Topic: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH - page 2. (Read 628889 times)

You are right for the fact that the info on available balance for exchange is needed, i don't know why kraken don't give it.

Probably in the simple interface of the standard site, they forgot...

I think you can also try to contact the support, and ask for this feasture, i don't know if they listen to users sugestions but giving a try, why not ?

I'm an experienced trader, so for me the pro version is what i usually use in all the exchange i use, so for me is not a problem, but i understand that not all people like to use a so rich inteface UI.

Cheers

If the only solution offered to customers is to use another website that's sad. I don't need and don't want to use an heavy User Interface, I'm pleased and accustomed to the one of the normal version for the trades I need to place there. It's really weird and I think not normal, to not display the balance available to place orders, that's a very common and basic feature on any exchange, but I will use the "pro" UI if I have no other option.

Have you tried the new pro version of the site https://pro.kraken.com/app/trade here there is the slider to select the ammount from 0 to 100%.

Cheers

Does anyone know how to quickly find the available balance when you want to place an order? Because the balance at the top of the screen is not the available/remaining one for orders but the global one, ongoing orders included. The only way I've found till now is to go to the funding page and then to the withdrawal tab of the specific coin. Needless to say, this is not convenient at all. On other exchanges there is at least a "100%" balance feature that helps to view the amount available, but not there.
 

No, I haven't. I expect them to tell me to clear my cookies and all other browser data, which I'm not willing to do.
I tried Kraken.com again, this time I instantly started with a Private Window, and it works fine. It didn't even ask me for additional email verification, so other than one popup, it's perfect now!
I don't know what causes my browser to disbehave like this, and it is of course something that shouldn't happen on one specific website only, but for now this works for me.

Strange, I use the exchange occasionally and have never had any problems.

After a quick test, it works fine in both Opera and Firefox. The page loads smoothly and I can easily switch between the menu items and the trading interface.

Have you already contacted the support regarding your issue? They usually respond within a few hours.

Update: Kraken.com now became so slow, I couldn't even enter the 2FA code anymore before it expired. When typing, each character took a very long time to show up, and by the time it was done, the code had expired.
I tried a Private Window, and that made the site much faster. So it has something to do with my browser after all. I cleared 27 Cookies (989 KB in Cookies is HUGE!), but that didn't help either. I don't really want to delete all my browser data though, that's annoying on many other sites. And using a Private Window means additional email verification each time I log in.

To be continued....

Thank you for the link but my browser works very well with other websites so I don't understand why I would need to use the "Incognito mode" or to delete my cookies and the cache as recommended in the link each time I want to use Kraken. This is not a normal way to use a website.
Moreover I'm a little bit surprised by that
Kraken doesn't work on Microsoft browsers?

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But my main problem is not the speed of the display. Has anyone already tried to make a deposit there with the Lightning Network please?
How long did it take to credit your balance please?

The blank page problem is mentioned on this link:
But that's not the problem I'm having.

I don't use Kraken very oftentimes and I haven't used it since many months. But I tried to use it several days ago and today, and I've encountered the same issue : the website is very slow and pages take time to display. I got some blank pages that I needed to refresh several times before getting the normal display. I even wondered to myself how people could be satisfied to use it with such slowness. I'm using Chrome and Windows 11.

I can confirm that I have not had any problems with an XMR withdrawl to fiat.

I'm only using AdblockPlus with default settings.

I prefer to install as little software as possible. I have Chromium installed (but haven't tested it yet).

I don't think that's related to performance issues.

Are you by any chance using Firefox browser with some adblocker like uBlockOrigin or some other extensions and custom settings?
If nothing else helps I would try testing it with some different browsers that should be updated with latest versions, maybe try Brave (based on Chrome) or fork of Firefox called Librewolf.

On Kraken website I found a page for Browser troubleshooting, so it may help checking that out also:
https://support.kraken.com/hc/en-us/articles/360001200183-Browser-troubleshooting

I remember those days, and indeed, connecting to kraken.com is no longer a problem.

Thanks for comparing load times.

I use Linux, "standard" Firefox, and have only 6 ms ping to kraken.

This looked promising, but unfortunately it didn't help. "Isolate Web Content" is still consuming 100% CPU.

I can only speak for myself but I use Kraken on a daily base since ~2016 and I see only improvements in speed and reliability (which in all honesty doesn't say too much given the timeouts and downs we were used to years ago and when you were lucky to submit an order actually within an hour or two).

For example the 2FA screen comes really instantly after submitting user/pw. Also the site loads within 1-2s after 2FA. I too use (very) outdated hardware (basically what other people kick into the trash) but I haven't experienced any notable slowdowns recently.
I generated a new DOGE address yesterday and that wasn't a problem too (3-4s IIRC).
I checked just now and everything seems to be working smoothly for me. Though deposit and withdraw (tried BTC and DOGE) take 3-4s to fully load but I understand you experience a completely different ballpark of waiting times.

BTW: I use Linux, Firefox ESR and have around 10ms network latency to kraken.com.

I have seen quite a few reports of Firefox's site isolation feature to go nuts: https://connect.mozilla.org/t5/discussions/quot-firefoxcp-isolated-web-content-quot-is-slowly-consuming-all/td-p/1872

Given this, it might be worth a try to disable site isolation to see if things improve then (though I am always more than hesitant to advice anyone to disable some security feature, so only try that if you are fully aware of the risks):


^ Just checked and my FF ESR has fission.autostart on false by default.

HTH and good luck debugging it.

Why is kraken.com so very slow nowadays? Every click that has something to do with security takes about 30 to 60 seconds. Examples:

• Entering 2FA
• Clicking Deposit
• Generate new address
• Copy address
• Withdraw

During this time, there's a process "Isolate Web Content" that takes 100% CPU. I don't know what it's doing with all this CPU time, but it makes the website almost impossible to use. A simple order that should take no more than a minute to complete now takes about 15 minutes.
I know my laptop isn't the latest model, but most sites work just fine.

Kraken listed another four projects today: Bittorent (BTT), Dent (DENT), SelfKey (KEY), Unifi Protocol DAO (UNFI)




Source: https://blog.kraken.com/post/14565/trading-for-btt-dent-key-and-unfi-starts-july-1-deposit-now/

All coins/tokens are tradeble against EUR and USD pairs. For all listing information just check out the linked blog post.

It's possible and it's working fine, but there is no universal answer to your questions.
Kraken is tracking Bitcoin addresses that are connected with scams/hacking, and you can never know if your coins are up to their standards.
Best thing you can do is to prepare your coins before sending to exchange, sending them to different addresses you hold.
It all depends what is your verification level in Kraken, Starter, Express, Intermediate or Pro.
For Intermediate account withdrawal cash limit is $100,000 per day or $500,000 per month, so for withdrawing more money you will need Pro account.
I don't know anyone with blocked Kraken account, but I saw few reports and complains from people, and I never trust any centralized exchange with big money.

Did anyone already send XMR or mixed BTC to Kraken and cashed it out in fiat? Is that possible without any problems? Are there maximum limits for when something is triggered internally? Like a more detailed review?

Kraken exchange reports in its blog that now exchange users can deposit and withdraw bitcoin funds using the Lightning Network.

Hopefully, this will really improve the quality and reduce the time for exchange users.

Source: https://blog.kraken.com/post/13502/kraken-now-supports-instant-lightning-network-btc-transactions/