Hi there,
I'm not sure what your definition of a "scam" is, but if you break
the rules that you've agreed to, that's a very interesting choice of words,
and an outright slanderous claim.
This is one of the most common bonus rules in any casino and we remind players
on the chat when they come ask, and the terms and conditions of the bonus are
displayed in multiple places of the website.
To make a technical implementation about a limit takes a lot of time and resources
but it's in the making. The pop-up functionality won't be able to get sorted in the mobile
in the near function as it's not supported, but the desktop pop-up warning for going over
the limit will be faster for us to develop.
Mike
The rule is bullshit, but you didn't make it and I doubt you (you, as in Bitstarz) could change it even if you wanted. Right?
Am I wrong or would a decision like that be made by the same people that are running many other casinos ( Direx N.V. or Softswiss maybe?, or are they the same people? )
It may seem like a normal rule every casino has to you, but I can assure you that you will only find it at unregulated casinos, or casinos that might as well be unregulated from a players perspective.
Let's just assume that "Bitstarz" really wants to be an honest Casino and for some reason they aren't allowed to change this max bet rule.
If they were to take the following three steps, I think they would have a valid argument that what their doing isn't wrong or require any (omg) technical implementation.
1.) Tell every single player that violates the rule.Correct me if I'm wrong, but, if a player deposits $500, receives a bonus, and loses it playing $10 hands of blackjack, you don't bother to let him know his $500 was torched the minute the first card was dealt, do you?
What if he does it 20 more times over the next year before finally getting lucky and clearing the bonus with a balance of $5k?
See where I'm going with this? See how fucked up it is to do this to your players?
2.) Put the same amount of effort into making sure players are aware your deposit bonuses as they are this max bet rule. Right now a lawyer could easily spend hours studying your terms and conditions and not even be aware this rule exists.
Don't believe me?
Scroll down to the bottom of your site (where the t&c are traditionally found)
Click on terms and conditions and read the whole thing.
https://www.bitstarz.com/termsWow, you're fast!, that was 4,506 words.
The word "bonus" was used 17 times.
No mention of max bet rule though. Not even a link to somewhere else that mentions it.
Maybe in the FAQ that has a separate "Bonus Section"?
Nope, not even under
FAQ: Bonuses ("Why are you keeping my money?" might be a good one to add)
To find this max bet rule, one must click on "Terms and Condition" that's found in the promo advertisements. (Not the bottom of the page)
These seperate T&C are 2,059 words long, the rule can be found around word #1,578.
Until the play through requirements have been met, the maximum bet that can be placed is 5 EUR/GBP/USD/CAD/AUD, 50 SEK/NOK. When it comes to Bitcoin players the maximum bet is 25 mBTC (0.025 BTC).
(25 mbtc is like 14 euro btw)
Also you're banners need to looks something like this:
PS: There's a bunch of other little scummy non-transparent tactics I found if you're interested. Other casinos start ignoring me about now so, thought I'd ask.