Now, I hope someone can give me some advice.
I have transferred some XMG on two occasions from my Coin Magi Wallet to Crytopia. On the 7th Jan and again on the 15 Feb. I’m still waiting for the XMG to show up in my Crytopia wallet. I can see the confirmation status in my Coin Magi Wallet is all good. I have checked the address I’m sending to and it is correct.
I’m running Coin Magi wallet ver1.4.5.3 which I believe is the latest version. (I have transferred XMG from Crytopia back to me Coin Magi Wallet about 2 weeks ago and that was fine).
I have logged a couple of support tickets with Crytopia but no response yet.
What to do next?
I'm experiencing the same problem today - I'll keep you updated if it works for me...
At last… after almost 2 months I got a reply from Cryptopia support on my query. They looked at the transactions on the block explorer and can see an issue. They will investigate further. Hopefully this will be resolved soon.