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Topic: Bittrex ignores thousands of clients! - page 25. (Read 43593 times)

hero member
Activity: 756
Merit: 500
December 09, 2017, 08:29:08 PM
more than 75 days passed
they dont release my account and ignore my tickets

Bittrex scammers
sr. member
Activity: 490
Merit: 252
December 09, 2017, 07:13:57 PM
I'm sure it's very frustrating but issues like this are bound to happen and when they do, they usually catch the service provider off guard.

Bittrex is simply trying to abide by US law, in doing so it broke a few accounts and they did not expect as large of influx in tickets as the amount they have, clearly.

Hiring new staff does not happen over night, and hopefully Bittrex is taking the time to carefully select support staff that are qualified for the role and won't steal from the company or customers accounts.

In the mean time, they probably have a guys that are working on not just the exchange itself, but also doubling as the support staff to try to remedy the issue quickly.

Sending in a new ticket every day, will ONLY slow down this process MORE.

More time will be spent opening tickets, and looking for issues that can be solved quickly, only to keep coming across duplicate after duplicate where different support staff end up looking into the same persons issue.

Put in a ticket, understand the situation, be patient.

When they haven't got back to you in months, then yes, annoy the hell out of them with a daily ticket.
2-4 weeks is completely normal for blow up's like this, yes your funds are in there, but you accepted these potential issues when YOU put them there.



First of all I assume you have no problems whatsoever otherwise you would have held a different position.
Secondly Bittrex just recently amended their withdrawal limit from 3BTC to 0.4BTC without notifying customers.
Further people from specific (poor) countries should not get their accounts disabled and left in complete darkness. This is so inhumane.
If 2-4 weeks is normal than they should state that instead of the 7 days which turns into months.
sr. member
Activity: 490
Merit: 252
December 09, 2017, 06:15:32 PM
Is that right:




1. Basic account does not longer support any withdraws.

2. You need enhanced account to withdraw but this does not work properly for most users

3. Ouside of the US You cannot get an enhanced account anyway?

Not true, you can get verified and enhanced from many countries. It just takes long no matter where you are from. If you are enhanced you will be able to withdraw. Some people had problems with that but they usually solve it if you are enhanced.

Bullshit. I am enhanced and I can't withdraw because my account is disabled.

Which country are you from and what's the value of the coins that you have there?
newbie
Activity: 2
Merit: 0
December 09, 2017, 04:48:11 PM
Hello add my ticket please, verification issue ticket #601526
newbie
Activity: 3
Merit: 0
December 09, 2017, 04:45:59 PM
When they haven't got back to you in months, then yes, annoy the hell out of them with a daily ticket.
2-4 weeks is completely normal for blow up's like this, yes your funds are in there, but you accepted these potential issues when YOU put them there.

Many people wait month and more...
For example my ticket 425325 November 10, 2017

And what ticket number are they on now?

631185 was posted recently, so that's 205,000 tickets over the course of 29-lets call it 30 days.


It's just my 2 cents, if you want to keep adding to the pile, you have the ability to do so.
newbie
Activity: 6
Merit: 0
December 09, 2017, 04:34:29 PM
When they haven't got back to you in months, then yes, annoy the hell out of them with a daily ticket.
2-4 weeks is completely normal for blow up's like this, yes your funds are in there, but you accepted these potential issues when YOU put them there.

Many people wait month and more...
For example my ticket 425325 November 10, 2017
newbie
Activity: 3
Merit: 0
December 09, 2017, 04:30:57 PM
No care and consideration whatsoever. No thoughts for those who might need their few coins for their families these Christmas holidays.

If your $ is too tied up in BTC that is not their fault.

ONLY gamble/invest with what you are WILLING to lose.

This isn't gold we're talking about!
newbie
Activity: 3
Merit: 0
December 09, 2017, 04:23:49 PM
I'm sure it's very frustrating but issues like this are bound to happen and when they do, they usually catch the service provider off guard.

Bittrex is simply trying to abide by US law, in doing so it broke a few accounts and they did not expect as large of influx in tickets as the amount they have, clearly.

Hiring new staff does not happen over night, and hopefully Bittrex is taking the time to carefully select support staff that are qualified for the role and won't steal from the company or customers accounts.

In the mean time, they probably have a guys that are working on not just the exchange itself, but also doubling as the support staff to try to remedy the issue quickly.

Sending in a new ticket every day, will ONLY slow down this process MORE.

More time will be spent opening tickets, and looking for issues that can be solved quickly, only to keep coming across duplicate after duplicate where different support staff end up looking into the same persons issue.

Put in a ticket, understand the situation, be patient.

When they haven't got back to you in months, then yes, annoy the hell out of them with a daily ticket.
2-4 weeks is completely normal for blow up's like this, yes your funds are in there, but you accepted these potential issues when YOU put them there.

hero member
Activity: 896
Merit: 1082
December 09, 2017, 04:13:47 PM
Yobit, Poloniex, Bittrex etc... it's a long and growing list of errant exchanges. They depend on the fact that many are naive and desperate to cash in and join the trading frenzy. With bitcoin's value soaring wildly, those unverified accounts will stay unverified for a while. A perfect opportunity for the people behind these exchanges to invest their hot wallet's contents.

You can cry and be angry. It's like a thick soundproofed wall that separates you (victims) and these exchanges. No care and consideration whatsoever. No thoughts for those who might need their few coins for their families these Christmas holidays.

newbie
Activity: 26
Merit: 0
December 09, 2017, 03:18:39 PM
#362643
​#BittrexTrouble
#Bittrex_disabled_accounts
@BittrexExchange
@richiela
@ramikawach

     ​Please, re-enable my account. MY TICKET #362643.
newbie
Activity: 39
Merit: 0
December 09, 2017, 03:03:29 PM
Request #631185

pls add to list
newbie
Activity: 3
Merit: 0
December 09, 2017, 02:56:30 PM
Ticket: #612008

want to write more, but im so angry that i cant.



newbie
Activity: 6
Merit: 0
December 09, 2017, 02:18:46 PM
Please add my number, #482265 Enhanced Verfication issue. Thanks
newbie
Activity: 3
Merit: 0
December 09, 2017, 01:39:38 PM
Hi.Please add my ticket #579099 to the list. Enhanced Verification issue.
full member
Activity: 284
Merit: 100
December 09, 2017, 11:38:50 AM
Hello! do you guys have any progress on verification? Share! Huh
newbie
Activity: 1
Merit: 0
December 09, 2017, 09:38:13 AM
529321

I am enhanced verified now and still cannot enable my account. I have been waiting for 13 days now and am watching my money value drop because I cannot touch it and move it.
newbie
Activity: 1
Merit: 0
December 09, 2017, 07:31:58 AM
Please add my ticket #644835 to the list. Enhanced Verification issue.
newbie
Activity: 48
Merit: 0
December 09, 2017, 06:40:34 AM
newbie
Activity: 26
Merit: 0
December 09, 2017, 05:32:36 AM
#362643
​#BittrexTrouble
#Bittrex_disabled_accounts
@BittrexExchange
@richiela
@ramikawach

     ​My account have status ENHANCED but DISABLED! What this? NONSENSE from @BittrexExchange? MY TICKET #362643.
newbie
Activity: 1
Merit: 0
December 09, 2017, 02:36:32 AM
Please add my ticket number to the list

#448851 Name Mismatch

Thanks!
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