I like them also and I really want to do business with them... I even opened business account.
But as I said. They need to be quicker.
Topic: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH - page 317. (Read 628889 times)
December 11, 2013, 03:58:10 PM
December 11, 2013, 03:43:06 PM
ok got my fiat. everything seems fine now 
i like kraken! more than bitstamp or any other exchange because its fast and has the best prices for selling!
i like kraken! more than bitstamp or any other exchange because its fast and has the best prices for selling!
December 11, 2013, 03:14:34 PM
Did SEPA deposit 6 days ago... and support is not really helpful 
request #4316
Dargo you guys need be quicker! Hope this is only temporarily...
request #4316
Dargo you guys need be quicker! Hope this is only temporarily...
Seriously... Kraken isn't that big yet and still can't keep up with support. Something needs to change. Sucks because I really want this place to succeed.
December 11, 2013, 03:12:19 PM
Did SEPA deposit 6 days ago... and support is not really helpful
request #4316
Dargo you guys need be quicker! Hope this is only temporarily...
request #4316
Dargo you guys need be quicker! Hope this is only temporarily...
December 11, 2013, 02:56:38 PM
When attempting to withdraw bitcoin:
What's going on?
Quote
Withdrawals are not currently available
Withdrawals have been temporarily disabled for this asset. Please check back later.
Withdrawals have been temporarily disabled for this asset. Please check back later.
What's going on?
December 11, 2013, 06:12:14 AM
same problem here. failed and the secodn transaction is pending.
I have exactly the same. Transfer requested monday, got a Failure message a while after. Tried a new transfer, which has been stuck on Pending for 24 hours now. I'm well within my withdrawal limits and I've used the same information that I've used for several withdrawals in the past.
Not made a ticket yet, but was just about to when I saw this post.
edit: Ticket made: #10285
edit2: Status of my second withdrawal just changed to "Sent".
Could someone from Kraken kindly look at Request #10014
My SEPA transfer got a status of "Failure", and then I tried initiating it again, but it stayed in "Pending", after which I thought that your system is non-functional and that I would like to transfer my funds elsewhere (e.g., change back to btc and move along), so I clicked the red X button to cancel the second try, but it didn't cancel it. It's still "Pending".
The red X button gave only an error: "No change - Internal error" or something like that.
All of this is really weird because my details have stayed the same, so I don't understand why the transaction resulted in a failure in the first place. It must've been something on your end.
Please check the support ticket #10014
Thanks
My SEPA transfer got a status of "Failure", and then I tried initiating it again, but it stayed in "Pending", after which I thought that your system is non-functional and that I would like to transfer my funds elsewhere (e.g., change back to btc and move along), so I clicked the red X button to cancel the second try, but it didn't cancel it. It's still "Pending".
The red X button gave only an error: "No change - Internal error" or something like that.
All of this is really weird because my details have stayed the same, so I don't understand why the transaction resulted in a failure in the first place. It must've been something on your end.
Please check the support ticket #10014
Thanks
I have exactly the same. Transfer requested monday, got a Failure message a while after. Tried a new transfer, which has been stuck on Pending for 24 hours now. I'm well within my withdrawal limits and I've used the same information that I've used for several withdrawals in the past.
Not made a ticket yet, but was just about to when I saw this post.
edit: Ticket made: #10285
edit2: Status of my second withdrawal just changed to "Sent".
December 11, 2013, 04:52:48 AM
Could someone from Kraken kindly look at Request #10014
My SEPA transfer got a status of "Failure", and then I tried initiating it again, but it stayed in "Pending", after which I thought that your system is non-functional and that I would like to transfer my funds elsewhere (e.g., change back to btc and move along), so I clicked the red X button to cancel the second try, but it didn't cancel it. It's still "Pending".
The red X button gave only an error: "No change - Internal error" or something like that.
All of this is really weird because my details have stayed the same, so I don't understand why the transaction resulted in a failure in the first place. It must've been something on your end.
Please check the support ticket #10014
Thanks
My SEPA transfer got a status of "Failure", and then I tried initiating it again, but it stayed in "Pending", after which I thought that your system is non-functional and that I would like to transfer my funds elsewhere (e.g., change back to btc and move along), so I clicked the red X button to cancel the second try, but it didn't cancel it. It's still "Pending".
The red X button gave only an error: "No change - Internal error" or something like that.
All of this is really weird because my details have stayed the same, so I don't understand why the transaction resulted in a failure in the first place. It must've been something on your end.
Please check the support ticket #10014
Thanks
I have exactly the same. Transfer requested monday, got a Failure message a while after. Tried a new transfer, which has been stuck on Pending for 24 hours now. I'm well within my withdrawal limits and I've used the same information that I've used for several withdrawals in the past.
Not made a ticket yet, but was just about to when I saw this post.
edit: Ticket made: #10285
edit2: Status of my second withdrawal just changed to "Sent".
edit3: Money has arrived in my bankaccount.
December 11, 2013, 04:06:39 AM
Could someone from Kraken kindly look at Request #10014
My SEPA transfer got a status of "Failure", and then I tried initiating it again, but it stayed in "Pending", after which I thought that your system is non-functional and that I would like to transfer my funds elsewhere (e.g., change back to btc and move along), so I clicked the red X button to cancel the second try, but it didn't cancel it. It's still "Pending".
The red X button gave only an error: "No change - Internal error" or something like that.
All of this is really weird because my details have stayed the same, so I don't understand why the transaction resulted in a failure in the first place. It must've been something on your end.
