They implemented update today which will prevent players to bet more than their limit, at least something.
This is very good news. Is it exclusively a Bitstarz thing or all across softswiss platforms?
Topic: Bitstarz Removes 3.45 Btc Balance According to Breaking Bonus Terms - page 2. (Read 11028 times)
March 08, 2017, 07:35:31 PM
This is very good news. Is it exclusively a Bitstarz thing or all across softswiss platforms?
March 08, 2017, 05:54:47 PM
If you have a limit on these games why are they allowed to bet past the limit in the first place? The gesture is nice to give a bonus but to put limits on and allow to player to go past those limits than say ohh sorry you broke the rules is a joke.
March 08, 2017, 04:58:55 PM
They implemented update today which will prevent players to bet more than their limit, at least something.
February 24, 2017, 07:42:19 AM
Similar issue I just got robbed for at bitstarz.
My ordeal is as such.
No bonuses accepted or activated.
I deposit 0.2 btc, play slots and lose it.
I deposit 0.1 btc, play slots and lose it.
I decide one last time, deposit just under 0.1 BTC for some netent slots so into the eur account and receive 100.5eur. When I made this deposit it took me to fill in details which it did not do for btc deposit before so I just filled in random details thinking it would not matter.
I proceed to play when piggs fly netent slot, I finally get to run good and end up just over 1000euro.
So I proceed to try withdraw, I am asked to provide my ID and utility bill (wtf, I thought this is anonymous casino site that dont require such things since I am only depositing/withdrawing btc)
I then inform then, I did not know the account page mattered because I was looking for casino that does not require details when dealing with btc but if it does I am willing to provide ID and utility bill but they would then have to update my account details to reflect my real details.
Chris at support then email me telling me I broke rules filling in fake details (it is absolutely obvious I just pressed random letters and was not a clear attempt to enter fake details, everthing was entered 12343 etc.) and that they will remove my winnings and credit back my last deposit.
What the fuck ? First off, I did not gain an advantage, when I found out about my details issue I informed them to correct it, my ID and utility is completely valid. They are simply looking for a way to weasel out of paying me the 1000euro balance and at the same time they are stealing my first 2 deposits by just allowing me to withdraw my third deposit.
How does that make any sense, please dont ever deal with this site. If they go out of their way to weasel out of paying such a relatively small win and also steal my first 2 deposits, I cant imagine what they will do to anyone winning more than that.
Chris at bitstarz, I will continue to make people aware of your practices and zero valid reason to void my winnings and also steal my first 2 deposits.
I am telling you now publicly in case you read this, I will not stop, the internet will get daily details about how you stole from me until you return my full valid winnings that I won fair and square. Failure to do so will hopefully get your clear scam and theft exposed day in and day out.
Chris at bitstarz, my next step is to open google campaigns to make search engine properly aware of your practices.
If you decide to steal from me, be prepared to lose business long term.
You tried to fuck with the wrong guy.
My ordeal is as such.
No bonuses accepted or activated.
I deposit 0.2 btc, play slots and lose it.
I deposit 0.1 btc, play slots and lose it.
I decide one last time, deposit just under 0.1 BTC for some netent slots so into the eur account and receive 100.5eur. When I made this deposit it took me to fill in details which it did not do for btc deposit before so I just filled in random details thinking it would not matter.
I proceed to play when piggs fly netent slot, I finally get to run good and end up just over 1000euro.
So I proceed to try withdraw, I am asked to provide my ID and utility bill (wtf, I thought this is anonymous casino site that dont require such things since I am only depositing/withdrawing btc)
I then inform then, I did not know the account page mattered because I was looking for casino that does not require details when dealing with btc but if it does I am willing to provide ID and utility bill but they would then have to update my account details to reflect my real details.
Chris at support then email me telling me I broke rules filling in fake details (it is absolutely obvious I just pressed random letters and was not a clear attempt to enter fake details, everthing was entered 12343 etc.) and that they will remove my winnings and credit back my last deposit.
What the fuck ? First off, I did not gain an advantage, when I found out about my details issue I informed them to correct it, my ID and utility is completely valid. They are simply looking for a way to weasel out of paying me the 1000euro balance and at the same time they are stealing my first 2 deposits by just allowing me to withdraw my third deposit.
How does that make any sense, please dont ever deal with this site. If they go out of their way to weasel out of paying such a relatively small win and also steal my first 2 deposits, I cant imagine what they will do to anyone winning more than that.
