Topic: BITGILD.com - Bitcoin to Gold || LIVE CHARTS - BITCOIN TO GOLD || (Read 32515 times)
October 20, 2024, 02:44:56 AM
Paid for an order, never arrived, they don't answer questions...
May 22, 2023, 05:12:02 AM
I received the gold bar as expected, it was about two weeks to Sweden. A perfectly genuine bar, with the correct enclosure and branding as described in the ad. 100 gram "Green" gold from the Valcambi refinery.
The waiting was, as always when I shop with bitcoin in these amounts, somewhat nerve-wrecking, but I'm happy that I did find this shop and that they were the real deal
The waiting was, as always when I shop with bitcoin in these amounts, somewhat nerve-wrecking, but I'm happy that I did find this shop and that they were the real deal
April 06, 2023, 01:33:02 AM
Great tread.
Happy to discover that I could buy gold for BTC in Europe, and encouraged my googling to find that it was free from import fees to Sweden.
Much looking forward to adding a bar to my savings.
Happy to discover that I could buy gold for BTC in Europe, and encouraged my googling to find that it was free from import fees to Sweden.
Much looking forward to adding a bar to my savings.
October 09, 2022, 04:08:15 AM
The domain name is registered with Namecheap, and despite using Cloudflare I believe they host the website as well.
It may be worth reporting the domain name to their department. I already did this a long time ago, and their team didn't take long to react
https://www.namecheap.com/support/knowledgebase/article.aspx/9196/5/how-and-where-can-i-file-abuse-complaints/
it may be more brutal than google
I see you have french coins these days 😍
Thanks for the info. Namecheap was indeed able to shut it down. However, another copycat out there again bltgild.com. Be careful, they are still operating, but will likely go down fast as well.
September 27, 2022, 04:00:33 PM
The domain name is registered with Namecheap, and despite using Cloudflare I believe they host the website as well.
It may be worth reporting the domain name to their department. I already did this a long time ago, and their team didn't take long to react
https://www.namecheap.com/support/knowledgebase/article.aspx/9196/5/how-and-where-can-i-file-abuse-complaints/
it may be more brutal than google
I see you have french coins these days 😍
September 27, 2022, 10:34:28 AM
Important info about a scam website
There is a scam website bitgilt.com (with a T instead of a D) that is copy cat of bitgild.com. Please be very careful and don't order there.
They are currently serviced by nowpayments. We have been in contact with nowpayments and asked them to shut them off immediately. However, it will only be a matter of time before they use a different payment system.
We will try to find out how we can ask google to de-list them from the search engine as soon as possible.
Stay safe!
There is a scam website bitgilt.com (with a T instead of a D) that is copy cat of bitgild.com. Please be very careful and don't order there.
They are currently serviced by nowpayments. We have been in contact with nowpayments and asked them to shut them off immediately. However, it will only be a matter of time before they use a different payment system.
We will try to find out how we can ask google to de-list them from the search engine as soon as possible.
Stay safe!
September 01, 2022, 11:31:17 AM
I placed an order on 13th of August, got an order confirmation on e-mail. Since a week ago I have e-mailed to ask when it will be shipped as well as put the same question in the contact form on the website. No answers at all. What are you guys doing?
Update on september 4th: Just got a reply. They had received a bad batch of the coins I ordered, so there is a delay.
Update on september 15th: Got my coins. Seems legit, well packed. I will certainly buy again on bitgild.
Update on september 4th: Just got a reply. They had received a bad batch of the coins I ordered, so there is a delay.
Update on september 15th: Got my coins. Seems legit, well packed. I will certainly buy again on bitgild.
August 08, 2022, 09:07:51 AM
HI,
Apologies for being absent on this forum. By now, all orders above have been shipped, but we wish we could have spotted this replies earlier.
If anybody comes across this forum and wants to be vocal about their order not being processed, please do so. But if you want to be helped faster, please also send us an email at support[at]bitgild.com
@admins of this forum.
The notification system on this forum should definitely be looked at. We are subscribed for notifications, it works for a few weeks, and then all of sudden we are cut off, and don't receive any new notifications, even though we are still subscribed. This is already the 3rd time this has happend. Any suggestions on how to overcome this are highly appreciated.
