting on payments most of you can expect your refund/payment issue to be dealt with any day now.

Best Regards,

Mohammed Akram
Director


Don't do it. If you accept the paltry partial refund, you'll never see your full refund.

The question is how much is the partial refund going to be and does that include BTC returns?
hero member
Activity: 532
Merit: 500
News from the front

Quote
Greetings Customer,

We understand there have been many changes in the market since you ordered from us and many of you are not comfortable with completing your order. After much consideration we have decided to give partial refunds to all customers who desire them as a gesture of goodwill from us. It is of course not possible to refund everybody in full for obvious reasons even if we wanted to (the vast majority of funds have now gone into the production of the miners so the funds remaining to us are limited).  For those who want this it is as simple as replying to this email ([email protected]) with all your paid order numbers (deposit and final payment) asking for a refund; be sure to email from the same address as your order with us. If you have orders over multiple email addresses then please send multiple emails for each request (for security reasons). For everybody else it is business as usual; and will be sending out the details of our share scheme soon as well as further updates on our production. We would also like to apologize in the delay of refunds and some payment related queries; this has been resolved so for those waiting on payments most of you can expect your refund/payment issue to be dealt with any day now.

Best Regards,

Mohammed Akram
Director


Don't do it. If you accept the paltry partial refund, you'll never see your full refund.
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