Chris at bitstarz, I will continue to make people aware of your practices and zero valid reason to void my winnings and also steal my first 2 deposits.
I am telling you now publicly in case you read this, I will not stop, the internet will get daily details about how you stole from me until you return my full valid winnings that I won fair and square. Failure to do so will hopefully get your clear scam and theft exposed day in and day out.
Chris at bitstarz, my next step is to open google campaigns to make search engine properly aware of your practices.
If you decide to steal from me, be prepared to lose business long term.
You tried to fuck with the wrong guy.
January 04, 2017, 10:37:11 AM
In my case, it is more important to state that this casino terms had been contradict each other at that time. I mentioned that rule in my first post.
If there were no contradiction, i'd feel better thinking that "i am wrong, i should read/understand better" However at that time this casino had 2 different terms and conditions.
Argument 2 is what they are still lying about to implement "system" to protect users from max bet.
I also went to Askgamblers and CM. They rejected my case instantly. In addition to Dean's argument... He is right. Bitstarz and other scam casino sites hurts bitcoin ecosystem so much. When you check and analyze this topic, you'll see that %90 of users granted me. Dean also paid and reflect like a real honorable human to save bitcoin ecosystem.
However as i stated before, this topic will stay open until they will pay my and other customers' stolen money. I'll pay back this to Dean. This scam "bitstarz" casino should be isoleted from bitcoin ecosystem and every user should be warned about them before deposit.
Quote
Should the Casino become aware of any user who has accepted the bonus or a promotion with sole purpose of creating a positive expected value on bonus return by using known practices aimed at securing a cash out of said bonus or at any way try to take advantage of bonuses received by BitStarz, then BitStarz will enforce immediate confiscation of winnings and closure of the account with the right to withhold any further withdrawals. An example of advantage play would be delaying any game round in any game, including free spins features and bonus features, to a later time when you have no more wagering requirement and/or performing new deposit(s) while having free spins features or bonus features still available in a game. In the interests of fair gaming, equal, zero or low margin bets or hedge betting, shall all be considered irregular gaming for bonus play-through requirement purposes. Other examples of irregular game play include but are not limited to, placing single bets equal to or in excess of 30% or more of the value of the bonus credited to their account until such time as the wagering requirements for that bonus have been met. Should the Casino deem that irregular game play has occurred, the Casino reserves the right to withhold any withdrawals and/or confiscate all winnings.
If there were no contradiction, i'd feel better thinking that "i am wrong, i should read/understand better" However at that time this casino had 2 different terms and conditions.
Argument 2 is what they are still lying about to implement "system" to protect users from max bet.
I also went to Askgamblers and CM. They rejected my case instantly. In addition to Dean's argument... He is right. Bitstarz and other scam casino sites hurts bitcoin ecosystem so much. When you check and analyze this topic, you'll see that %90 of users granted me. Dean also paid and reflect like a real honorable human to save bitcoin ecosystem.
However as i stated before, this topic will stay open until they will pay my and other customers' stolen money. I'll pay back this to Dean. This scam "bitstarz" casino should be isoleted from bitcoin ecosystem and every user should be warned about them before deposit.
The online gambling industry is incredibly shady, that's what is so interesting about bitcoin gambling. The barriers to entry are so much lower which have allowed a younger crowd to enter and build the type of transparent services that didn't exist prior. All deposit bonuses are predatory scams, it's silly for bitstarz to consider themselves a bitcoin casino when they are basically just a run of the mill fiat casino that accepts bitcoin.
+1, fortunately the community has the very honest gambling site owner, aka pd's big boss, stunna, we are lucky to have you. You make everything fair. IMO bonus is a way to kill the deposit, and lure people to deposit more to clear the rollover.
January 04, 2017, 08:40:48 AM
Sucks to read more stories like this. Something kind of similar happened to me 2 nights ago at CASINO EXTREME. I was on a deposit bonus, made it through my wager requirements. This is when all the games unlock cause you complete your required wagers.. So after they unlock, I head over to the blackjack table and hit for 1300$. Went to have a smoke, come back and my balance was 278$. The support guy told me I broke the bonus rules by playing blackjack with the bonus I had. Under the bonus I had I was not allowed to play blackjack. LOL. When the cash is withdrawable, how are you supposed to tell me what game I can or can not play? Why do all the games unlock after my requirements are met? No answers other than the same BS over and over. "Sorry it's in the rules, you used your bonus on blackjack and it was only meant for slots." It is pathetic and sad. He even went so far as to tell me, "We could have taken all of it away, but we were nice and left you with your 278$ slot winnings." I said, no. You had no right to take anything from me. It is no different than you walking up to me and taking 1000$ out of my pocket which is what they did. Fucking thieves. Make me sick.
