At the risk of making the proverbial
storm in a teacup, bitmain, why do you offer shipping options that you do not effect?
I placed an order for an S5 and selected shipping via EMS, however, my shipping confirmation came through this morning and it is being shipped by UPS.
Just to put this in the public domain, I sent an email to
[email protected] and the explanation given was that UPS is faster than EMS, and therefore they opted (without checking with me) to use the
faster courier.
The reason I chose EMS over UPS is because the latter charge inexplicably large amounts for processing my import duties, do not offer online payment of duties + charges, unlike DHL are are slower & do not provide TXT status updates and provide a very wide delivery window (e.g delivery before end of day which means I have to stay put till they arrive). I did not mention that the last time I used UPS to ship from bitmain they turned up on the day and demanded cash (or a cheque ... honestly, who still has those?) before handing over my S3. I chose EMS knowing they can be slower, but decided to take my chances. On the day I ordered, EMS was probably cheaper than UPS by
BTC 0.001, so that was not a deciding factor. For all intents and purposes, I could have chosen another sticker courier, aka Fedex which was a tad dearer to a negligible extent, but I chose EMS.
Now, when they turn up and they still charge these ridiculous fees, I shall not sign for the package, so it will have to be returned to bitmain, and you can then ship it via EMS at your cost. Pretty frustrating that you offer a shipping method that you do not want to fulfill.