[ANN] Technobit HEX16B(Bitfury based) 16 chip board design - page 20.

gcube1305

full member

Activity: 155

Merit: 100

Quote from: bepster on December 18, 2013, 11:42:34 AM

Quote from: bepster on December 17, 2013, 05:10:52 PM

Martin,

Can i please have an update on my orders?

Order reference    Date
HCNCHNYQU    2013-11-10 <- was dispatched on 26th november but is cancelled by speedy. When i asked them why they told me to contact you but i have no replies from your website or emails.

GTCMXOVTR    2013-10-14 <- i didn't pay for postage but after you replied to my email and told me i could combine it with another order i placed another order and received only that one (2 nanofury)

in particular GTCMXOVTR was ready, than you were going to send it by ups as you forgot to add it to my other order. Than it went into "preparing" after i was told to send my courier there.

I am looking at arranging for the courier myself but i need to know if he is going to find the packages or not!

And sorry but i think i got trolled by one of your staff members, i emailed asking why GTCMXOVTR was being prepared if i was told that it was ready and the reply was "it's in preparation"

Why does it seem to me that the only people getting a reply are the ones using strong words?

It seems that the only thing that gets your attention is someone saying "scam" or "legal action".

I feel the same...

bepster

newbie

Activity: 24

Merit: 0

Quote from: bepster on December 17, 2013, 05:10:52 PM

Martin,

Can i please have an update on my orders?

Order reference    Date
HCNCHNYQU    2013-11-10 <- was dispatched on 26th november but is cancelled by speedy. When i asked them why they told me to contact you but i have no replies from your website or emails.

GTCMXOVTR    2013-10-14 <- i didn't pay for postage but after you replied to my email and told me i could combine it with another order i placed another order and received only that one (2 nanofury)

in particular GTCMXOVTR was ready, than you were going to send it by ups as you forgot to add it to my other order. Than it went into "preparing" after i was told to send my courier there.

I am looking at arranging for the courier myself but i need to know if he is going to find the packages or not!

And sorry but i think i got trolled by one of your staff members, i emailed asking why GTCMXOVTR was being prepared if i was told that it was ready and the reply was "it's in preparation"

Why does it seem to me that the only people getting a reply are the ones using strong words?

It seems that the only thing that gets your attention is someone saying "scam" or "legal action".

mhk

newbie

Activity: 7

Merit: 0

I see, finally I understand what happened to you.... obviously they already updated their site script, now I can modify my address to the correct country as well.

Come on, I am a newbie here, I said I try to place order with technobit, I didn't even have any order with them and definately have no issue with them, so there is no reason for me to "trolling" them. All I did is just trying to give feedback about their site problem which is geniune. See, without feedback they won't know they have a problem to fix, isn't it?

Zich

legendary

Activity: 1190

Merit: 1000

Quote from: iongchun on December 18, 2013, 03:35:12 AM

Quote from: mhk on December 18, 2013, 03:08:24 AM

Quote from: Zich on December 18, 2013, 12:12:15 AM

Quote from: mhk on December 17, 2013, 11:59:17 PM

Try to place order at technobit.eu but the signup form does not include my country in the countries list, it does not regconize my postal code format as well, which is just 5 digits number.

I wish they could update their order form to include "Malaysia" in the countries list and accept 47820 as valid postal code.

Are you trolling here? Angry

What's wrong? Is it offensive to place order with technobit from Malaysia?

I think it means they begin to check postal code on their website,
because it seems its correctness is critical for their shipping system.
But in my point of view, with the current buggy data source they should not check it.

Ok, i just make new account on technobit for this & i can add malaysia & 47820 (petaling jaya, selangor) postal code. Then taiwan as well.

iongchun

member

Activity: 75

Merit: 10

Quote from: mhk on December 18, 2013, 03:08:24 AM

Quote from: Zich on December 18, 2013, 12:12:15 AM

Quote from: mhk on December 17, 2013, 11:59:17 PM

Try to place order at technobit.eu but the signup form does not include my country in the countries list, it does not regconize my postal code format as well, which is just 5 digits number.

