[ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH - page 180.

SebastianJu

legendary

Activity: 2674

Merit: 1083

Legendary Escrow Service - Tip Jar in Profile

Quote from: Dargo on March 14, 2016, 10:18:45 AM

Quote from: SebastianJu on March 14, 2016, 08:28:54 AM

Quote from: coinpr0n on March 14, 2016, 05:49:37 AM

Quote from: SebastianJu on March 14, 2016, 04:37:53 AM

Does kraken have sepa withdrawal issues? I did a withdraw on saturday and today, on monday, it's still pending. I guess such a website can't send their employees on weekend so why was it not yet processed? I waited for the money and now it is not even sent?

Normally it went pretty fast into status success as far as I remember.

I already created a ticket though I wonder when I will get an answer...

I believe it's stated that you should wait 3-5 business days before opening a ticket. From my understanding withdrawals are processed once every business day around 12 UTC -- today, Monday the process should be initiated.

Ah ok, thanks. Hope it happens still since it is still in that status and 12 UTC should be over already. Maybe they have many withdraws to work on.

Might be that I only withdrew in a week till now. So I did not see that they don't process on weekends.

Let me know if it still says pending - if so it sounds like there is an issue and you should open a support request (and can PM me the request number).

Still nothing 4 and a half hour after 12 o'clock UTC.

Thanks for the offer, I will pm you my support ticket.

So far I had no errors or something like that when trying to withdraw.

Dargo

legendary

Activity: 1820

Merit: 1000

Quote from: SebastianJu on March 14, 2016, 08:28:54 AM

Quote from: coinpr0n on March 14, 2016, 05:49:37 AM

Quote from: SebastianJu on March 14, 2016, 04:37:53 AM

Does kraken have sepa withdrawal issues? I did a withdraw on saturday and today, on monday, it's still pending. I guess such a website can't send their employees on weekend so why was it not yet processed? I waited for the money and now it is not even sent?

Normally it went pretty fast into status success as far as I remember.

I already created a ticket though I wonder when I will get an answer...

I believe it's stated that you should wait 3-5 business days before opening a ticket. From my understanding withdrawals are processed once every business day around 12 UTC -- today, Monday the process should be initiated.

Ah ok, thanks. Hope it happens still since it is still in that status and 12 UTC should be over already. Maybe they have many withdraws to work on.

Might be that I only withdrew in a week till now. So I did not see that they don't process on weekends.

Let me know if it still says pending - if so it sounds like there is an issue and you should open a support request (and can PM me the request number).

Dargo

legendary

Activity: 1820

Merit: 1000

Quote from: HPt on March 12, 2016, 01:20:53 PM

I would like to report the following bug (or nasty behaviour):
Kraken allows (without even warning) to sell the collateral that is needed to maintain an existing position. For example, assume there is an ETHBTC long position backed by a margin of 1000€ and now these 1000€ are sold for more ETH. Kraken doesn't decline or even warn, but instead executes this trade which immediately results in a margin liquidation since the bought ETH don't qualify as collateral (because, at Kraken, ETH is not a margin currency).

Thanks for the report - if you haven't done so already, please open a support request about this and PM me the request number so I can help ensure it gets the proper response.

SebastianJu

legendary

Activity: 2674

Merit: 1083

Legendary Escrow Service - Tip Jar in Profile

Quote from: coinpr0n on March 14, 2016, 05:49:37 AM

Quote from: SebastianJu on March 14, 2016, 04:37:53 AM

Does kraken have sepa withdrawal issues? I did a withdraw on saturday and today, on monday, it's still pending. I guess such a website can't send their employees on weekend so why was it not yet processed? I waited for the money and now it is not even sent?

Normally it went pretty fast into status success as far as I remember.

I already created a ticket though I wonder when I will get an answer...

I believe it's stated that you should wait 3-5 business days before opening a ticket. From my understanding withdrawals are processed once every business day around 12 UTC -- today, Monday the process should be initiated.

Ah ok, thanks. Hope it happens still since it is still in that status and 12 UTC should be over already. Maybe they have many withdraws to work on.

Might be that I only withdrew in a week till now. So I did not see that they don't process on weekends.

coinpr0n

hero member

Activity: 910

Merit: 1000

Quote from: SebastianJu on March 14, 2016, 04:37:53 AM

Does kraken have sepa withdrawal issues? I did a withdraw on saturday and today, on monday, it's still pending. I guess such a website can't send their employees on weekend so why was it not yet processed? I waited for the money and now it is not even sent?

Normally it went pretty fast into status success as far as I remember.

I already created a ticket though I wonder when I will get an answer...

I believe it's stated that you should wait 3-5 business days before opening a ticket. From my understanding withdrawals are processed once every business day around 12 UTC -- today, Monday the process should be initiated.

SebastianJu

legendary

Activity: 2674

Merit: 1083

Legendary Escrow Service - Tip Jar in Profile

Does kraken have sepa withdrawal issues? I did a withdraw on saturday and today, on monday, it's still pending. I guess such a website can't send their employees on weekend so why was it not yet processed? I waited for the money and now it is not even sent?

Normally it went pretty fast into status success as far as I remember.

I already created a ticket though I wonder when I will get an answer...

HPt

member

Activity: 70

Merit: 15

I would like to report the following bug (or nasty behaviour):
Kraken allows (without even warning) to sell the collateral that is needed to maintain an existing position. For example, assume there is an ETHBTC long position backed by a margin of 1000€ and now these 1000€ are sold for more ETH. Kraken doesn't decline or even warn, but instead executes this trade which immediately results in a margin liquidation since the bought ETH don't qualify as collateral (because, at Kraken, ETH is not a margin currency).

