Bitcoin debit card - page 19. | Bitcointalksearch.org

lex.l1

newbie

Activity: 52

Merit: 0

Can't generate a bitcoin address, can I use an old address that I generated last night @gosha?
Should card loading work as usual ?

Edit: card loading stuck again, this always happens to me when i need it the most Sad

please have a look at ticket id 47707, operation timed out again...

Edit2: card loading went through, so that part is fixed
but i still have a pending deposit which should be confirmed tx id: 1696543 if you could look into that

Edit3: All has been fixed in the end, support replied decently fast. Thanks

gosha@e-coin

hero member

Activity: 938

Merit: 500

Quote from: Zebedee23 on January 22, 2017, 04:51:22 PM

Card load is pending , # 1686439 , please load!!!! email is [email protected]

edit: fixed

indeed, fixed, thank you for confirming

gosha@e-coin

hero member

Activity: 938

Merit: 500

Quote from: jlhen on January 21, 2017, 12:55:22 PM

Hi,
Another buy order is still pending even though the amount has been deducted from my card, can you check it? And there are some additional bitcoins in my account, most likely a duplicated buy order. email: [email protected]
Thanks

will be resolved today.
please, send requests to [email protected], when you have issues, this forum is not the #1 channel for that kind of things

gosha@e-coin

hero member

Activity: 938

Merit: 500

Quote from: Balle1912 on January 21, 2017, 05:28:41 AM

Problems transferring btc out today, always on the weekends Sad

should not be the case. What's your registered e-mail / support ticket number?

morantis

hero member

Activity: 868

Merit: 503

Quote from: ptiper21 on January 23, 2017, 01:13:36 AM

Trolling... because this is what they say about these issues...

Quote from: alani123 on January 21, 2017, 10:40:46 PM

Quote from: ptiper21 on January 21, 2017, 06:32:27 PM

Quote from: Balle1912 on January 21, 2017, 05:28:41 AM

Problems transferring btc out today, always on the weekends Sad

Simply don't use them in the hours that banks are closed!

What do bank holidays have to do with transfering bitcoins out of an account? Delaying such withdrawals is unacceptable for a bitcoin service. Unless of course you're just trolling.

sounds like someone is simply pissed and pissy because the site didn't jump when they said jump, i don't use that site, but i would expect that a financial transfer may have a restriction on the time and would not argue with the site that I am sure you completely read the terms and conditions of prior to signing up, as is the legal requirement.

ptiper21

full member

Activity: 294

Merit: 101

Trolling... because this is what they say about these issues...

Quote from: alani123 on January 21, 2017, 10:40:46 PM

Quote from: ptiper21 on January 21, 2017, 06:32:27 PM

Quote from: Balle1912 on January 21, 2017, 05:28:41 AM

Problems transferring btc out today, always on the weekends Sad

Simply don't use them in the hours that banks are closed!

What do bank holidays have to do with transfering bitcoins out of an account? Delaying such withdrawals is unacceptable for a bitcoin service. Unless of course you're just trolling.

Zebedee23

legendary

Activity: 2086

Merit: 1001

Card load is pending , # 1686439 , please load!!!! email is [email protected]

edit: fixed

alani123

legendary

Activity: 2422

Merit: 1451

Leading Crypto Sports Betting & Casino Platform

Quote from: ptiper21 on January 21, 2017, 06:32:27 PM

Quote from: Balle1912 on January 21, 2017, 05:28:41 AM

Problems transferring btc out today, always on the weekends Sad

Simply don't use them in the hours that banks are closed!