I wish they could update their order form to include "Malaysia" in the countries list and accept 47820 as valid postal code.

Are you trolling here? Angry

What's wrong? Is it offensive to place order with technobit from Malaysia?

I think it means they begin to check postal code on their website,
because it seems its correctness is critical for their shipping system.
But in my point of view, with the current buggy data source they should not check it.

mhk

newbie

Activity: 7

Merit: 0

Quote from: Zich on December 18, 2013, 12:12:15 AM

Quote from: mhk on December 17, 2013, 11:59:17 PM

Try to place order at technobit.eu but the signup form does not include my country in the countries list, it does not regconize my postal code format as well, which is just 5 digits number.

I wish they could update their order form to include "Malaysia" in the countries list and accept 47820 as valid postal code.

Are you trolling here? Angry

What's wrong? Is it offensive to place order with technobit from Malaysia?

iongchun

member

Activity: 75

Merit: 10

Quote from: Zich on December 18, 2013, 12:12:15 AM

Quote from: mhk on December 17, 2013, 11:59:17 PM

Try to place order at technobit.eu but the signup form does not include my country in the countries list, it does not regconize my postal code format as well, which is just 5 digits number.

I wish they could update their order form to include "Malaysia" in the countries list and accept 47820 as valid postal code.

Are you trolling here? Angry

Actually TechnoBit said my postal code is also invalid (Taiwan).
Their shipping system consider 3-digit is valid, 5-digit is invalid, but both are used in my country.
~~Only after the correction~~ This is what happened when my september order was shipped yesterday.

Edit: invalid postal code might not be the reason why my order is not shipped.

Zich

legendary

Activity: 1190

Merit: 1000

Quote from: mhk on December 17, 2013, 11:59:17 PM

Try to place order at technobit.eu but the signup form does not include my country in the countries list, it does not regconize my postal code format as well, which is just 5 digits number.

I wish they could update their order form to include "Malaysia" in the countries list and accept 47820 as valid postal code.

Are you trolling here? Angry

mhk

newbie

Activity: 7

Merit: 0

Try to place order at technobit.eu but the signup form does not include my country in the countries list, it does not regconize my postal code format as well, which is just 5 digits number.

I wish they could update their order form to include "Malaysia" in the countries list and accept 47820 as valid postal code.

Sixem

newbie

Activity: 26

Merit: 0

Mr. Martin

Just a 1 question...
You have set a deadline (made by yourself) end of december for december shipping orders.

In your last post you say you have some failures , delays & rose to fast.

Do you think you will make it for both boards hex16a2 & hex16b to have them shipping out before 01-01-2014 ?

No meaning of any disrespect or bashing or trolling, just some costumers who want to know if we can expect any more delays

Thank you

bepster

newbie

Activity: 24

Merit: 0

Martin,

Can i please have an update on my orders?

Order reference    Date
HCNCHNYQU    2013-11-10 <- was dispatched on 26th november but is cancelled by speedy. When i asked them why they told me to contact you but i have no replies from your website or emails.

GTCMXOVTR    2013-10-14 <- i didn't pay for postage but after you replied to my email and told me i could combine it with another order i placed another order and received only that one (2 nanofury)

in particular GTCMXOVTR was ready, than you were going to send it by ups as you forgot to add it to my other order. Than it went into "preparing" after i was told to send my courier there.

I am looking at arranging for the courier myself but i need to know if he is going to find the packages or not!

And sorry but i think i got trolled by one of your staff members, i emailed asking why GTCMXOVTR was being prepared if i was told that it was ready and the reply was "it's in preparation"

marto74

hero member

Activity: 728

Merit: 500

Quote from: Xian01 on December 17, 2013, 03:54:45 PM

Quote from: marto74 on December 17, 2013, 11:41:37 AM

After your post here I do not want to ship to you and I'm ready to send your money back .
So, please, please give me your order ref.