January 04, 2017, 07:42:07 AM
Last night, I heard someone complaining that they had they had won 0.2 bitcoin on bitstarz, and were required to provide extensive identity verification despite the fact that they had never used anything but bitcoin.
Is this correct? Or a normal process at bitstarz? Under what circumstances do you require id verification for withdrawals?
I think a lot of players pick bitcoin casinos where they can be anonymous and don't need to worry about their documents getting leaked or stollen or used maliciously. And what does bitstarz do with winnings that wasn't withdrawn because a user would rather preserver their anonymity than their money? Is that considered a profit center for the casino, or given away to charities like most physical casinos?
Is this correct? Or a normal process at bitstarz? Under what circumstances do you require id verification for withdrawals?
I think a lot of players pick bitcoin casinos where they can be anonymous and don't need to worry about their documents getting leaked or stollen or used maliciously. And what does bitstarz do with winnings that wasn't withdrawn because a user would rather preserver their anonymity than their money? Is that considered a profit center for the casino, or given away to charities like most physical casinos?
Why anyone plays at this underfunded sh!t hole is beyond me.
January 03, 2017, 11:52:20 PM
Now they have changed their terms and conditions to rip off winning players!
When you are forced to mostly play slots there will be many cases in the future where players win more than 10x the bonus amount. This must be a massive oversight from a company I protected on this forum many times!
Now with these predatory terms I would strongly suggest to Stay away from this predatory casino This is something that everyone should scream scam about.
Not a happy new year from bitstarz, Just an attempt to steal more players money!
This is becoming a more common thing to see with these bitcoin casinos finding anything possible to not have to pay their customers.Quote
23. The maximum cashout as a result of any of the 4 deposit bonuses as a part of our welcome package is 10x the issued bonus amount. For example: If you receive a €100 bonus amount when you make your first deposit, the max amount you can cash out as a result of that issued bonus is €1,000 + your initial deposit.
When you are forced to mostly play slots there will be many cases in the future where players win more than 10x the bonus amount. This must be a massive oversight from a company I protected on this forum many times!
Now with these predatory terms I would strongly suggest to Stay away from this predatory casino This is something that everyone should scream scam about.
Not a happy new year from bitstarz, Just an attempt to steal more players money!
It is a realization that the player has to be shown first to not trust in these fly by night organizations. They can be here today and gone tomorrow in a heart beat for when they so choose.
Be wary my fellow gamblers.
Did you see bitstarz response after mine? in a timely fashion!? they never intended to apply the conditions and have now removed the term from their website.
There is no issue anymore, I would recommend people to play at bitstarz again as they are a sturdy casino that will pay you if you follow their terms and conditions.
January 03, 2017, 03:07:05 PM
Now they have changed their terms and conditions to rip off winning players!
When you are forced to mostly play slots there will be many cases in the future where players win more than 10x the bonus amount. This must be a massive oversight from a company I protected on this forum many times!
Now with these predatory terms I would strongly suggest to Stay away from this predatory casino This is something that everyone should scream scam about.
Not a happy new year from bitstarz, Just an attempt to steal more players money!
This is becoming a more common thing to see with these bitcoin casinos finding anything possible to not have to pay their customers.Quote
23. The maximum cashout as a result of any of the 4 deposit bonuses as a part of our welcome package is 10x the issued bonus amount. For example: If you receive a €100 bonus amount when you make your first deposit, the max amount you can cash out as a result of that issued bonus is €1,000 + your initial deposit.
When you are forced to mostly play slots there will be many cases in the future where players win more than 10x the bonus amount. This must be a massive oversight from a company I protected on this forum many times!
Now with these predatory terms I would strongly suggest to Stay away from this predatory casino This is something that everyone should scream scam about.
Not a happy new year from bitstarz, Just an attempt to steal more players money!
It is a realization that the player has to be shown first to not trust in these fly by night organizations. They can be here today and gone tomorrow in a heart beat for when they so choose.
Be wary my fellow gamblers.