What do bank holidays have to do with transfering bitcoins out of an account? Delaying such withdrawals is unacceptable for a bitcoin service. Unless of course you're just trolling.

ptiper21

full member

Activity: 294

Merit: 101

Quote from: Balle1912 on January 21, 2017, 05:28:41 AM

Problems transferring btc out today, always on the weekends Sad

Simply don't use them in the hours that banks are closed!

jlhen

newbie

Activity: 6

Merit: 0

Hi,
Another buy order is still pending even though the amount has been deducted from my card, can you check it? And there are some additional bitcoins in my account, most likely a duplicated buy order. email: [email protected]
Thanks

Balle1912

member

Activity: 108

Merit: 10

Problems transferring btc out today, always on the weekends Sad

Balle1912

member

Activity: 108

Merit: 10

Quote from: gosha@e-coin on January 20, 2017, 10:54:02 AM

Quote from: Balle1912 on January 20, 2017, 09:58:10 AM

Asking for a friend, what is the current wait to get documents verified?

it has improved a lot over the last couple of months. Delays are still possible when the bank is overloaded by applications, but normally 3 working days should be sufficient.
If it is taking longer, please, have your friend contact support and we will chase the bank

Thanks, he got verified within one day!

gosha@e-coin

hero member

Activity: 938

Merit: 500

Quote from: Balle1912 on January 20, 2017, 09:58:10 AM

Asking for a friend, what is the current wait to get documents verified?

it has improved a lot over the last couple of months. Delays are still possible when the bank is overloaded by applications, but normally 3 working days should be sufficient.
If it is taking longer, please, have your friend contact support and we will chase the bank

Balle1912

member

Activity: 108

Merit: 10

Asking for a friend, what is the current wait to get documents verified?

PlotTwisted

newbie

Activity: 23

Merit: 0

Quote from: gosha@e-coin on January 17, 2017, 10:37:34 AM

Quote from: PlotTwisted on January 17, 2017, 06:57:21 AM

Quote from: Wirex on January 16, 2017, 11:49:32 AM

Quote from: Zebedee23 on January 15, 2017, 08:15:45 PM

Quote from: lex.l1 on January 15, 2017, 05:45:40 PM

00:44 my time on a sunday night ( monday morning technically ) and wirex support REPLIED to my problem in my ticket and sorted out things. "wow" would be an understatement ... thanks guys.

wow you are lucky , i have opened 2 support tickets over last 5 days, had card load and transfer fail and almost 0.3 BTCs vanish from my balance and havnt had a peep in reply!!!! Id like to keep using my card daily but 2 scared te send anything else as it will prob go 2!!! Is anyone else able to load and transfer ok??

I'm sorry for the inconvenience. Please send us your support ticket number and I will track the issue with support

what is happening guys 20 days almost and no reply/ no customer service, my bitcoin stuck in your account, please resolve this fast, no point of me paying 50 usd for a fast dhl debit card and not getting it in 20 days, still waiting for debit card from dhl for 20 days, needs to be resolved fast.

hi mate,

cannot find any support tickets from the e-mail you had sent in PM. are you sure it is correct? did you send the message(s) to support from your registered e-mail? do you have the ticket number(s)?

Came to update, i have received the DHL tracking number on my mobile number, i should get the debit card in 2 days, gosha solved the issue smoothly :-)

bkm11

newbie

Activity: 2

Merit: 0

Quote from: gosha@e-coin on January 20, 2017, 05:17:58 AM

Quote from: bkm11 on January 19, 2017, 02:52:40 PM

Hello gosha,

Please could you check my ticket 44042, no single word from support ? It's a "withdraw failed" error.

Thanks in advance !

sorted. sorry about the delay

Problem solved !
Many thanks to you and Michael from support !

Regards !

gosha@e-coin

hero member

Activity: 938

Merit: 500

Quote from: bkm11 on January 19, 2017, 02:52:40 PM

Hello gosha,

Please could you check my ticket 44042, no single word from support ? It's a "withdraw failed" error.

Thanks in advance !

sorted. sorry about the delay

bkm11

newbie

Activity: 2

Merit: 0

Hello gosha,

Please could you check my ticket 44042, no single word from support ? It's a "withdraw failed" error.

Thanks in advance !

Balle1912

member

Activity: 108

Merit: 10

Service working well for me today!

gosha@e-coin

hero member

Activity: 938

Merit: 500

Quote from: jlhen on January 18, 2017, 09:18:12 PM

Transfer Failed. One transfer (#1671481) from yesterday is still pending and I think that's the cause. Please, fix it.

Update: Transfers problems are solved.

all resolved? can you confirm, pls?

Topic: Bitcoin debit card - page 19. (Read 293899 times)