Topic: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH - page 131. (Read 628889 times)
June 12, 2017, 09:44:37 AM
I have a feeling they're crediting the deposits manually, why else would they take so long now?
June 12, 2017, 08:32:39 AM
It's your personal choice whether you trust them or not... Crypto is a risky world yet, you should only risk what you can afford to lose.
Do you work for Kraken? Are you trying to shift the blame onto the customers away from Kraken?
Just because the crypto space is risky, it doesn't mean that we shouldn't be critical of potential criminals. Just because the stock market is risky, it doesn't mean that investors are more to blame than Enron, Worldcom and Bernie Madoff.
Devoiding any person of his rightful money for a period of time for which he could have earned potential profit INCURRING loss to that person.
And you kept his money and didn't compensate for your worst show of non-professionalism then its even worst than stealing.
If you don't have staff then do a favor to crypto world and close this shiit.
In time critical market not replying within 24hrs is criminality.
June 12, 2017, 08:15:51 AM
It's your personal choice whether you trust them or not... Crypto is a risky world yet, you should only risk what you can afford to lose.
Do you work for Kraken? Are you trying to shift the blame onto the customers away from Kraken?
Just because the crypto space is risky, it doesn't mean that we shouldn't be critical of potential criminals. Just because the stock market is risky, it doesn't mean that investors are more to blame than Enron, Worldcom and Bernie Madoff.
June 12, 2017, 07:50:13 AM
Get together at Reddit.
I posted the following on Kraken's sub-reddit on June 9:
Quote
I wire transferred money to Kraken on May 24st. I did not hear from your site, so I posted a support request on June 1st.
I still did not hear from your site, so I posted another support request on June 6th.
I still did not hear from your site, so I posted another support request today.
Yesterday, I sent a direct message with my support ticket number to a user from Kraken on BitcoinTalk. I have not heard back from him so I'm posting this.
What is going on with Kraken? Does Kraken ignore all of its customers? Is it going to steal my money?
I still did not hear from your site, so I posted another support request on June 6th.
I still did not hear from your site, so I posted another support request today.
Yesterday, I sent a direct message with my support ticket number to a user from Kraken on BitcoinTalk. I have not heard back from him so I'm posting this.
What is going on with Kraken? Does Kraken ignore all of its customers? Is it going to steal my money?
But as you can see from the link, Kraken removed my posting.
They're smelling more like a criminal every day.
Simply DISGRACEFUL.
June 12, 2017, 07:42:18 AM
Get together at Reddit.
I posted the following on Kraken's sub-reddit on June 9:
Quote
I wire transferred money to Kraken on May 24st. I did not hear from your site, so I posted a support request on June 1st.
I still did not hear from your site, so I posted another support request on June 6th.
I still did not hear from your site, so I posted another support request today.
Yesterday, I sent a direct message with my support ticket number to a user from Kraken on BitcoinTalk. I have not heard back from him so I'm posting this.
What is going on with Kraken? Does Kraken ignore all of its customers? Is it going to steal my money?
I still did not hear from your site, so I posted another support request on June 6th.
I still did not hear from your site, so I posted another support request today.
Yesterday, I sent a direct message with my support ticket number to a user from Kraken on BitcoinTalk. I have not heard back from him so I'm posting this.
What is going on with Kraken? Does Kraken ignore all of its customers? Is it going to steal my money?
But as you can see from the link, Kraken removed my posting.
They're smelling more like a criminal every day.
June 12, 2017, 07:23:11 AM
It's your personal choice whether you trust them or not... Crypto is a risky world yet, you should only risk what you can afford to lose.
Do you work for Kraken? Are you trying to shift the blame onto the customers away from Kraken?
Just because the crypto space is risky, it doesn't mean that we shouldn't be critical of potential criminals. Just because the stock market is risky, it doesn't mean that investors are more to blame than Enron, Worldcom and Bernie Madoff.
June 12, 2017, 04:33:34 AM
OMG
Why you people are stuck with this crap.
Take your money and go elsewhere who respond tickets within few hours.
They have no excuse of rapid influx of customers because this is same for others too.
Leave this crap.
Why you people are stuck with this crap.
Take your money and go elsewhere who respond tickets within few hours.
They have no excuse of rapid influx of customers because this is same for others too.
Leave this crap.
Love to. Problem seems to be that they are holding our money and not responding to us.
The rapid influx of customers is no excuse. They should be dealing with existing customers as a priority. Especially once we have gone through the required verifications.
Get together at Reddit.
This is disrespect to customers to hold their money and then leaving them in dark by not answering them.
What is Dargo doing here .. lip service.
Then severe hack attack is about to come.
BECAUSE they would not be ready for it too.
It's display of severe non professionalism. And these people should not be trusted with others hard-earned money.
June 12, 2017, 04:19:10 AM
OMG
Why you people are stuck with this crap.
Take your money and go elsewhere who respond tickets within few hours.
They have no excuse of rapid influx of customers because this is same for others too.
Leave this crap.
Why you people are stuck with this crap.
Take your money and go elsewhere who respond tickets within few hours.
They have no excuse of rapid influx of customers because this is same for others too.
Leave this crap.
Love to. Problem seems to be that they are holding our money and not responding to us.
The rapid influx of customers is no excuse. They should be dealing with existing customers as a priority. Especially once we have gone through the required verifications.
Get together at Reddit.
This is disrespect to customers to hold their money and then leaving them in dark by not answering them.
What is Dargo doing here .. lip service.
Then severe hack attack is about to come.
BECAUSE they would not be ready for it too.
It's display of severe non professionalism. And these people should not be trusted with others hard-earned money.
June 11, 2017, 01:38:15 PM
OMG
Why you people are stuck with this crap.
Take your money and go elsewhere who respond tickets within few hours.
They have no excuse of rapid influx of customers because this is same for others too.
Leave this crap.
Why you people are stuck with this crap.
Take your money and go elsewhere who respond tickets within few hours.
They have no excuse of rapid influx of customers because this is same for others too.
Leave this crap.
Love to. Problem seems to be that they are holding our money and not responding to us.
The rapid influx of customers is no excuse. They should be dealing with existing customers as a priority. Especially once we have gone through the required verifications.
Get together at Reddit.
This is disrespect to customers to hold their money and then leaving them in dark by not answering them.
What is Dargo doing here .. lip service.
June 11, 2017, 01:36:06 PM
Hi!
I am a new user of Kraken and submitted documents for verification. But it seems like they never take anything seriously. It's been 11 days and still they didn't verify my account nor they sent any email. Do they have support agents at all? I get response from BTC-e and Bitfinex within a few hours but these guys are dead for ages.
I am a new user of Kraken and submitted documents for verification. But it seems like they never take anything seriously. It's been 11 days and still they didn't verify my account nor they sent any email. Do they have support agents at all? I get response from BTC-e and Bitfinex within a few hours but these guys are dead for ages.
June 11, 2017, 11:59:09 AM
I am deeply upset by Krakens lack of customer support.
2 withdrawals of mine are stuck "on hold" for 7 days!!! Made seperate ticktes for them, but support just sends automated mails. Withdrawals are in btc...
2 withdrawals of mine are stuck "on hold" for 7 days!!! Made seperate ticktes for them, but support just sends automated mails. Withdrawals are in btc...
I got that sometimes. Have you tried cancelling and attempting to withdraw again? You can try it a few times. Do so and wait fro 10-20 minutes after you make the withdrawal and see if it works.
June 11, 2017, 09:38:09 AM
OMG
Why you people are stuck with this crap.
Take your money and go elsewhere who respond tickets within few hours.
They have no excuse of rapid influx of customers because this is same for others too.
Leave this crap.
Why you people are stuck with this crap.
Take your money and go elsewhere who respond tickets within few hours.
They have no excuse of rapid influx of customers because this is same for others too.
Leave this crap.
Love to. Problem seems to be that they are holding our money and not responding to us.
The rapid influx of customers is no excuse. They should be dealing with existing customers as a priority. Especially once we have gone through the required verifications.
Get together at Reddit.
