I just wanted to say I think you guys have a great service. Your website is great.
I don't think I should have to wait a full 24 hours before being paid though - that's one observation.
My second observation is that you should remove machines with low RPI scores. I really like to give people the benefit of the doubt when it comes to renting machines, because as the owner of over 35 machines I know they can be tempermental. But one person with several really large instances has been a point of frustration recently. On at least 3 occasions, I've paid for one of his machines and the never started mining. Only to be forced to sit there frustrated waiting for the machine to start with no response from the owner and then finally get my money back after 20 or 30 minutes. A user should be able to negate a rental within 10 minutes if the machine never starts. Machines/Machine owners like this only reflect poorly on your great service.
I am not going to mention the name of the owner of these machines here,. I'll open a support ticket and ask you remove his machines because in all seriousness, only one has ever started out of 8 attempts to work with this guy and finally when he did manage to get one machine running yesterday for a 12 hour rental it's been down nearly over 33% of the time. People with machines like this only reflect poorly on what I think it a great service and a great website.
I realize that you do publish an RPI score which should serve as a basic guide to the reliability of the machine, but i also thing that owners who are not willing to run their machines through your website to show how the machine is hashing should be placed into a second tier of rentals.
thanks
That 'GUY' supposedly has been banned before but keeps coming back. He only rents machines from 'somewhere' on an order basis and
never manages them. He is screwing with MRR rental prices also as he constantly keeps dropping the prices with his CRAPPY rentals messing with other's earnings.
And yes, if the RPI is below 90% I say don't waste your time renting. Sometimes there is bad luck from a renter who has no clue to to configure a rental and thus screwing up my RPI but it can be brought back up in a few rentals.
I've had mine hit 89% once last week due to a guy renting 2x in a row with bad pool and not listening to my recommendations or re-selling my rental to someone else with his proxy, which just doesn't work well, then claiming a refund because of his screw up.
Another time I've had someone using slush's pool with problems and even MRR thought it was my fault after I disputed the refund. TUrns out I was right after I tested it. Slush NEEDS a manually set difficulty for each worker for larger rentals. their vardiff starts at '8' and takes hours to get to the proper level.