Where have I seen this type of behavior before...

Glad I didn't order any of these, and even more glad that Marto never responded to a PM of mine inquiring about these.

It's sickening how the Bitcoin mining hardware scene corrupts so absolutely.

I think you did not understand
He is just trolling here .
If his order is late and he do not want to wait for me anymore, then I'll refund him .
I honestly do not have time to answer question and I'm sorry but you have to understand , that we are small business of 2-3 people that rose too fast.
We switched from just making assembly of small batch K16 to designing our own board , then another , then production under licence.
We switched from sourcing 300+ sets of components to 1000+ and we have some failures and delays.
But we are not going to scam anybody.
I understand everybody's anger and eagerness to get his miner board faster, but We are doing our best and obviously it is not enough.
And as far We did not met somebody's expectation we are ready to refund immediately, except the cases when there is danger for stolen account .
UBAUBA do not want refund or do not have an order with us.
So why so hard word, how is this helping us and the other customers.
If he believes he got scammed let us do a refund, that's all.

Best Martin

Xian01

legendary

Activity: 1652

Merit: 1067

Christian Antkow

Quote from: marto74 on December 17, 2013, 11:41:37 AM

After your post here I do not want to ship to you and I'm ready to send your money back .
So, please, please give me your order ref.

Where have I seen this type of behavior before...

Glad I didn't order any of these, and even more glad that Marto never responded to a PM of mine inquiring about these.

It's sickening how the Bitcoin mining hardware scene corrupts so absolutely.

cbrboot

newbie

Activity: 17

Merit: 0

Quote from: joeventura on December 16, 2013, 09:56:48 PM

Quote from: cbrboot on December 13, 2013, 04:45:46 PM

Why are you people bashing technobit?
Even my second order went perfect, maby a bit late but then again it's better than pre-order!
In total i have ordered more than 10 miners, in the end the only thing that counts is that it works.

So keep in mind, this is still better than pre-order. And for all the other people who are not sure what they are ordering, just ask it before you buy... seems a logic thing to do right?

Not everyone is as lucky as you!

It's a bit weird... then i'm lucky 2 times and a friend of mine is also lucky 2 times, other 3 friends are each lucky 1 time.
I'm starting to think some people are not understanding how to order something.

You check once, check twice, if not clear then contact the supplyer, doublecheck again. No more issue's? Order and pay. Simple as that....
Be extra carefull if it's not clear, and yes technobit is sometimes unclear but that's why you have to check!

marto74

hero member

Activity: 728

Merit: 500

Quote from: ubauba on December 17, 2013, 11:08:59 AM

Lol marto I want the items that was promised when I agreed to send my money. End of story.

Pull it together and send the orders out!

Why instead of simply say "i will refund" don't you say what the problems are?

Also are you going to send compensation for the time wasted waiting?

So you say I stolen your money.
Please give me your order ref and you'll get them back.
After your post here I do not want to ship to you and I'm ready to send your money back .
So, please, please give me your order ref.

Best Martin

ubauba

newbie

Activity: 20

Merit: 0

Lol marto I want the items that was promised when I agreed to send my money. End of story.

Pull it together and send the orders out!

Why instead of simply say "i will refund" don't you say what the problems are?

Also are you going to send compensation for the time wasted waiting?

gcube1305

full member

Activity: 155

Merit: 100

This is why people are upset...
Martin talks about january or february delivery, but as for me, i'm still waiting for an OCTOBER delivery, and i have no news and no answer from technobit.
I'm not saying technobit is a scammer, but i'm saying that technobit treat their customers like shit. I know they are busy and a tons of work, but it is not an excuse, they HAVE TO inform their customers about orders and delivery time.
I can understand that there is delay and production difficulties and delivery difficulties and .... But in this situation, customer information is an obligation.

Quote from: marto74 on December 17, 2013, 10:24:21 AM

Quote from: Gator-hex on December 17, 2013, 10:19:38 AM

Quote from: ubauba on December 17, 2013, 10:06:21 AM

And another week goes by without knowing when we will see our orders

They added another 300 Hex16B units for Jan delivery, that's 500 Jan units so far, on top of the 400 already for December.

He's up to about half a million euros in Hex16B's alone by now. Not counting the Avalon based miners.

I saw they were sending units to AMT, who repackage them in a PC box, I hope they are not getting priority over ordinary people.

I've only received 1/6 of my December batch 1 delivery. 5 stuck without postage now because they didn't combine the order.

Martin how can I get these delivered please say. I'm happy to pay extra postage to get them out of shipping jail!

So
How you calculated this?
December units are about 250 all, par of them shipped
Now there is February delivery
The january one was 180 ( 1 real)
The Assembly service is more .
But the full units are limited by chips supply.

Best Martin

Gator-hex

hero member

Activity: 490

Merit: 500

Quote from: marto74 on December 17, 2013, 10:24:21 AM

Quote from: Gator-hex on December 17, 2013, 10:19:38 AM

Quote from: ubauba on December 17, 2013, 10:06:21 AM

And another week goes by without knowing when we will see our orders

They added another 300 Hex16B units for Jan delivery, that's 500 Jan units so far, on top of the 400 already for December.

He's up to about half a million euros in Hex16B's alone by now. Not counting the Avalon based miners.

I saw they were sending units to AMT, who repackage them in a PC box, I hope they are not getting priority over ordinary people.

I've only received 1/6 of my December batch 1 delivery. 5 stuck without postage now because they didn't combine the order.

Martin how can I get these delivered please say. I'm happy to pay extra postage to get them out of shipping jail!

So
How you calculated this?
December units are about 250 all, par of them shipped
Now there is February delivery
The january one was 180 ( 1 real)
The Assembly service is more .
But the full units are limited by chips supply.

Best Martin

Apologies if my math a little out, but you're gonna be a rich man Martin, all the same! Cheesy

Can you please advise on the best way I can pay to get the rest of my December batch 1 order shipped.
I tried contact us, and the order notes, and mentioning it here, nothing.
If there is a chip shortage you should have said in your new letter, we would understand, but last email I saw said all December orders would be shipped, and I'm left wondering if 5/6 of my order never shipped out because it needs more shipping fees.
The 1 Hex16B that shipped works great, really happy with it, Thanks.

marto74

hero member

Activity: 728

Merit: 500

Quote from: Gator-hex on December 17, 2013, 10:19:38 AM

Quote from: ubauba on December 17, 2013, 10:06:21 AM

And another week goes by without knowing when we will see our orders

They added another 300 Hex16B units for Jan delivery, that's 500 Jan units so far, on top of the 400 already for December.

He's up to about half a million euros in Hex16B's alone by now. Not counting the Avalon based miners.

I saw they were sending units to AMT, who repackage them in a PC box, I hope they are not getting priority over ordinary people.

I've only received 1/6 of my December batch 1 delivery. 5 stuck without postage now because they didn't combine the order.

Martin how can I get these delivered please say. I'm happy to pay extra postage to get them out of shipping jail!

So
How you calculated this?
December units are about 250 all, par of them shipped
Now there is February delivery
The january one was 180 ( 1 real)
The Assembly service is more .
But the full units are limited by chips supply.

Best Martin

marto74

hero member

Activity: 728

Merit: 500

Quote from: ubauba on December 17, 2013, 10:06:21 AM

And another week goes by without knowing when we will see our orders

Again ,please give me your order ref in order to get refund, please

Topic: [ANN] Technobit HEX16B(Bitfury based) 16 chip board design - page 20. (Read 56539 times)