Please check the support ticket #10014
Thanks
My SEPA transfer got a status of "Failure", and then I tried initiating it again, but it stayed in "Pending", after which I thought that your system is non-functional and that I would like to transfer my funds elsewhere (e.g., change back to btc and move along), so I clicked the red X button to cancel the second try, but it didn't cancel it. It's still "Pending".
The red X button gave only an error: "No change - Internal error" or something like that.
All of this is really weird because my details have stayed the same, so I don't understand why the transaction resulted in a failure in the first place. It must've been something on your end.
Please check the support ticket #10014
Thanks
December 10, 2013, 11:08:43 PM
Sorry I might have missed your response but a previous member asked about the ETA for ripple gateway. Any Update?
The recent explosion in our user base has put this on the back burner for now. I'd say an optimistic estimate is that we get enough of a breather sometime in January that we can start working on it again and maybe bring the gateway online sometime in February.
Cool, thanks for the response, Looking forward to it.
December 10, 2013, 12:23:46 PM
they should really hire a few more people to do support requests for them...
December 10, 2013, 12:06:28 PM
UPDATE: my xrp withdrawal issue has been resolved. After one full week, i'm happy to say that Kraken made my 126,000 xrp re-appear and I was able to withdrawal it safely this time.
Thanks for keeping in touch with the community, Dargo. Hope you guys get all the kinks worked out soon.
Thanks for keeping in touch with the community, Dargo. Hope you guys get all the kinks worked out soon.
December 10, 2013, 12:01:21 PM
anyone else have problems with withdrawing litecoin?
Totally, my LTC deposit didn't show up as it is supposed to. Kraken resolved the issue within a day. That was one week ago.
December 10, 2013, 11:27:19 AM
anyone else have problems with withdrawing litecoin?
December 10, 2013, 10:23:50 AM
What are the rate limits for api requests? Would be useful to add these to the help page.
The rate limit is 1 call every 5 seconds.
Is this for private calls only? Whats the limit for public calls? I feel kinda spammy to get the order book for few pairs :s
Dargo,
such information needs to be provided in api documentation.
do you have any kind of api newsletter? to be up to date with any kind of changes improvements (even the docs improvements). This would help too.
It's the limit for private calls. The limit for public calls is higher, but but I don't know what it is. There's no API newsletter. At the very least, the API documentation needs to be improved, and it's something we plan to do when we get a chance. But our resources are focused on other issues right now.
Experimentational result: Firing 3 requests per 30 milliseconds works, at 3 requests per 10 ms i get 503's. So my guestimate is around 100 requests/s.
Caveat: im not very adept at multithreaded programming which is necessary to get such a rate because of the round trip time.
December 10, 2013, 08:54:31 AM
Must I generate a new address each time I want to deposit a DC such as LTC or can I use the same address over and over again.
No, you can use the same address over an over again. But if you create more than 5 deposit addresses, one of them will be set to expire. So if you create more than 5, you have to be careful to make sure you don't send to an expiring address.
https://www.kraken.com/help/faq#account-btc-address-change
Quote
Also, why is it 6 confirms to verify a BTC deposit, but 12 for LTC? LTC confirming faster than BTC is one of the main differences between the two DC's.
This is my understanding of the reason for this: Faster confirmations also mean less proof of work, so we wanted more confirmations for LTC. LTC still takes about half the time for 12 confirmations than does BTC for 6.
Quote
Thanks, I really like the site navigation and all the displayed info.
Thanks!
Quote
You can't yet decide which of those addresses will expire but we're working on that.
That would be really useful (we would be able to keep some specific addresses permanently). When will that be available?Thanks
December 10, 2013, 08:46:28 AM
Must I generate a new address each time I want to deposit a DC such as LTC or can I use the same address over and over again.
No, you can use the same address over an over again. But if you create more than 5 deposit addresses, one of them will be set to expire. So if you create more than 5, you have to be careful to make sure you don't send to an expiring address.
https://www.kraken.com/help/faq#account-btc-address-change
Quote
Also, why is it 6 confirms to verify a BTC deposit, but 12 for LTC? LTC confirming faster than BTC is one of the main differences between the two DC's.
This is my understanding of the reason for this: Faster confirmations also mean less proof of work, so we wanted more confirmations for LTC. LTC still takes about half the time for 12 confirmations than does BTC for 6.
Quote
Thanks, I really like the site navigation and all the displayed info.
Thanks!
December 10, 2013, 08:33:12 AM
Are old deposit addresses still valid for depositing? Or only the last one that was generated?
December 10, 2013, 08:31:27 AM
What are the rate limits for api requests? Would be useful to add these to the help page.
The rate limit is 1 call every 5 seconds.
Is this for private calls only? Whats the limit for public calls? I feel kinda spammy to get the order book for few pairs :s
Dargo,
such information needs to be provided in api documentation.
do you have any kind of api newsletter? to be up to date with any kind of changes improvements (even the docs improvements). This would help too.
It's the limit for private calls. The limit for public calls is higher, but but I don't know what it is. There's no API newsletter. At the very least, the API documentation needs to be improved, and it's something we plan to do when we get a chance. But our resources are focused on other issues right now.
December 10, 2013, 08:26:19 AM
Must I generate a new address each time I want to deposit a DC such as LTC or can I use the same address over and over again.
Also, why is it 6 confirms to verify a BTC deposit, but 12 for LTC? LTC confirming faster than BTC is one of the main differences between the two DC's.
Thanks, I really like the site navigation and all the displayed info.
Also, why is it 6 confirms to verify a BTC deposit, but 12 for LTC? LTC confirming faster than BTC is one of the main differences between the two DC's.
Thanks, I really like the site navigation and all the displayed info.
December 10, 2013, 03:23:30 AM
has anyone in the u.s. been able to fund a kraken account yet?
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