Apologies for being absent on this forum. By now, all orders above have been shipped, but we wish we could have spotted this replies earlier.
If anybody comes across this forum and wants to be vocal about their order not being processed, please do so. But if you want to be helped faster, please also send us an email at support[at]bitgild.com
@admins of this forum.
The notification system on this forum should definitely be looked at. We are subscribed for notifications, it works for a few weeks, and then all of sudden we are cut off, and don't receive any new notifications, even though we are still subscribed. This is already the 3rd time this has happend. Any suggestions on how to overcome this are highly appreciated.
February 10, 2022, 09:46:11 AM
@Bitgild.com
Hello,
If I place an order during the week, do you think I will be able to receive the item before the end of the month?
Just to be sure, otherwise, I will have to use another postal address.
I see the person above received the package within ~10 days.
Greetings
Hello,
If I place an order during the week, do you think I will be able to receive the item before the end of the month?
Just to be sure, otherwise, I will have to use another postal address.
I see the person above received the package within ~10 days.
Greetings
January 20, 2022, 03:07:48 AM
order placed on December 9th, has not been shipped yet, no tracking code received.
I put an order on Jan 17. Likewise, not shipped yet and no tracking code received yet.
Mine is 3 days. Dec 9 is a long time though.
Edit: All fine, order received. Pretty fast and secure too.
January 19, 2022, 07:06:51 AM
order placed on December 9th, has not been shipped yet, no tracking code received.
December 17, 2021, 01:14:32 PM
You can send us a DM here.
I just checked our mail records, but I can't really match any email around that time. Must be a logical explanation for it, but please DM us so we can get this sorted out.
All sorted, thanks for the quick reply. My first eMail must have gotten lost :-)
December 17, 2021, 12:14:46 PM
Of course. Send us an email to "support@" with your order number and we will have a look at you payment.
I already sent an email on 2021-12-10 ~12h GMT and have not got an answer yet. I did not get an Ordernumber, but the payment went through. Can I PM you the details here?
You can send us a DM here.
I just checked our mail records, but I can't really match any email around that time. Must be a logical explanation for it, but please DM us so we can get this sorted out.
December 17, 2021, 11:52:19 AM
Of course. Send us an email to "support@" with your order number and we will have a look at you payment.
I already sent an email on 2021-12-10 ~12h GMT and have not got an answer yet. I did not get an Ordernumber, but the payment went through. Can I PM you the details here?
Edit: Just sent an additional eMail just now.
December 15, 2021, 03:08:57 AM
Hello Bitgild,
I have a question about my order as there was a weidness with the payment. What is the best way to contact you?
Thanks
I have a question about my order as there was a weidness with the payment. What is the best way to contact you?
Thanks
Of course. Send us an email to "support@" with your order number and we will have a look at you payment.
December 15, 2021, 02:01:12 AM
Hello Bitgild,
I have a question about my order as there was a weidness with the payment. What is the best way to contact you?
Thanks
I have a question about my order as there was a weidness with the payment. What is the best way to contact you?
Thanks
December 07, 2021, 01:43:19 PM
May I give a suggestion to the administration?
A few months ago you had the 20 French francs coin with Marianne and the rooster. I was excited and said to myself ok, this week I'll buy some coins to Bitgild. A few days later, when I wanted to buy, I realized that you were out of stock.
Last week, the same thing happened to me (after several months of waiting).
I think you rarely receive the 20 French francs in stock and in limited quantities (?). Not a problem per se.
Why not create a kind of email alert or even a newsletter to warn the users when stock is available again. In any case, it would be something very useful.
I've been trying to get these coins for a long time. I know they are easy to find, but when it comes to accepting bitcoins as payment, Bitgild is the only one to do it.
A few months ago you had the 20 French francs coin with Marianne and the rooster. I was excited and said to myself ok, this week I'll buy some coins to Bitgild. A few days later, when I wanted to buy, I realized that you were out of stock.
Last week, the same thing happened to me (after several months of waiting).
I think you rarely receive the 20 French francs in stock and in limited quantities (?). Not a problem per se.
Why not create a kind of email alert or even a newsletter to warn the users when stock is available again. In any case, it would be something very useful.
