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Topic: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH - page 248. (Read 628889 times)

legendary
Activity: 1820
Merit: 1000
On bitcoin withdrawals: we did see a number of withdrawals that weren't propagating in the network correctly. We re-started all services, which should fix the issue, but it could still be an hour or so before you see the transaction.
legendary
Activity: 1820
Merit: 1000
I pulled this from the other thread.

Hi Dargo,

Can you clarify some points regarding the API?

1) What is the request/throttle limit before getting banned, if any? (e.g. 1 request per second)

It's a bit complicated since there are a variety of factors that can change things, but the basic limits are as follows. The limit for sustained requests is 1 request every 5 seconds. The limit for sustained orders is about 1 per minute. The sustained limits can be exceeded in short bursts. Keep in mind that this is subject to change as we see how people use the API.

Please increase the rate limits.  One request per 5 seconds is pretty low but I can work around it.  One request per second would be more resonable.

However one order per minute is very low.  Overall I place less than 60 orders per hour, but sometimes I may need to place 4 or 5 orders in a minute.  I run into the rate limit too often.
+1

I think our API limit should be higher too. It's an ongoing project of mine to try to convince others on the team about this and get the limits raised. I've had partial success and a raise of the limit should be coming. I'll check on the progress of that and let everybody know.  
newbie
Activity: 49
Merit: 0
Cheers Dargo, that's mine all right.
legendary
Activity: 1820
Merit: 1000
Anyone experiencing problems with Bitcoin withdrawals?

I only see one report of this in our tickets (maybe yours), but we'll check the bitcoin withdrawal service to make sure it's running correctly.
newbie
Activity: 49
Merit: 0
Anyone experiencing problems with Bitcoin withdrawals?
full member
Activity: 175
Merit: 100
I pulled this from the other thread.

Hi Dargo,

Can you clarify some points regarding the API?

1) What is the request/throttle limit before getting banned, if any? (e.g. 1 request per second)

It's a bit complicated since there are a variety of factors that can change things, but the basic limits are as follows. The limit for sustained requests is 1 request every 5 seconds. The limit for sustained orders is about 1 per minute. The sustained limits can be exceeded in short bursts. Keep in mind that this is subject to change as we see how people use the API.

Please increase the rate limits.  One request per 5 seconds is pretty low but I can work around it.  One request per second would be more resonable.

However one order per minute is very low.  Overall I place less than 60 orders per hour, but sometimes I may need to place 4 or 5 orders in a minute.  I run into the rate limit too often.
+1
legendary
Activity: 1484
Merit: 1002
Strange, yet attractive.
If only all exchanges were like Kraken... Smiley
hero member
Activity: 546
Merit: 500
New feature: There's a button next to the currency pair menu (in the upper right of any page) that opens a TradingView chart for the selected pair. The chart opens in a new window. TradingView charts are much better than the charts we provide, so the TradingView charts are probably the preferred charting option on our site now. Hope you like it!



Nice one!  Wink
Keep up with good work and thank you for such a great and reliable exchange.
legendary
Activity: 2856
Merit: 1520
Bitcoin Legal Tender Countries: 2 of 206
hero member
Activity: 586
Merit: 506
Elite Exchanger
professional platform, and the best support.
newbie
Activity: 11
Merit: 0
I pulled this from the other thread.

Hi Dargo,

Can you clarify some points regarding the API?

1) What is the request/throttle limit before getting banned, if any? (e.g. 1 request per second)

It's a bit complicated since there are a variety of factors that can change things, but the basic limits are as follows. The limit for sustained requests is 1 request every 5 seconds. The limit for sustained orders is about 1 per minute. The sustained limits can be exceeded in short bursts. Keep in mind that this is subject to change as we see how people use the API.

Please increase the rate limits.  One request per 5 seconds is pretty low but I can work around it.  One request per second would be more resonable.

However one order per minute is very low.  Overall I place less than 60 orders per hour, but sometimes I may need to place 4 or 5 orders in a minute.  I run into the rate limit too often.
newbie
Activity: 66
Merit: 0
member
Activity: 102
Merit: 10
New feature: There's a button next to the currency pair menu (in the upper right of any page) that opens a TradingView chart for the selected pair. The chart opens in a new window. TradingView charts are much better than the charts we provide, so the TradingView charts are probably the preferred charting option on our site now. Hope you like it!



Thanks
like it Smiley
legendary
Activity: 1820
Merit: 1000
New feature: There's a button next to the currency pair menu (in the upper right of any page) that opens a TradingView chart for the selected pair. The chart opens in a new window. TradingView charts are much better than the charts we provide, so the TradingView charts are probably the preferred charting option on our site now. Hope you like it!

legendary
Activity: 1820
Merit: 1000
Dargo, will you show this information for german users with tier 3 and ID Selfie also on Krakens Verification Page?

There are alot of users complaining about this and the ID selfie itself ... and there will be more users complaining every day I think.
https://bitcointalksearch.org/topic/m.7754942
I think you will loose some customers because of this =/

You should do it as serious as possible, so all information about this on your website.

Hi Serpens - thanks for the suggestion. We do plan on updating the verification page. It really should have been done sooner, so we're sorry for the lack of communication. I'll work on getting an update as soon as possible. As for the ID selfie itself, we really don't have a choice about it. We have to have a higher level of diligence in Germany to combat the elevated level of fraud. We think the ID selfie is about the most minimal level of extra diligence that can be effective. We understand if some people don't like it, but on our end it's not optional.
legendary
Activity: 2968
Merit: 1133
Dargo, will you show this information for german users with tier 3 and ID Selfie also on Krakens Verification Page?

There are alot of users complaining about this and the ID selfie itself ... and there will be more users complaining every day I think.
https://bitcointalksearch.org/topic/m.7754942
I think you will loose some customers because of this =/

You should do it as serious as possible, so all information about this on your website.
newbie
Activity: 49
Merit: 0
Waiting over 9 hours and counting here. Thank you Dargo for the update though, much appreciated!
legendary
Activity: 1820
Merit: 1000
Is anyone else experiencing Litecoin withdrawl issues?


Going by tickets, we only have one recently for a Litecoin withdrawal. If that's your ticket, we'll respond soon. If not, please submit a ticket.

It seems we did have an issue with Litecoin, but all services are back up now. It may take a few hours yet for all hanging Litecoin transactions to send however. Sorry for the delay!
sr. member
Activity: 434
Merit: 250
Dargo can you check ticket request 28856 please, thanks.

An agent replied to your ticket.

cheers pal  Grin
newbie
Activity: 49
Merit: 0
Nope that wasn't me, submitted one there. Thanks!
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