HPt

member

Activity: 70

Merit: 15

Why does https://status.kraken.com state that everything is operational despite the fact that the Kraken website and API are down for more than half an hour?

Serpens66

legendary

Activity: 2940

Merit: 1131

Does anybody else, who is trading via API, has heavy problems with it?
The support sadly is not able to do anything.

Since one whole week 60% or more of all API calls I do, does take more than 10 seconds, resulting in a timeout error (of course I can increase the time before the timeout error happens, but this would paralyze my bot, if he waits that much time everytime)
It is not possible to trade at Kraken with such a heavy delay. I just wonder if it is only me, because here are no other complaints about this.

Of course also before it was horrible to trade at Kraken because of a delay, but it was only 5-10% of the calls which had such a dealy.

So maybe I missed something? Maybe there was a change by Kraken somewhere so I should update my bot or anything like that.. and all did this, but not me?

Serpens66

legendary

Activity: 2940

Merit: 1131

how money network fee is Kraken paying for a bitcoin withdrawal?
We do pay 0.0005 BTC fee for a withdrawal, but my transaction has only 0.00022541 BTC fee and is unconfirmed since 2 hours.

Kn_os

legendary

Activity: 1055

Merit: 1002

Quote from: Jcga on March 06, 2016, 07:50:57 PM

Quote from: LouisVuitton on February 04, 2016, 10:33:10 AM

I agree with you all, this is really getting frustrating. Every other day there is a new problem, in all honesty this is very unprofessional to see from a "professional" exchange platform.

I've been a long time supporter of Kraken, however now there's been at least 1 or 2 problems EVERY week where there's been a downtime longer than 30 minutes. It's just ridiculous.

A multi-million dollar company like Kraken should have excellent protected servers and have good protection and backup routes when things happen. It looks like they do not, very frustrating to see that I can't go on about my normal Kraken day without an interruption.

+1
Very frustrating, I had some very bad days too, very.

Do not worry, kraken found way to resolve all this problems, just increased fee in 2 times, less users, less load, less problems, same profit :|

Ethey

member

Activity: 112

Merit: 10

ive tried the service. it works quit well.

keep this up

regards

Jcga

legendary

Activity: 2590

Merit: 1089

Quote from: LouisVuitton on February 04, 2016, 10:33:10 AM

I agree with you all, this is really getting frustrating. Every other day there is a new problem, in all honesty this is very unprofessional to see from a "professional" exchange platform.

I've been a long time supporter of Kraken, however now there's been at least 1 or 2 problems EVERY week where there's been a downtime longer than 30 minutes. It's just ridiculous.

A multi-million dollar company like Kraken should have excellent protected servers and have good protection and backup routes when things happen. It looks like they do not, very frustrating to see that I can't go on about my normal Kraken day without an interruption.

+1
Very frustrating, I had some very bad days too, very.

poodle63

hero member

Activity: 2702

Merit: 510

Leading Crypto Sports Betting & Casino Platform

website seems lag and lag every hour!

SebastianJu

legendary

Activity: 2674

Merit: 1083

Legendary Escrow Service - Tip Jar in Profile

I'm pretty surprised reading about confirmations too. Cheesy

I did not read of them before. Though it might be that I overread it because it sounded like "stuck on confirming 2 hours and 10 minutes..

Cheesy

Well yes, then for sure it's an error on kraken's side. Tongue

bernard75

legendary

Activity: 1316

Merit: 1003

I could have sworn there was nothing about any confirmations in the original post, but since its quoted, i must have misread.
Anyway SebastianJu was right about the clogged up network.

Serpens66

legendary

Activity: 2940

Merit: 1131

Quote from: SebastianJu on March 03, 2016, 10:06:07 AM

So it's nothing on kraken's side, it's the one who sent the deposit. He chose a fee too low. A pity how the network goes down.

the user worte, that the transaction already had 10 confirmations. So how should a higher network fee should help? Of course it is krakens fault, if they do not credit a transaction with 10 confirmations. Isn't it?

SebastianJu

legendary

Activity: 2674

Merit: 1083

Legendary Escrow Service - Tip Jar in Profile

Dargo

Quote from: Dargo on March 02, 2016, 08:18:22 AM

SebastianJu

Quote from: SebastianJu on March 02, 2016, 08:04:58 AM

I noticed that you posted a couple of posts one after another while wearing a signature of some kind. You should not do this anymore since there is a, until now, hidden rule that even made me get banned for 14 days in the last weeks.

Thanks for letting me know - I think I will just remove my signature going forward. Tongue

That should work too to be safe...

Quote from: Dargo on March 02, 2016, 08:18:22 AM

Quote from: SebastianJu on March 02, 2016, 08:04:58 AM

Do you have an email maybe? I'm pretty bad with spoken and heard english... most speak too fast and with slang. Cheesy

Unfortunately the trustee only offers the helpline and no email. Perhaps you can call the helpline and see if they will give you an email for correspondence.

I was able to fix it. For some reason my password was not working anymore. A password reset did the trick then.

Though I still miss the third button which, I read, means my case was not worked on yet. Last button doesn't work for all, probably will work once all cases were worked on.

bernard75

Quote from: bernard75 on March 03, 2016, 06:04:36 AM

Nothing Kraken can do, its all about the trans fees atm.

Right. The network got spammed alot though the spam should have stopped yesterday. Wonder if they restarted or if it's only the backlog.

So it's nothing on kraken's side, it's the one who sent the deposit. He chose a fee too low. A pity how the network goes down.

Serpens66

legendary

Activity: 2940

Merit: 1131