Is it now possible to pay in US$ ??
It always was. Also HKD. Look at Transferwise, as explained a couple of pages back.
Topic: Black Arrow 28nm 100Ghash Bitcoin ASIC from $0.49/GH/s - page 330. (Read 787066 times)
It always was. Also HKD. Look at Transferwise, as explained a couple of pages back.
Is it now possible to pay in US$ ??
I probably bought from them before "rush hours" (in early November) so your experience might differ, but I had no trouble contacting Black Arrow (to cancel a mistaken order and direct the funds which I had already dispatched to them towards another order with my name on it). I wasn't asked for any additional documents since I paid from my own account and ordered in my own name. The whole process took 4 days, but this included weekend.
(The need to cancel one order and use the funds towards another order resulted from my mistake. Unfortunately it demonstrates that even customers who generally do read the fine print occasionally make mistakes, and with running a shop comes the burden of having to support them. I realize it's difficult for a "mostly engineering" shop to support a lot of customers - especially customers who speak many different languages. I thus try to not bother them with excess curiosity.)
(The need to cancel one order and use the funds towards another order resulted from my mistake. Unfortunately it demonstrates that even customers who generally do read the fine print occasionally make mistakes, and with running a shop comes the burden of having to support them. I realize it's difficult for a "mostly engineering" shop to support a lot of customers - especially customers who speak many different languages. I thus try to not bother them with excess curiosity.)
Like others, I chose to pay by BTC this was 2 weeks ago. But they never replied with the BTC address. How are we suppose to be support them, when they choose to ignore the custumers?
I ordered on the 10th Dec and got a reply on 11th with the BTC add.
Maybe the email went to your spam folder?
My new minersource.net site is live! No more manual BTC processing, the site now generates the payment address and verify payment automatically.
All previous orders on the old site ARE NOT LOST. I will be migrating the database slowly of the next few days.
All previous orders on the old site ARE NOT LOST. I will be migrating the database slowly of the next few days.
I just wanna see some proof that the X-3 has gone from a pure concept picture on their site to something physical. Also the fact their Skype never added me as well as no email responses either means they are swamped or uncaring(as no business can succeed with a great product but no support). Their prices are very affordable compared to KNC and others as well as a supposed shipping date that beats out the competition, but I fear it is a bluff to drive in early preorders :/ ... I want to buy with them but I want support and proof they are not bluffing, show us some pictures to confirm the X-3 is making solid progress.
Where does one apply (Not for me) to be the customer service person?
so is my understanding correct that 10 x1s is the same as ONE X-3 ?
the prospero x1 shows minimum of 10 and the x-3 shows that you get 2 modules that are 10 each.
am I missing something? why is the price so much different for the same hashing power ?
the prospero x1 shows minimum of 10 and the x-3 shows that you get 2 modules that are 10 each.
am I missing something? why is the price so much different for the same hashing power ?
Nope, you would need 20 X1's to get the same hashrate as an X3 (as per specs)
X1 - 100MH/s
X3 - 2TH/s
COUGH 100 GH/s Cough
maybe he ment 100mh x1(00)
so is my understanding correct that 10 x1s is the same as ONE X-3 ?
the prospero x1 shows minimum of 10 and the x-3 shows that you get 2 modules that are 10 each.
am I missing something? why is the price so much different for the same hashing power ?
the prospero x1 shows minimum of 10 and the x-3 shows that you get 2 modules that are 10 each.
am I missing something? why is the price so much different for the same hashing power ?
Nope, you would need 20 X1's to get the same hashrate as an X3 (as per specs)
X1 - 100MH/s
X3 - 2TH/s
I just ordered 10 x1's yesterday at 3:30pm Eastern Time Canada
I got the confirmation email.
I replied to it (going to sales) thanking them for their time, requesting the bitcoin address for payment, I also asked them if it were possible to pay in litecoins since they do business with btc-e.
The sales team opened a ticket for me, as I got an email notification of an opened ticket.
I got the bitcoin address and instructions at around 6:15pm
Unfortunately for me, they didn't answer me regarding the litecoin question, but that's ok with me.
Did the exchange and sent them the requested amount.
Got an email at 5:13am today, saying my order has been processed successfully.
So far, I can't complain. I just hope I get my toys before my birthday in April
I got the confirmation email.
I replied to it (going to sales) thanking them for their time, requesting the bitcoin address for payment, I also asked them if it were possible to pay in litecoins since they do business with btc-e.