January 03, 2017, 01:57:19 PM
And was successful to read the entire thread.
it is actually a test before I decide to play there, and i just realized that fine prints can easily be overlooked especially if you are to try their service for entertainment, not for a headache.
-kudos to Seal, Rhavar and most specially to Dean, for pointing out what bitcoin casino SHOULD BE LIKE.
That I doubt, could have been their ticket out of this mess if they do surrender it to the state or use it on charities.
The best solution for this now,(in a former retentions specialist POV)
Tally the bets won and lost, provide what amount players have won which did not exceed your max bet(although in a way it should also be, since you allowed it even if you warned them), and don't assume ownership on something you DON'T own.
This I think is the best to minimize your churn rate bitstarz. Take my word for whatever my member ranks worth.
it is actually a test before I decide to play there, and i just realized that fine prints can easily be overlooked especially if you are to try their service for entertainment, not for a headache.
-kudos to Seal, Rhavar and most specially to Dean, for pointing out what bitcoin casino SHOULD BE LIKE.
Last night, I heard someone complaining that they had they had won 0.2 bitcoin on bitstarz, and were required to provide extensive identity verification despite the fact that they had never used anything but bitcoin.
Is this correct? Or a normal process at bitstarz? Under what circumstances do you require id verification for withdrawals?
I think a lot of players pick bitcoin casinos where they can be anonymous and don't need to worry about their documents getting leaked or stollen or used maliciously. And what does bitstarz do with winnings that wasn't withdrawn because a user would rather preserver their anonymity than their money? Is that considered a profit center for the casino, or given away to charities like most physical casinos?
Is this correct? Or a normal process at bitstarz? Under what circumstances do you require id verification for withdrawals?
I think a lot of players pick bitcoin casinos where they can be anonymous and don't need to worry about their documents getting leaked or stollen or used maliciously. And what does bitstarz do with winnings that wasn't withdrawn because a user would rather preserver their anonymity than their money? Is that considered a profit center for the casino, or given away to charities like most physical casinos?
That I doubt, could have been their ticket out of this mess if they do surrender it to the state or use it on charities.
The best solution for this now,(in a former retentions specialist POV)
Tally the bets won and lost, provide what amount players have won which did not exceed your max bet(although in a way it should also be, since you allowed it even if you warned them), and don't assume ownership on something you DON'T own.
This I think is the best to minimize your churn rate bitstarz. Take my word for whatever my member ranks worth.
January 03, 2017, 12:25:00 PM
Last night, I heard someone complaining that they had they had won 0.2 bitcoin on bitstarz, and were required to provide extensive identity verification despite the fact that they had never used anything but bitcoin.
Is this correct? Or a normal process at bitstarz? Under what circumstances do you require id verification for withdrawals?
I think a lot of players pick bitcoin casinos where they can be anonymous and don't need to worry about their documents getting leaked or stollen or used maliciously. And what does bitstarz do with winnings that wasn't withdrawn because a user would rather preserver their anonymity than their money? Is that considered a profit center for the casino, or given away to charities like most physical casinos?
Is this correct? Or a normal process at bitstarz? Under what circumstances do you require id verification for withdrawals?
I think a lot of players pick bitcoin casinos where they can be anonymous and don't need to worry about their documents getting leaked or stollen or used maliciously. And what does bitstarz do with winnings that wasn't withdrawn because a user would rather preserver their anonymity than their money? Is that considered a profit center for the casino, or given away to charities like most physical casinos?
January 03, 2017, 11:39:52 AM
Now they have changed their terms and conditions to rip off winning players!
When you are forced to mostly play slots there will be many cases in the future where players win more than 10x the bonus amount. This must be a massive oversight from a company I protected on this forum many times!
Now with these predatory terms I would strongly suggest to Stay away from this predatory casino This is something that everyone should scream scam about.
Not a happy new year from bitstarz, Just an attempt to steal more players money!
Quote
23. The maximum cashout as a result of any of the 4 deposit bonuses as a part of our welcome package is 10x the issued bonus amount. For example: If you receive a €100 bonus amount when you make your first deposit, the max amount you can cash out as a result of that issued bonus is €1,000 + your initial deposit.
When you are forced to mostly play slots there will be many cases in the future where players win more than 10x the bonus amount. This must be a massive oversight from a company I protected on this forum many times!
Now with these predatory terms I would strongly suggest to Stay away from this predatory casino This is something that everyone should scream scam about.
Not a happy new year from bitstarz, Just an attempt to steal more players money!