I've been trying to get these coins for a long time. I know they are easy to find, but when it comes to accepting bitcoins as payment, Bitgild is the only one to do it.
Hi Gaulois,
Understand this. This feature would certainly be helpful. We will consider this.
Although I have to say, that currently we are experiencing quite some heavy volume in general, and gold is pretty scarce at the moment. So sourcing any coin and getting it delivered in reasonable time is a problem for the entire market right now. All our stock is immediately sold out, and we are very much dependent on the delivery times of the gold houses. Hence the reason why the delivery times are currently extremely long
. December 07, 2021, 11:57:45 AM
May I give a suggestion to the administration?
A few months ago you had the 20 French francs coin with Marianne and the rooster. I was excited and said to myself ok, this week I'll buy some coins to Bitgild. A few days later, when I wanted to buy, I realized that you were out of stock.
Last week, the same thing happened to me (after several months of waiting).
I think you rarely receive the 20 French francs in stock and in limited quantities (?). Not a problem per se.
Why not create a kind of email alert or even a newsletter to warn the users when stock is available again. In any case, it would be something very useful.
I've been trying to get these coins for a long time. I know they are easy to find, but when it comes to accepting bitcoins as payment, Bitgild is the only one to do it.
A few months ago you had the 20 French francs coin with Marianne and the rooster. I was excited and said to myself ok, this week I'll buy some coins to Bitgild. A few days later, when I wanted to buy, I realized that you were out of stock.
Last week, the same thing happened to me (after several months of waiting).
I think you rarely receive the 20 French francs in stock and in limited quantities (?). Not a problem per se.
Why not create a kind of email alert or even a newsletter to warn the users when stock is available again. In any case, it would be something very useful.
I've been trying to get these coins for a long time. I know they are easy to find, but when it comes to accepting bitcoins as payment, Bitgild is the only one to do it.
October 07, 2021, 09:35:24 AM
I made a first order 1200€. I sent many emails, no answer. I got it in about 2 and half weeks.
Second order about 8000€ and now they are asking for Yoti verification, that is not honest and serious.
What does cause the trigger?
If your order is more than €10.000
or if all your orders combined add up to €10.000 or more
Email support never answer to my emails. So Bitgild can you respect your own rules and ask verification ONLY above 10k€?
If I want to share all my private details I would just go to all cheapest gold sellers and that would be fine.
Second order about 8000€ and now they are asking for Yoti verification, that is not honest and serious.
What does cause the trigger?
If your order is more than €10.000
or if all your orders combined add up to €10.000 or more
Email support never answer to my emails. So Bitgild can you respect your own rules and ask verification ONLY above 10k€?
If I want to share all my private details I would just go to all cheapest gold sellers and that would be fine.
Hi there,
We just replied to your email. This was an internal error as explained in our email to you.
Unfortunately the above info about regulation is obviously also not something we prefer to do, because we value the privacy of our customers as well. Unfortunately we still have banking relationships with the real world, and we can't go full crypto yet. That means that we have to comply to local regulations. We rather also not do regulation, but we have to, in order to stay in business. Sorry
Ps
Your last email asking us about the KYC dated form 35 minutes ago, so I guess we are still kind of responsive
. October 07, 2021, 09:28:56 AM
I made a first order 1200€. I sent many emails, no answer. I got it in about 2 and half weeks.
Second order about 8000€ and now they are asking for Yoti verification, that is not honest and serious.
What does cause the trigger?
If your order is more than €10.000
or if all your orders combined add up to €10.000 or more
Email support never answer to my emails. So Bitgild can you respect your own rules and ask verification ONLY above 10k€?
If I want to share all my private details I would just go to all cheapest gold sellers and that would be fine.
Edit: Support answered me very fast. Situation is solved. High recommendation for Gitgild
Second order about 8000€ and now they are asking for Yoti verification, that is not honest and serious.
What does cause the trigger?
If your order is more than €10.000
or if all your orders combined add up to €10.000 or more
Email support never answer to my emails. So Bitgild can you respect your own rules and ask verification ONLY above 10k€?
If I want to share all my private details I would just go to all cheapest gold sellers and that would be fine.
Edit: Support answered me very fast. Situation is solved. High recommendation for Gitgild
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