The sales team opened a ticket for me, as I got an email notification of an opened ticket.
I got the bitcoin address and instructions at around 6:15pm
Unfortunately for me, they didn't answer me regarding the litecoin question, but that's ok with me.
Did the exchange and sent them the requested amount.
Got an email at 5:13am today, saying my order has been processed successfully.
So far, I can't complain. I just hope I get my toys before my birthday in April
Bought a x3 early Dec before the price hike. Wait 3 days for the payment address, nothing happen. Open a ticket and got reply immediately with BTC address. Transfer the BTC, took another 3 days and a ticket before my order status changed to "Processed".
Moral of the story? Open a ticket
Moral of the story? Open a ticket
have opened tickets twice and no replies, maybe have to open yet another.
Again, no wonder they have so many tickets and can't keep up.
I suppose have to open a ticket a day to keep on top of the list for them to notice
BTW, I can't see what's the difficulty in hiring support. Again this is BS from BAS.
What is your order number? From the order list thread (here), the 27xxth order was paid 2 days ago; perhaps the difference will show you how long your order might be processed.
this is my point, I have 2 orders placed on 24/11/13 (order#15xx) and 25/11/13 (order#16xx) both which I had originally chose BTC payment. By the time I received BTC payment address then trying to buy BTC it was going to cost me close to $8500 to buy enough BTC to pay for $4899 USD invoice. Now I've decided to change to wire payment and 15 day order expiry time has passed. I've been trying to get reply from BAS from about the 2nd of Dec.
I hope they can resolve the payment method change and I can keep my original discounted price. That's all.
Am I asking too much?
Bought a x3 early Dec before the price hike. Wait 3 days for the payment address, nothing happen. Open a ticket and got reply immediately with BTC address. Transfer the BTC, took another 3 days and a ticket before my order status changed to "Processed".
Moral of the story? Open a ticket
Moral of the story? Open a ticket
have opened tickets twice and no replies, maybe have to open yet another.
Again, no wonder they have so many tickets and can't keep up.
I suppose have to open a ticket a day to keep on top of the list for them to notice
BTW, I can't see what's the difficulty in hiring support. Again this is BS from BAS.
What is your order number? From the order list thread (here), the 27xxth order was paid 2 days ago; perhaps the difference will show you how long your order might be processed.
I opened tickets too for an order to no avail.
However, I logged into my support account and checked that box for "closed tickets", there down at the bottom was my closed order ticket with a single reply with the BTC address.
However, the value of BTC was much lower when I ordered and they wont re-issue the amount needed to pay the invoice.
However, I logged into my support account and checked that box for "closed tickets", there down at the bottom was my closed order ticket with a single reply with the BTC address.
However, the value of BTC was much lower when I ordered and they wont re-issue the amount needed to pay the invoice.
Bought a x3 early Dec before the price hike. Wait 3 days for the payment address, nothing happen. Open a ticket and got reply immediately with BTC address. Transfer the BTC, took another 3 days and a ticket before my order status changed to "Processed".
Moral of the story? Open a ticket
Moral of the story? Open a ticket
have opened tickets twice and no replies, maybe have to open yet another.
Again, no wonder they have so many tickets and can't keep up.
I suppose have to open a ticket a day to keep on top of the list for them to notice
BTW, I can't see what's the difficulty in hiring support. Again this is BS from BAS.
Bought a x3 early Dec before the price hike. Wait 3 days for the payment address, nothing happen. Open a ticket and got reply immediately with BTC address. Transfer the BTC, took another 3 days and a ticket before my order status changed to "Processed".
Moral of the story? Open a ticket
Moral of the story? Open a ticket
I probably bought from them before "rush hours" (in early November) so your experience might differ, but I had no trouble contacting Black Arrow (to cancel a mistaken order and direct the funds which I had already dispatched to them towards another order with my name on it). I wasn't asked for any additional documents since I paid from my own account and ordered in my own name. The whole process took 4 days, but this included weekend.
(The need to cancel one order and use the funds towards another order resulted from my mistake. Unfortunately it demonstrates that even customers who generally do read the fine print occasionally make mistakes, and with running a shop comes the burden of having to support them. I realize it's difficult for a "mostly engineering" shop to support a lot of customers - especially customers who speak many different languages. I thus try to not bother them with excess curiosity.)
