[ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH - page 313.

Dargo

legendary

Activity: 1820

Merit: 1000

Quote from: Rannasha on December 19, 2013, 04:23:48 PM

Quote from: Taxidermista on December 19, 2013, 04:06:59 PM

Quote from: Taxidermista on December 19, 2013, 09:14:17 AM

I have the Get Verified Tier 2 in "Processing" status and when I select my 2 documents (passport and utility bill) in Tier 3 to upload and click the GET VERIFIED button nothing happens. Can anybody help please?

Could anybody help me please?

What browser do you use? I read in this thread that the Kraken website doesn't work that well with Firefox (though I don't have any issues myself). If you're using FF, try Chrome instead for Kraken, see if it helps.

Also, make sure the files are of the appropriate type and size (see the instructions for tier 3). If you are still having trouble, please create a support ticket about it and PM me the ticket #.

Loozik

sr. member

Activity: 378

Merit: 250

Born to chew bubble gum and kick ass

Quote from: CybeRoky on December 19, 2013, 10:56:33 AM

Ok I am new here

And I have 1 LTC and I want to buy BTC value. I've check XBT/LTC on check box because I didn't find LTC/XBC !??

And I don't understand this:
Estimated XBT to spend: ฿0.02864
LTC to receive: Ł1.00000

I expected reverse order spend 1 LTC and receive it in BTC value?
Am I doing something wrong?

Kraken should make a number of short youtube videos explaining how to place orders via their platform.

tbosman

newbie

Activity: 34

Merit: 0

Quote from: CybeRoky on December 19, 2013, 10:56:33 AM

Ok I am new here

And I have 1 LTC and I want to buy BTC value. I've check XBT/LTC on check box because I didn't find LTC/XBC !??

And I don't understand this:
Estimated XBT to spend: ฿0.02864
LTC to receive: Ł1.00000

I expected reverse order spend 1 LTC and receive it in BTC value?
Am I doing something wrong?

http://shrani.si/f/2/hH/r4zzIfc/untitled2.jpg

http://shrani.si/f/14/s8/2S8BqYOv/untitled.jpg

Yes, Kraken goes against the grain by quoting XBT as base against LTC which is the opposite of what everyone else is doing. This is anoying as you have to invert the the price compared to other exchanges, which is nonlinear and therefore very hard to do in you head.
On the other hand, i think it's good they took the lead with this, as the market convention with fiat forex is that the highest valued pair is the base currency, with the exception of a fixed historically based hierarchy for the largest currencies, which still largely corresponds to value.

This way all rates should be above one, which makes mistakes in price less likely. Buying litecoin @ 0.25 instead of 0.025 can be a costly mistake if the spread is wide, on the other hand, whose going to type 400 instead of 40 and not notice?

Btw: in the advanced order form of kraken you can also select if you want the amount in base or quote currency, which makes it even more complex. Yet on the bottom it says something like 'estimated xxx to spend/receive' so you can alway see immediately if you're trading the right direction if you are unsure.

Rannasha

hero member

Activity: 728

Merit: 500

Quote from: Taxidermista on December 19, 2013, 04:06:59 PM

Quote from: Taxidermista on December 19, 2013, 09:14:17 AM

I have the Get Verified Tier 2 in "Processing" status and when I select my 2 documents (passport and utility bill) in Tier 3 to upload and click the GET VERIFIED button nothing happens. Can anybody help please?

Could anybody help me please?

What browser do you use? I read in this thread that the Kraken website doesn't work that well with Firefox (though I don't have any issues myself). If you're using FF, try Chrome instead for Kraken, see if it helps.

Taxidermista

legendary

Activity: 1148

Merit: 1001

Quote from: Taxidermista on December 19, 2013, 09:14:17 AM

I have the Get Verified Tier 2 in "Processing" status and when I select my 2 documents (passport and utility bill) in Tier 3 to upload and click the GET VERIFIED button nothing happens. Can anybody help please?

Could anybody help me please?

CybeRoky

newbie

Activity: 66

Merit: 0

Quote from: Rannasha on December 19, 2013, 11:24:30 AM

You're using the XBT/LTC pair, which means something like "buy XBT with LTC". So if you have LTC and want XBT (BTC), you should select "Buy" and not "Sell".

that makes sense

TNX! I need a lot to be learned..

Dargo

legendary

Activity: 1820

Merit: 1000

Quote from: Rannasha on December 19, 2013, 11:24:30 AM

Quote from: CybeRoky on December 19, 2013, 10:56:33 AM

Ok I am new here

And I have 1 LTC and I want to buy BTC value. I've check XBT/LTC on check box because I didn't find LTC/XBC !??

And I don't understand this:
Estimated XBT to spend: ฿0.02864
LTC to receive: Ł1.00000

I expected reverse order spend 1 LTC and receive it in BTC value?
Am I doing something wrong?

You're using the XBT/LTC pair, which means something like "buy XBT with LTC". So if you have LTC and want XBT (BTC), you should select "Buy" and not "Sell".