Hi there,
Just to be clear, this term is not in the terms anymore, it has was removed,
but let me take some time to explain why that is.
We were over-run by some bonus abusers and we had to find a way to add
a temporary term to see if the numbers of abusers decreased, which it did,
and the term is no longer in use and was never enforced. But that seemed
to be enough to scare some away.
Regards,
BitStarz
Thanks for clearing this up, I have been burnt before from that rule, It was such a horrible thing to do to a winner! Good to see your casino is back in my good books.
January 03, 2017, 05:13:14 AM
Now they have changed their terms and conditions to rip off winning players!
When you are forced to mostly play slots there will be many cases in the future where players win more than 10x the bonus amount. This must be a massive oversight from a company I protected on this forum many times!
Now with these predatory terms I would strongly suggest to Stay away from this predatory casino This is something that everyone should scream scam about.
Not a happy new year from bitstarz, Just an attempt to steal more players money!
Quote
23. The maximum cashout as a result of any of the 4 deposit bonuses as a part of our welcome package is 10x the issued bonus amount. For example: If you receive a €100 bonus amount when you make your first deposit, the max amount you can cash out as a result of that issued bonus is €1,000 + your initial deposit.
When you are forced to mostly play slots there will be many cases in the future where players win more than 10x the bonus amount. This must be a massive oversight from a company I protected on this forum many times!
Now with these predatory terms I would strongly suggest to Stay away from this predatory casino This is something that everyone should scream scam about.
Not a happy new year from bitstarz, Just an attempt to steal more players money!
Hi there,
Just to be clear, this term is not in the terms anymore, it has was removed,
but let me take some time to explain why that is.
We were over-run by some bonus abusers and we had to find a way to add
a temporary term to see if the numbers of abusers decreased, which it did,
and the term is no longer in use and was never enforced. But that seemed
to be enough to scare some away.
Regards,
BitStarz
January 01, 2017, 12:19:27 AM
Now they have changed their terms and conditions to rip off winning players!
When you are forced to mostly play slots there will be many cases in the future where players win more than 10x the bonus amount. This must be a massive oversight from a company I protected on this forum many times!
Now with these predatory terms I would strongly suggest to Stay away from this predatory casino This is something that everyone should scream scam about.
Not a happy new year from bitstarz, Just an attempt to steal more players money!
Quote
23. The maximum cashout as a result of any of the 4 deposit bonuses as a part of our welcome package is 10x the issued bonus amount. For example: If you receive a €100 bonus amount when you make your first deposit, the max amount you can cash out as a result of that issued bonus is €1,000 + your initial deposit.
When you are forced to mostly play slots there will be many cases in the future where players win more than 10x the bonus amount. This must be a massive oversight from a company I protected on this forum many times!
Now with these predatory terms I would strongly suggest to Stay away from this predatory casino This is something that everyone should scream scam about.
Not a happy new year from bitstarz, Just an attempt to steal more players money!
December 05, 2016, 03:41:15 PM
is philippines allowed to play no deposit bonus??
Hi there,
Players from the Philippines are not able to play with the no deposit bonus I'm afraid,
but I'll make an exception for you. Just send me your username in a PM
Mike
December 05, 2016, 03:39:42 PM
be ware this SCAM & FRAUD SITE!
they BANNED my account because I BIG WIN!!!
I have deposite with my own BITCOIN, after they request some document, I send proof and BOOM my account SUSPEND PERMANTLY!!
I LOST 3 BTC HERE? I LOST BECAUSE WIN HERE ! wtf
they BANNED my account because I BIG WIN!!!
I have deposite with my own BITCOIN, after they request some document, I send proof and BOOM my account SUSPEND PERMANTLY!!
I LOST 3 BTC HERE? I LOST BECAUSE WIN HERE ! wtf
What did they ask for exactly? KYC? Really strange for a casino to be asking for that info. Usually if you are in an area where they are not allowed to operatate they generally block your account and tell you to withdraw funds, but blocking your BTC is very strange.
Hi there,
You might want to explain why you chose to double spend on the site? We've already
explained this to you, but if you want to publicly explain as to why you did that,
you're more than welcome to.
Mike
December 05, 2016, 10:35:47 AM
is philippines allowed to play no deposit bonus??
December 05, 2016, 08:12:50 AM
be ware this SCAM & FRAUD SITE!
they BANNED my account because I BIG WIN!!!
I have deposite with my own BITCOIN, after they request some document, I send proof and BOOM my account SUSPEND PERMANTLY!!
I LOST 3 BTC HERE? I LOST BECAUSE WIN HERE ! wtf
they BANNED my account because I BIG WIN!!!
I have deposite with my own BITCOIN, after they request some document, I send proof and BOOM my account SUSPEND PERMANTLY!!
I LOST 3 BTC HERE? I LOST BECAUSE WIN HERE ! wtf
What did they ask for exactly? KYC? Really strange for a casino to be asking for that info. Usually if you are in an area where they are not allowed to operatate they generally block your account and tell you to withdraw funds, but blocking your BTC is very strange.
December 05, 2016, 07:29:59 AM
be ware this SCAM & FRAUD SITE!
they BANNED my account because I BIG WIN!!!
I have deposite with my own BITCOIN, after they request some document, I send proof and BOOM my account SUSPEND PERMANTLY!!
I LOST 3 BTC HERE? I LOST BECAUSE WIN HERE ! wtf
they BANNED my account because I BIG WIN!!!
I have deposite with my own BITCOIN, after they request some document, I send proof and BOOM my account SUSPEND PERMANTLY!!
I LOST 3 BTC HERE? I LOST BECAUSE WIN HERE ! wtf
November 27, 2016, 08:25:53 PM
In my case, it is more important to state that this casino terms had been contradict each other at that time. I mentioned that rule in my first post.
If there were no contradiction, i'd feel better thinking that "i am wrong, i should read/understand better" However at that time this casino had 2 different terms and conditions.
Argument 2 is what they are still lying about to implement "system" to protect users from max bet.
I also went to Askgamblers and CM. They rejected my case instantly. In addition to Dean's argument... He is right. Bitstarz and other scam casino sites hurts bitcoin ecosystem so much. When you check and analyze this topic, you'll see that %90 of users granted me. Dean also paid and reflect like a real honorable human to save bitcoin ecosystem.
However as i stated before, this topic will stay open until they will pay my and other customers' stolen money. I'll pay back this to Dean. This scam "bitstarz" casino should be isoleted from bitcoin ecosystem and every user should be warned about them before deposit.
Quote
Should the Casino become aware of any user who has accepted the bonus or a promotion with sole purpose of creating a positive expected value on bonus return by using known practices aimed at securing a cash out of said bonus or at any way try to take advantage of bonuses received by BitStarz, then BitStarz will enforce immediate confiscation of winnings and closure of the account with the right to withhold any further withdrawals. An example of advantage play would be delaying any game round in any game, including free spins features and bonus features, to a later time when you have no more wagering requirement and/or performing new deposit(s) while having free spins features or bonus features still available in a game. In the interests of fair gaming, equal, zero or low margin bets or hedge betting, shall all be considered irregular gaming for bonus play-through requirement purposes. Other examples of irregular game play include but are not limited to, placing single bets equal to or in excess of 30% or more of the value of the bonus credited to their account until such time as the wagering requirements for that bonus have been met. Should the Casino deem that irregular game play has occurred, the Casino reserves the right to withhold any withdrawals and/or confiscate all winnings.
If there were no contradiction, i'd feel better thinking that "i am wrong, i should read/understand better" However at that time this casino had 2 different terms and conditions.
Argument 2 is what they are still lying about to implement "system" to protect users from max bet.
I also went to Askgamblers and CM. They rejected my case instantly. In addition to Dean's argument... He is right. Bitstarz and other scam casino sites hurts bitcoin ecosystem so much. When you check and analyze this topic, you'll see that %90 of users granted me. Dean also paid and reflect like a real honorable human to save bitcoin ecosystem.
However as i stated before, this topic will stay open until they will pay my and other customers' stolen money. I'll pay back this to Dean. This scam "bitstarz" casino should be isoleted from bitcoin ecosystem and every user should be warned about them before deposit.
The online gambling industry is incredibly shady, that's what is so interesting about bitcoin gambling. The barriers to entry are so much lower which have allowed a younger crowd to enter and build the type of transparent services that didn't exist prior. All deposit bonuses are predatory scams, it's silly for bitstarz to consider themselves a bitcoin casino when they are basically just a run of the mill fiat casino that accepts bitcoin.
Softswiss (and others) sites basically take any convenience bitcoin has to offer to increase their deposit volume, then uses the inconvenience that comes with fiat gambling to decrease their cash-out volume.
They are hurting themselves more than they think (imo).
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