Hi, we are in the same boat. 1 of my s5 blade dead in a month and promised to give shipping label to ship back. But its already 3 weeks since the promised and I never heard back from them again. I send couple email but no reply at all. BITMAIN if you read this please prosess our RMA. I Have been loyal customer since antminer S1. Thank You
I had another one fail a few weeks ago and Bitmain Support was much more responsive then. I don't mind paying the shipping to Denver, just don't want to ship it back without an RMA number or confirmation that they will send me a replacement.
I heard back from BitmainWarranty and just shipped my faulty S5 back to Colorado. Hopefully they can turn it around as fast as last time..