Yep - see the trading guide also:

https://www.kraken.com/help/trading-guide#currency-exchange

Dargo

legendary

Activity: 1820

Merit: 1000

German users might want to check out "Brokertrain," the new social betting game on virtual currencies sponsored by Fidor Bank! It's currently only available to German residents. See the link below for details.

https://brokertain.fidor.de/de/kraken

Rannasha

hero member

Activity: 728

Merit: 500

Quote from: CybeRoky on December 19, 2013, 10:56:33 AM

Ok I am new here

And I have 1 LTC and I want to buy BTC value. I've check XBT/LTC on check box because I didn't find LTC/XBC !??

And I don't understand this:
Estimated XBT to spend: ฿0.02864
LTC to receive: Ł1.00000

I expected reverse order spend 1 LTC and receive it in BTC value?
Am I doing something wrong?

You're using the XBT/LTC pair, which means something like "buy XBT with LTC". So if you have LTC and want XBT (BTC), you should select "Buy" and not "Sell".

CybeRoky

newbie

Activity: 66

Merit: 0

Ok I am new here

And I have 1 LTC and I want to buy BTC value. I've check XBT/LTC on check box because I didn't find LTC/XBC !??

And I don't understand this:
Estimated XBT to spend: ฿0.02864
LTC to receive: Ł1.00000

I expected reverse order spend 1 LTC and receive it in BTC value?
Am I doing something wrong?

http://shrani.si/f/2/hH/r4zzIfc/untitled2.jpg

http://shrani.si/f/14/s8/2S8BqYOv/untitled.jpg

Macno

legendary

Activity: 984

Merit: 1000

yes it is.

CybeRoky

newbie

Activity: 66

Merit: 0

It's possible to trade LTC/XBT on Kraken?

Taxidermista

legendary

Activity: 1148

Merit: 1001

I have the Get Verified Tier 2 in "Processing" status and when I select my 2 documents (passport and utility bill) in Tier 3 to upload and click the GET VERIFIED button nothing happens. Can anybody help please?

redfox123

newbie

Activity: 6

Merit: 0

Hello, I forgot to add my Reference code when sending euros on my account Kraken. Undecided

I sent a message to support the statement of the payments, and now three days waiting for a reply. It is a different contact people from Kraken? Or if it is someone from here Kraken could be looked at:
Support Kraken: Reference code (request # 13239)

Thank you ...

(Sorry my English is not quite good)

kwest

sr. member

Activity: 476

Merit: 250

I do hope that these issues get ironed out.. I just started my verification process.. fingers crossed everything will be working soon.

Rannasha

hero member

Activity: 728

Merit: 500

There's still an issue with SEPA withdrawals lingering on the daily withdrawal limit. I made a withdrawal on monday, which landed in my bank account on tuesday, the status is listed as "Success", but it's still counting towards my daily limit right now, which is preventing me from taking coins or cash out.

Dargo

legendary

Activity: 1820

Merit: 1000

Quote from: STT on December 14, 2013, 10:46:49 PM

Quote

Password must contain non-alphanumeric characters

Considering all the necessary hurdles ahead, it'd be nice if I could just start off with a simple password then upgrade to an enigma machine at a later date /rant :p

Is kraken intending to list shares or royalties at some point

This is covered in the FAQ:

https://www.kraken.com/help/faq#password-format

Edit: no plan to list shares at the present time.

Dargo

legendary

Activity: 1820

Merit: 1000

Quote from: poordeveloper on December 17, 2013, 04:08:36 PM

Quote from: stfnnn on December 17, 2013, 03:48:22 PM

Quote from: CybeRoky on December 17, 2013, 03:44:23 PM

Quote from: stfnnn on December 17, 2013, 01:10:47 PM

13 days since last response from support... Ticket 4747

I've also noticed that for every failed SEPA transfer, you're charged €5 to deposit the money back into your Kraken account?!

Is that true? And what is reasons for failed SEPA transfers at all?

That's the exact same question I've got Wink

They're looking into it. SEPA transfers were working flawless and all of a sudden they didn't anymore. I didn't change anything at my end, so it has to be something on their end or their bank.

I've called my bank, but they send me back to Kraken's bank. They should see an errorcode/message.

Hope this gets solved, since I would like to sell some Bitcoins through Kraken but I'm not sure if this is the right time. Please update us if this gets solved, and what was their explanation.
Also, I understand they'll refund you the 5€, right? I mean, you did nothing wrong, it was their bank's failure.

This issue has only affected a few users. It seems to be an issue on Fidor's end with rejecting transfers that shouldn't be rejected. I'm checking now for an update on the issue and I'll let you know what I find.

Loozik

sr. member

Activity: 378

Merit: 250

Born to chew bubble gum and kick ass

Quote from: m19 on December 18, 2013, 03:00:56 AM

Quote from: Loozik on December 17, 2013, 09:10:30 PM

When I send money via SEPA, when (after how many days) it is credited to my Kraken account?

From my experience the next business day.

Thanks.

poordeveloper

hero member

Activity: 896

Merit: 527

₿₿₿₿₿₿₿

Quote from: Linkeex on December 17, 2013, 08:16:23 PM

Hi,

monday around lunch i withdrawed some money via SEPA from kranken to my local bank.
Today, also at lunch time, it arrived on my bank account. Had no problems so far.

So I assume this only happens to some people? Or to some countries/banks?
Kraken, could you please let us know if there are any problems with SEPA withdrawals?

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