Just to provide an impartial review of my experience:
New to kraken. Transferred money. Needed more verification which was my error. Contacted support. WOW!!! Fastest support ever. Really needs to be mentioned. I've never experienced such great customer support. Multiple emails all answered in less than an hour. Verified and money released extemely fast.
Yes, the website has been a bit slow and accessing it a few days ago was near impossible. But these things happen and yes it is something that has to be worked on. What I care about is customer support though and that my money is safe and that if I have any issue or a question I know it can be resolved fast. That's what matters most. What use is a website that works fast that if you have withdrawal issues or your money isn't safe or you can't get support to get verified etc.
I can see how some of you are annoyed with Kraken's shortcomings but in terms of customer support my experience has been very impressive. Try contacting Coinbase to resolve an issue and you'll wait a week for a useless copy/paste.
Topic: [ANN] KRAKEN.COM - Exchange with USD EUR GBP JPY CAD BTC LTC XRP NMC XDG STR ETH - page 83. (Read 628889 times)
November 09, 2017, 09:27:59 AM
November 09, 2017, 07:36:01 AM
well yes , yesterday my kraken account was compromised , hackers got access to my email address , but i hope i was fast enough to change the password.
yesterday kraken webiste was extremely slow , and many times i got timeout error , but i was able to change kraken account password , but by that time hackers was able to add two factor authentication so now even if i change the password unable to log in , to bypass two factor authentication i must write to support ,
hackers was in my kraken account about 15 mins, but as i said , website was extremely slow. i have not received any more emails (that bitcoin withdrawal address has been added ,or withdrawal initiated ) , the only think that im afraid of is API keys , is hackers was able to generate API keys what they can do with it ?? can they exchange 14k euros to bitcoin and withdraw ? (even then they must add new bitcoin address and confirm it trough email) this also needed via API control ? i have never used API in the past and and know very little about it.
yesterday kraken webiste was extremely slow , and many times i got timeout error , but i was able to change kraken account password , but by that time hackers was able to add two factor authentication so now even if i change the password unable to log in , to bypass two factor authentication i must write to support ,
hackers was in my kraken account about 15 mins, but as i said , website was extremely slow. i have not received any more emails (that bitcoin withdrawal address has been added ,or withdrawal initiated ) , the only think that im afraid of is API keys , is hackers was able to generate API keys what they can do with it ?? can they exchange 14k euros to bitcoin and withdraw ? (even then they must add new bitcoin address and confirm it trough email) this also needed via API control ? i have never used API in the past and and know very little about it.
your dumb for not having 2fa in the first place.
*You're
I love irony...
November 09, 2017, 06:27:51 AM
well yes , yesterday my kraken account was compromised , hackers got access to my email address , but i hope i was fast enough to change the password.
yesterday kraken webiste was extremely slow , and many times i got timeout error , but i was able to change kraken account password , but by that time hackers was able to add two factor authentication so now even if i change the password unable to log in , to bypass two factor authentication i must write to support ,
hackers was in my kraken account about 15 mins, but as i said , website was extremely slow. i have not received any more emails (that bitcoin withdrawal address has been added ,or withdrawal initiated ) , the only think that im afraid of is API keys , is hackers was able to generate API keys what they can do with it ?? can they exchange 14k euros to bitcoin and withdraw ? (even then they must add new bitcoin address and confirm it trough email) this also needed via API control ? i have never used API in the past and and know very little about it.
yesterday kraken webiste was extremely slow , and many times i got timeout error , but i was able to change kraken account password , but by that time hackers was able to add two factor authentication so now even if i change the password unable to log in , to bypass two factor authentication i must write to support ,
hackers was in my kraken account about 15 mins, but as i said , website was extremely slow. i have not received any more emails (that bitcoin withdrawal address has been added ,or withdrawal initiated ) , the only think that im afraid of is API keys , is hackers was able to generate API keys what they can do with it ?? can they exchange 14k euros to bitcoin and withdraw ? (even then they must add new bitcoin address and confirm it trough email) this also needed via API control ? i have never used API in the past and and know very little about it.
your dumb for not having 2fa in the first place.
blaming will not help now, i cannot return in the past. now i just asking for info about API..
November 09, 2017, 06:20:35 AM
well yes , yesterday my kraken account was compromised , hackers got access to my email address , but i hope i was fast enough to change the password.
yesterday kraken webiste was extremely slow , and many times i got timeout error , but i was able to change kraken account password , but by that time hackers was able to add two factor authentication so now even if i change the password unable to log in , to bypass two factor authentication i must write to support ,
hackers was in my kraken account about 15 mins, but as i said , website was extremely slow. i have not received any more emails (that bitcoin withdrawal address has been added ,or withdrawal initiated ) , the only think that im afraid of is API keys , is hackers was able to generate API keys what they can do with it ?? can they exchange 14k euros to bitcoin and withdraw ? (even then they must add new bitcoin address and confirm it trough email) this also needed via API control ? i have never used API in the past and and know very little about it.
yesterday kraken webiste was extremely slow , and many times i got timeout error , but i was able to change kraken account password , but by that time hackers was able to add two factor authentication so now even if i change the password unable to log in , to bypass two factor authentication i must write to support ,
hackers was in my kraken account about 15 mins, but as i said , website was extremely slow. i have not received any more emails (that bitcoin withdrawal address has been added ,or withdrawal initiated ) , the only think that im afraid of is API keys , is hackers was able to generate API keys what they can do with it ?? can they exchange 14k euros to bitcoin and withdraw ? (even then they must add new bitcoin address and confirm it trough email) this also needed via API control ? i have never used API in the past and and know very little about it.
your dumb for not having 2fa in the first place.
