I’m having a similar problem as Cryptoby. I wire transferred money to Kraken on May 24th and nothing has happened on Kraken's end. The money didn't show up in my account. They don’t reply to my support requests. Dargo from Kraken has not replied to my direct message on Bitcointalk.
Things to avoid doing to prevent 'on hold' deposits:
- Check if your bank is crypto friendly, some are medieval in this respect. They flag your deposits as suspicious. Takes ages to get your money moving again.
- Make sure the account holder name on your bank account and Kraken account are identical! Every single character! One little typo. Bam! On hold.
- Never make a fiat deposit in the same amount too close together (in the same week). They will think the second might be a double, and put it on hold.
- Don't deposit an amount too close to the daily limit. The exchange rate might change and you go over your limit. Again, on hold.
My bank cannot be an issue because I tried sending a small amount initially and it worked fine. I asked my bank yesterday if the latest wire transfer completed. They said yes. My bank didn't receive any problem notifications from the receiving end.
Account holder name is the same.
Deposit is not the same amount and not the daily limit.
Has anyone wire transferred money to Kraken and never saw the money again? I’m beginning to feel this way.
