[ANN] BETARIGS.COM - Cryptocurrency cloud mining - thousands of rigs available! - page 13.

Keegan_Betarigs

full member

Activity: 131

Merit: 100

Quote from: DJ Crypto on June 11, 2015, 11:05:34 AM

Hello, I have tried to get support from Betarigs but ticket system is not working, on IRC seems no one answers. I have rented a rig and the provider went offline and now I want a refund. Please contact me ASAP.
Thank you

http://support.betarigs.com/support/home We switched support systems.

DJ Crypto

member

Activity: 72

Merit: 10

Hello, I have tried to get support from Betarigs but ticket system is not working, on IRC seems no one answers. I have rented a rig and the provider went offline and now I want a refund. Please contact me ASAP.
Thank you

mavericklm

hero member

Activity: 742

Merit: 500

Quote from: thedreamer on June 07, 2015, 05:00:40 PM

Never mind. Renter is screwing with diff. Every rig he rented errored out with low diff and failedover now. Ugh.

something has to be done about this shit!

i had a renter few days back with crazy high diff! can be seen on graphs that the hash is not normal, it's fucked up!
i added my back-up miner and 2extra hours from me(it was a long rental and i always add a bit there, as a bonus)
the fucker got 20% refund!!!

an ''cancel rental'' option, available for ~30mins, would be great!!! good for both parts, betarigs too!

thedreamer

legendary

Activity: 1694

Merit: 1002

Go Big or Go Home.....

Never mind. Renter is screwing with diff. Every rig he rented errored out with low diff and failedover now. Ugh.

thedreamer

legendary

Activity: 1694

Merit: 1002

Go Big or Go Home.....

Something up with the service? As of 50Minutes ago nothing is accepted from my script rigs even though they are not hashing on failover. Multiple locations and networks too.

Can't open ticket as I'm on my phone.

mrbodz

hero member

Activity: 800

Merit: 1000

Quote from: bitsum on June 06, 2015, 08:46:16 AM

Quote from: thedreamer on June 01, 2015, 06:10:38 PM

Quote from: mrbodz on June 01, 2015, 05:33:49 PM

thanks for that td. and i havent forgotten about your refund. will send it asap. Been ill for the past few days so not been at the computer much.

Ahmed

It's ok, nice to see you being active with support and on here .
Thanks

don't say that
Already waiting for more than 24 hrs for refund.

All refunds are sent approximately every 24 hours. im sure it's already been sent out to you.

Thanks

thedreamer

legendary

Activity: 1694

Merit: 1002

Go Big or Go Home.....

Quote from: bitsum on June 06, 2015, 08:46:16 AM

Quote from: thedreamer on June 01, 2015, 06:10:38 PM

Quote from: mrbodz on June 01, 2015, 05:33:49 PM

thanks for that td. and i havent forgotten about your refund. will send it asap. Been ill for the past few days so not been at the computer much.

Ahmed

It's ok, nice to see you being active with support and on here .
Thanks

don't say that
Already waiting for more than 24 hrs for refund.

Over the past 2 months that I've used them for renting and being a renter, I wouldn't worry about it.

bitsum

sr. member

Activity: 279

Merit: 250

Quote from: thedreamer on June 01, 2015, 06:10:38 PM

Quote from: mrbodz on June 01, 2015, 05:33:49 PM

thanks for that td. and i havent forgotten about your refund. will send it asap. Been ill for the past few days so not been at the computer much.

Ahmed

It's ok, nice to see you being active with support and on here .
Thanks

don't say that
Already waiting for more than 24 hrs for refund.

thedreamer

legendary

Activity: 1694

Merit: 1002

Go Big or Go Home.....

Quote from: mrbodz on June 01, 2015, 05:33:49 PM

thanks for that td. and i havent forgotten about your refund. will send it asap. Been ill for the past few days so not been at the computer much.

Ahmed

It's ok, nice to see you being active with support and on here .
Thanks

mrbodz

hero member

Activity: 800

Merit: 1000

thanks for that td. and i havent forgotten about your refund. will send it asap. Been ill for the past few days so not been at the computer much.

Ahmed

thedreamer

legendary

Activity: 1694

Merit: 1002

Go Big or Go Home.....

Can you guys ban this member on there?
All his rigs are utter sheyt and he advertises other services in the rigs descriptions.
Membername : Pazsion

Just FYI.

mrbodz

hero member

Activity: 800

Merit: 1000

Quote from: thedreamer on May 27, 2015, 10:30:46 PM

Question :

If a renter rents my Rig(s) and doesn't properly configure his pool info uses an unstable or bad pool, or select a coin that is too fast for a high-speed miner and wastes hours of the miner, claiming my miner/rig is at fault, even though it works fine and has even been tested by pointing it at another pool without issues, but then gets a full refund and I'm stuck with a loss over many hours from this?

HOW IS THIS FAIR? Huh

Hm that shouldnt have happened. The rental should have been ended early and you given a % for the time you spent. Can i get the rental id?

Ahmed

xZork

hero member

Activity: 1249

Merit: 506

You guys should fix the misplaced decimal under the "Best Available Rig" section Price/Th/day

thedreamer

legendary

Activity: 1694

Merit: 1002

Go Big or Go Home.....

Question :

If a renter rents my Rig(s) and doesn't properly configure his pool info uses an unstable or bad pool, or select a coin that is too fast for a high-speed miner and wastes hours of the miner, claiming my miner/rig is at fault, even though it works fine and has even been tested by pointing it at another pool without issues, but then gets a full refund and I'm stuck with a loss over many hours from this?

HOW IS THIS FAIR? Huh

quakefiend420

legendary

Activity: 784

Merit: 1000

Quote from: mrbodz on May 16, 2015, 08:13:04 AM

They run once a day now. Just woken up so running them now.

Ah, ok.

mrbodz

hero member

Activity: 800

Merit: 1000

They run once a day now. Just woken up so running them now.

quakefiend420

legendary

Activity: 784

Merit: 1000

Are payments getting stuck again? I have a rental that ended about 29 hours ago(#211217) that is still unpaid.

mrbodz

hero member

Activity: 800

Merit: 1000

Yeah thedreamer that was the issue. Which caused the downtime. We took 2 stratum servers out of rotation yesterday so we could deploy our new stratum servers. However people's DNS for some reason was still hitting those 2 servers. This meant that miners were essentially getting stuck at a dead end. Had to reboot all the stratum servers and get cloudflare to use the 1 server.

Ahmed

thedreamer

legendary

Activity: 1694

Merit: 1002

Go Big or Go Home.....

Back up for now at least.

Listen. you guys have to put up a disclaimer on your website main page or something that the service is not up. I don't want people that rent my rigs think it's my rigs that are bad and give bad feedback. Undecided

ps. My rigs that were rented were offline until betarigs came back online. They did not fall over to the backup pools, just as last time.

Wasn't my end as other miners that are mining for my own pools or rented at MRR were happily hashing away.

xZork

hero member

Activity: 1249

Merit: 506

Guess I should of checked here. Just opened two support tickets because my rigs went down, this is going to be a cluster fuck.

Topic: [ANN] BETARIGS.COM - Cryptocurrency cloud mining - thousands of rigs available! - page 13. (Read 201033 times)