This is disrespect to customers to hold their money and then leaving them in dark by not answering them.
What is Dargo doing here .. lip service.
June 11, 2017, 09:24:04 AM
OMG
Why you people are stuck with this crap.
Take your money and go elsewhere who respond tickets within few hours.
They have no excuse of rapid influx of customers because this is same for others too.
Leave this crap.
Why you people are stuck with this crap.
Take your money and go elsewhere who respond tickets within few hours.
They have no excuse of rapid influx of customers because this is same for others too.
Leave this crap.
Love to. Problem seems to be that they are holding our money and not responding to us.
The rapid influx of customers is no excuse. They should be dealing with existing customers as a priority. Especially once we have gone through the required verifications.
June 11, 2017, 09:03:59 AM
OMG
Why you people are stuck with this crap.
Take your money and go elsewhere who respond tickets within few hours.
They have no excuse of rapid influx of customers because this is same for others too.
Leave this crap.
Why you people are stuck with this crap.
Take your money and go elsewhere who respond tickets within few hours.
They have no excuse of rapid influx of customers because this is same for others too.
Leave this crap.
June 11, 2017, 08:55:53 AM
Kraken your customer service is a joke. 18 days you have put my deposit on hold. One e-mail after two weeks that the relevant team will look at it.
Your running a crypto exchange which is time critcal and your terrible service is causing allot of people to lose money.
GIVE ME BACK MY MONEY AND I'LL GO ELSEWHERE.
(TIer 4 verified. Bank in my name. Used 30+ times before. Not sent similar amount or sent to often)
Your running a crypto exchange which is time critcal and your terrible service is causing allot of people to lose money.
GIVE ME BACK MY MONEY AND I'LL GO ELSEWHERE.
(TIer 4 verified. Bank in my name. Used 30+ times before. Not sent similar amount or sent to often)
June 11, 2017, 06:46:55 AM
Hello i am from email -If you DID NOT REQUEST this action, your account may be compromised and you should do the following:
Use this link to temporarily lock your account -
I've pressed the link and my account is blocked accidentally
How can I open my account again most quickly
Unfortunately, I only used e-mail I did not use any other key
my request (362952)
Use this link to temporarily lock your account -
I've pressed the link and my account is blocked accidentally
How can I open my account again most quickly
Unfortunately, I only used e-mail I did not use any other key
my request (362952)
June 11, 2017, 01:50:58 AM
I am deeply upset by Krakens lack of customer support.
2 withdrawals of mine are stuck "on hold" for 7 days!!! Made seperate ticktes for them, but support just sends automated mails. Withdrawals are in btc...
2 withdrawals of mine are stuck "on hold" for 7 days!!! Made seperate ticktes for them, but support just sends automated mails. Withdrawals are in btc...
June 10, 2017, 07:45:30 PM
Deposits into Kraken usually took 1 business day if I remember well. I made a transfer on Thu just after noon and it has not been deposited. I doubt it has not been credited by Fidor yet. Why the f*ck deposits take so long now?
June 10, 2017, 08:18:50 AM
It won't help to post ticket numbers that are about your verification status because we are not escalating these tickets. We are only escalating tickets for already verified accounts that have a funding issue, trading issue, or account access issue. This doesn't mean we are ignoring account verification - we have a large account verification team who are working to verify accounts as soon as possible in the order they are received.
Dargo from Kraken:
I'm already verified. A few days ago, I sent a direct message to you about my May 24 wire transfer with my support request ticket number. My money still hasn't shown up in my Kraken account. Kraken is ignoring all of my support requests. You seem to be ignoring my direct message to you. Kraken is in total silence in regards to my money. Please reply with an update.
June 09, 2017, 11:25:18 PM
They can't make their mind up with GNO though. First email said "reduced to 0.004". today it says "reduced to 0.005" 
This needs updating too: https://support.kraken.com/hc/en-us/articles/201893608-What-are-the-withdrawal-fees-
This needs updating too: https://support.kraken.com/hc/en-us/articles/201893608-What-are-the-withdrawal-fees-
Jump to: