Topic: Bitstarz Removes 3.45 Btc Balance According to Breaking Bonus Terms - page 8. (Read 11028 times)

Hi there,

I'd like to throw some light on this situation as I think that when someone uses the word "scammer" I always appreciate
it's being presented with some kind of evidence too. We all want a fair gaming situation here and it's important that if
there are any experienced issues, this should be presented in the open with a fair argument so we can work it out as
civilized people.

In your case (if I recall correctly) you were playing rounds to a total of 0.08 BTC and the your got disconnected for some
reason, and the came to talk to us on the live chat claiming you got disconnected and now the slot "forgot your 0.08 BTC
you put in" and you had to start all over. So, let's kill a myth right here, it has absolutely nothing to do with the progress
of your continued playing unless there's a progress feature in the game such as in Immortal Romance where you collect
achievements and whatnot. I do apologize for the disconnection however as I know it's quite frustrating when you're
in the middle of something.

Also, the argument that we sat there and waited for you and disconnected you on purpose, I'm sorry mate but that's not
the case either.

I'm happy to answer any questions any of you have, but I think it's fair for both of us, player and operator that we play with
open cards (pun intended for sure) before we throw out words as liars and scammers. Let's keep this friendly and to the point.

Regards,

Mike

I'll just give this a bump.
I was just browsing through the gambling section and came across this.
I read the whole thread. I actually had no idea there where issues like this with Bitstarz.

That is a well-deserved red trust.     

But I think the real reason is pretty apparent, bitstarz wants players to break the rules so that down the line if they win money can they confiscate all the players money and cite their ToS.

Or you just play by the rules at Bitstarz. Every online casino has their own terms and conditions to abide by. If you are not willing to do so then you can't complain when they take back your balance due to breaking the terms set by that casino. It's pretty simple actually. And also don't use bonuses. That's where most of the problems occur. People get greedy though and take the bonus then overbet the terms allowed and come here crying when the casino revokes the balance and winnings.

That is really bad to remove your balance this way, they should pay player their winnings, I think best is to avoid Bitstarz after listening to so much bad review from many players.

WOW, betking paid 3.45 btc for a huge advertisement of his site. That site must be very legit.

WOW 

Blown away by BetKing here - amazing move!

Hi,

I just sent you 3.45 Bitcoin to the address you provided.

Good luck

I think it's a lot more than unprofessional, it's unethical and scammy.

For instance, my site rules say you can't bet more than 1 BTC. I'm not comfortable with the variance of bets bigger than that (since our edge is so low). So what do we do? We don't allow people to make the bet. If you try, the server will reject the bet (regardless if it would've been a win or loss).  If it were Bitstarz they'd allow people to make the bet and then if person happened to win too much over the coarse of playing, check their history for rule violations and use that an excuse to seize the whole account (even if it wasn't material to the win)


As they've done it multiple times, and repeatedly defend that behavior -- I guess they've made a business decision to be a scammy casino.

I don't agree that these terms are unreasonable, but in the interest of fairness, it is unprofessional for Bitstarz to remove the entire balance because the player made higher bets (less than 30% too) without being aware of the terms.

Whynthe does it matter what you bet ? If you go all in and lose that's it. Ita much harder winning by using bigger bets then smaller ones so I have no idea what this casino is talking about. They just making excuses not to pay. Its fine when you losing money but as soon as you win they get so butthurt. Just wow.

Hi worthyou,

As a casino owner who has always made it top priority to provide a trusted and safe place for players to play I am tired of seeing players get screwed over time and time again by other Bitcoin casinos.

In future I would recommend you play only on provably fair sites that have a solid reputation, proven to be trustworthy and no history of withdrawal issues.

There are a few you have been suggested in this thread already and obviously I suggest https://betking.io where we have the highest betting limits, instant withdrawals and proof of funds so you know you will be paid if you win.

I would like to offer you some consolation by sending you 3.45 Bitcoin that you had taken from you unfairly by Bitstarz.

You can either pm me a Bitcoin address or a https://betking.io user id and I can tip it to you on the site. No obligation to play, instant withdrawal if you like.

All the best