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Topic: Bitcoin debit card - page 18. (Read 293836 times)

hero member
Activity: 938
Merit: 500
January 28, 2017, 12:47:11 PM
E=coin/Wirex really need to get this loading/tranfer issue sorted out properly and for good. It totally defeats the purpose of a card if you cant be sure things are going to work as they should when you need to use it!!

I checked my email just now, they assigned me a representative 6 hours ago to the ticket I made. Guess what? My 0.17 btc still Pending  Roll Eyes

can I have your support ticket number and/or registered e-mail, please?
hero member
Activity: 938
Merit: 500
January 28, 2017, 12:45:47 PM
Cannot get money of my card please check. Have made a support email, 48483

please, reply to support answering the latest e-mail from them with the clarification question
newbie
Activity: 32
Merit: 0
January 27, 2017, 03:50:39 PM
E=coin/Wirex really need to get this loading/tranfer issue sorted out properly and for good. It totally defeats the purpose of a card if you cant be sure things are going to work as they should when you need to use it!!

I checked my email just now, they assigned me a representative 6 hours ago to the ticket I made. Guess what? My 0.17 btc still Pending  Roll Eyes
legendary
Activity: 2086
Merit: 1001
January 27, 2017, 01:34:37 PM
E=coin/Wirex really need to get this loading/tranfer issue sorted out properly and for good. It totally defeats the purpose of a card if you cant be sure things are going to work as they should when you need to use it!!
newbie
Activity: 32
Merit: 0
January 27, 2017, 10:09:05 AM
load stuck pending again, pls fix # 1699458 @[email protected]
still stuck!!!!

Same. No response from Ecoin(wirex) support on email either.
legendary
Activity: 2086
Merit: 1001
January 27, 2017, 09:00:55 AM
load stuck pending again, pls fix # 1699458 @[email protected]
still stuck!!!!
newbie
Activity: 32
Merit: 0
January 26, 2017, 03:29:55 PM
Need fixing # 1701103 @gosha stuck on pending... I really hope you fix these pending transactions and "Not enough funds" errors someday
sr. member
Activity: 854
Merit: 398
January 26, 2017, 03:03:14 PM
Hi, as I understood you are changing your website on https://wirexapp.com. What is recommended to register on the old site or new? If I'm interested in virtual unverified card - can I receive funds on my card from the 3rd party (other wallet from other person who wants to transfer money on this card) without problem and without verification? I couldn't find information about this. Also if the transfer is in rubles the card will exchange it on internal  rate or it is preferred to send money in the same currency as the card? Thanks
legendary
Activity: 2086
Merit: 1001
January 26, 2017, 02:52:21 PM
load stuck pending again, pls fix # 1699458 @[email protected]
full member
Activity: 294
Merit: 101
January 26, 2017, 02:02:40 PM
E-coin having issues transferring BTC again @gosha  Huh

You will be lucky if you dont face problem!
newbie
Activity: 32
Merit: 0
January 26, 2017, 01:50:16 PM
E-coin having issues transferring BTC again @gosha  Huh
hero member
Activity: 938
Merit: 500
January 26, 2017, 12:48:19 PM
ATM Transaction Domestic   $ 2,50       € 2,25       £ 1,75
ATM Transaction International   $ 3,50       € 2,75       £ 2,25

I know this only applies to physical cards. What is considered domestic and what international atm transacation?

Domestic = same currency as the card
International = different currency than card's

So if you are withdrawing money on an international atm you pay higher fee + conversion fee 3%?

yes. So, it is not optimal to withdraw small amounts in a foreign currency. These are the bank's and MasterCards's charges - nothing we can do about it unfortunately..
hero member
Activity: 938
Merit: 500
January 26, 2017, 12:45:08 PM
ATM Transaction Domestic   $ 2,50       € 2,25       £ 1,75
ATM Transaction International   $ 3,50       € 2,75       £ 2,25

I know this only applies to physical cards. What is considered domestic and what international atm transacation?

Domestic = same currency as the card
International = different currency than card's

exactly so. It's not about the ATM's country but about the ATM's currency
hero member
Activity: 938
Merit: 500
January 26, 2017, 12:44:04 PM
Can't generate a bitcoin address, can I use an old address that I generated last night @gosha?
Should card loading work as usual ?

Edit: card loading stuck again, this always happens to me when i need it the most Sad
please have a look at ticket id 47707, operation timed out again...

Edit2: card loading went through, so that part is fixed
but i still have a pending deposit which should be confirmed tx id: 1696543 if you could look into that

Edit3: All has been fixed in the end, support replied decently fast. Thanks


thank you for the confirmation.

If ever you can't generate an address, you can use an earlier generated one
sr. member
Activity: 363
Merit: 250
BTC will change the world
January 26, 2017, 12:40:34 PM
That is correct. These are standard fees which are taken by the card provider (and visa/mastercard).

Best approach is to have a card in the currency you're willing to use most. That way, you could avoid most of the fees.
If you're travelling a lot, you might choose to have 2 or 3 plastic cards, each of them in a different currency.
newbie
Activity: 32
Merit: 0
January 26, 2017, 12:15:35 PM
ATM Transaction Domestic   $ 2,50       € 2,25       £ 1,75
ATM Transaction International   $ 3,50       € 2,75       £ 2,25

I know this only applies to physical cards. What is considered domestic and what international atm transacation?

Domestic = same currency as the card
International = different currency than card's

So if you are withdrawing money on an international atm you pay higher fee + conversion fee 3%?
sr. member
Activity: 363
Merit: 250
BTC will change the world
January 26, 2017, 06:38:21 AM
ATM Transaction Domestic   $ 2,50       € 2,25       £ 1,75
ATM Transaction International   $ 3,50       € 2,75       £ 2,25

I know this only applies to physical cards. What is considered domestic and what international atm transacation?

Domestic = same currency as the card
International = different currency than card's
newbie
Activity: 1
Merit: 0
January 26, 2017, 06:01:43 AM
Cannot get money of my card please check. Have made a support email, 48483
newbie
Activity: 1
Merit: 0
January 26, 2017, 05:14:55 AM
Hello, please can you check this ticket number: 48462
Thanks
newbie
Activity: 32
Merit: 0
January 25, 2017, 03:59:05 PM
People usually only share negative experiences here so I want to share a positive one. My account was already verified before. Yesterday I deposited bitcoin, ordered a new virtual card, loaded the card and paid online with it. Whole process went smooth and took only 15 minutes(mostly waiting on blockchain confirmation).

I do have one question though. In the fees section you have this:

ATM Transaction Domestic   $ 2,50       € 2,25       £ 1,75
ATM Transaction International   $ 3,50       € 2,75       £ 2,25

I know this only applies to physical cards. What is considered domestic and what international atm transacation?
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