November 09, 2017, 06:09:16 AM
well yes , yesterday my kraken account was compromised , hackers got access to my email address , but i hope i was fast enough to change the password.
yesterday kraken webiste was extremely slow , and many times i got timeout error , but i was able to change kraken account password , but by that time hackers was able to add two factor authentication so now even if i change the password unable to log in , to bypass two factor authentication i must write to support ,
hackers was in my kraken account about 15 mins, but as i said , website was extremely slow. i have not received any more emails (that bitcoin withdrawal address has been added ,or withdrawal initiated ) , the only think that im afraid of is API keys , is hackers was able to generate API keys what they can do with it ?? can they exchange 14k euros to bitcoin and withdraw ? (even then they must add new bitcoin address and confirm it trough email) this also needed via API control ? i have never used API in the past and and know very little about it.
yesterday kraken webiste was extremely slow , and many times i got timeout error , but i was able to change kraken account password , but by that time hackers was able to add two factor authentication so now even if i change the password unable to log in , to bypass two factor authentication i must write to support ,
hackers was in my kraken account about 15 mins, but as i said , website was extremely slow. i have not received any more emails (that bitcoin withdrawal address has been added ,or withdrawal initiated ) , the only think that im afraid of is API keys , is hackers was able to generate API keys what they can do with it ?? can they exchange 14k euros to bitcoin and withdraw ? (even then they must add new bitcoin address and confirm it trough email) this also needed via API control ? i have never used API in the past and and know very little about it.
November 09, 2017, 03:43:36 AM
not going to make trades again, i'm waiting for the new trading engine after spending 30 minutes today to place a single order...
November 08, 2017, 06:44:15 PM
I got over $400,000 used in marin with a $9,000 profit. Yet I can't connect to the site to close my position...
Thank the lord I just closed it.
Me too after 12 hours!!!
Now try to Withdraw and I see the usual connection error, and sometimes a message that the withdrawals are disabled!!
In all these not even a tweet from KRAKEN, congratulations folks
In fairness, there is a tweet up about the situation which provides some detail on status:
https://twitter.com/krakensupport/status/928363914298920960
We do acknowledge the problems that have occurred and are occurring, and are committed to working to improve.
Thank you for contacting us.
November 08, 2017, 06:37:13 PM
Seems to be working fine again.
Or fine, as fine as you could expect with the current trading engine.
Or fine, as fine as you could expect with the current trading engine.
I've been able to cancel my order and withdraw in more than 12 hours!
I'm out of here folks!!
November 08, 2017, 04:38:56 PM
Seems to be working fine again.
Or fine, as fine as you could expect with the current trading engine.
Or fine, as fine as you could expect with the current trading engine.
November 08, 2017, 03:50:23 PM
Wow, all day long, I could not trade today. Literally all day long 504..
November 08, 2017, 03:32:11 PM
I got over $400,000 used in marin with a $9,000 profit. Yet I can't connect to the site to close my position...
Thank the lord I just closed it.
Me too after 12 hours!!!
Now try to Withdraw and I see the usual connection error, and sometimes a message that the withdrawals are disabled!!
In all these not even a tweet from KRAKEN, congratulations folks
Never have issues with withdrawing really. I am Tier 4 so i might not have the same limitations during peak time.
November 08, 2017, 03:27:24 PM
I got over $400,000 used in marin with a $9,000 profit. Yet I can't connect to the site to close my position...
Thank the lord I just closed it.
Me too after 12 hours!!!
Now try to Withdraw and I see the usual connection error, and sometimes a message that the withdrawals are disabled!!
In all these not even a tweet from KRAKEN, congratulations folks
November 08, 2017, 03:21:42 PM
I got over $400,000 used in marin with a $9,000 profit. Yet I can't connect to the site to close my position...
Thank the lord I just closed it.
November 08, 2017, 03:21:28 PM
kraken is down as always.
504 gateway timeout.
what a joke.
why the hell they dont solve this server problem.it has been months damn it.
So you stayed with them for months? We should all just leave. There are many other exchanges. 504 gateway timeout.
what a joke.
why the hell they dont solve this server problem.it has been months damn it.
November 08, 2017, 03:03:20 PM
kraken is down as always.
504 gateway timeout.
what a joke.
why the hell they dont solve this server problem.it has been months damn it.
504 gateway timeout.
what a joke.
why the hell they dont solve this server problem.it has been months damn it.
November 08, 2017, 03:00:47 PM
Kraken does not know how to manage an exchange. This hippy guy should get a haitcut first and then just make a perfect job.
November 08, 2017, 02:56:46 PM
I got over $400,000 used in marin with a $9,000 profit. Yet I can't connect to the site to close my position...
November 08, 2017, 02:07:52 PM
it is a really shame that such a big player can't solve the problems existing for almost several month if you google..
i've put my money into this exchange and now i am not able to buy any bitcoins and the price is getting higher and higher.
really annoying!!
i've put my money into this exchange and now i am not able to buy any bitcoins and the price is getting higher and higher.
really annoying!!
November 08, 2017, 01:55:47 PM
Using it since 2013, but what is enough is enough. Page don't load at all, error on error, the fuck is this shit. Are you running page on raspberry pi 3?
November 08, 2017, 01:52:36 PM
If the site is ipossible to be used I'm wondering these trades and numbers from where come from? 
API still works, sort of...
Jump to: