From today there is one member of the team dedicated to go trough customer support, hope it'll make things better.
In the product page it is written the shipment month.
@ the moment we are selling January shipment.
You can order 10 or 20.
We are not answering if you ask us for earlier delivery as far we have already late orders to finish.
All December orders will be shipped until end of December.
All orders are accepted only trough website.
We ship orders with transport cost paid.
If you ordered with packing only option you'll get an e-mail when your order is ready with address for pick up.
We ship first the orders that have paid transport.
Sending us more and more e-mails as kind for exact delivery date is only filling our inbox
Best Martin
Who is this member in Customer Support and how do we contact them?
Why are you persisting promoting January orders when you have not even shipped October and November orders?
You talk of shipping December orders - AGAIN WHAT ABOUT OCTOBER & NOVEMBER ORDERS?
Several questions - so where are the answers...
Melb