(The need to cancel one order and use the funds towards another order resulted from my mistake. Unfortunately it demonstrates that even customers who generally do read the fine print occasionally make mistakes, and with running a shop comes the burden of having to support them. I realize it's difficult for a "mostly engineering" shop to support a lot of customers - especially customers who speak many different languages. I thus try to not bother them with excess curiosity.)
Like others, I chose to pay by BTC this was 2 weeks ago. But they never replied with the BTC address. How are we suppose to be support them, when they choose to ignore the custumers?
I probably bought from them before "rush hours" (in early November) so your experience might differ, but I had no trouble contacting Black Arrow (to cancel a mistaken order and direct the funds which I had already dispatched to them towards another order with my name on it). I wasn't asked for any additional documents since I paid from my own account and ordered in my own name. The whole process took 4 days, but this included weekend.
(The need to cancel one order and use the funds towards another order resulted from my mistake. Unfortunately it demonstrates that even customers who generally do read the fine print occasionally make mistakes, and with running a shop comes the burden of having to support them. I realize it's difficult for a "mostly engineering" shop to support a lot of customers - especially customers who speak many different languages. I thus try to not bother them with excess curiosity.)
(The need to cancel one order and use the funds towards another order resulted from my mistake. Unfortunately it demonstrates that even customers who generally do read the fine print occasionally make mistakes, and with running a shop comes the burden of having to support them. I realize it's difficult for a "mostly engineering" shop to support a lot of customers - especially customers who speak many different languages. I thus try to not bother them with excess curiosity.)
wouldn't you think that answering customers queries should be on their priority list.
It seems there are many questions are in regards to making payments for purchasing their miners are going unanswered. Do they want to loose customers?
I've been trying to buy a few X3's for a few friends and myself, and my friends have been asking me why can't we pay? have you got reply from Black Arrow yet?
Look in my signature ↓ ↓ ↓ ↓ KnC can and will deliver (I paid for one already) should I/we stick to a trusted source?
It seems there are many questions are in regards to making payments for purchasing their miners are going unanswered. Do they want to loose customers?
I've been trying to buy a few X3's for a few friends and myself, and my friends have been asking me why can't we pay? have you got reply from Black Arrow yet?
Look in my signature ↓ ↓ ↓ ↓ KnC can and will deliver (I paid for one already) should I/we stick to a trusted source?
To clarify a few things regarding 22nm and 28nm as well as ID for orders.
1.) They stated that if you do a wire transfer from an account that does not have your name on it they they may require Identification. This can help to eliminate quite a few potential problems such as: Fraud, Ensuring Payments are Applied Properly, etc... Even in the US we stores ask for ID when you write a check. I am not worried that they ask the same for a Wire Transfer.
2.) Re: 22nm and 28nm. They floated the question about 22 nm but also stated that they would focus on current design and worry about 22nm for the future. Seems reasonable that they would want to consider all options.
Observation: If you read through this entire thread you will see that it started out nice and neat with on topic questions and answers but as it progresses you can see how even the simplest replies from Black Arrow and other lead to all kinds of unwarranted speculations, off topic posts, and other posts that only create more work for everyone. Many of the questions asked have already been answered in the 30+ pages of posts but people ask again anyway. It would indeed be nice keep things simple and too the point.
1.) They stated that if you do a wire transfer from an account that does not have your name on it they they may require Identification. This can help to eliminate quite a few potential problems such as: Fraud, Ensuring Payments are Applied Properly, etc... Even in the US we stores ask for ID when you write a check. I am not worried that they ask the same for a Wire Transfer.
2.) Re: 22nm and 28nm. They floated the question about 22 nm but also stated that they would focus on current design and worry about 22nm for the future. Seems reasonable that they would want to consider all options.
Observation: If you read through this entire thread you will see that it started out nice and neat with on topic questions and answers but as it progresses you can see how even the simplest replies from Black Arrow and other lead to all kinds of unwarranted speculations, off topic posts, and other posts that only create more work for everyone. Many of the questions asked have already been answered in the 30+ pages of posts but people ask again anyway. It would indeed be nice keep things simple and too the point.
Thank you for the clear and concise points- could not have said it better myself.
This thread is actually very much to the point. Take a look on the knc thread... and say after it that this is obscured...
but however discussion is always a good thing.
I don't see it at this stage a positive thing when a company asks what they should do from their customers.
That should be done at the very beginning of the design process. Throwing dice when the design should be ready
makes customers nervous and at least Im wondering what's the focus. There should not have been any kind of vote or question,
only the focus to get the 28mm design done in time. Hopefully it's now the situation.
I was aware about conditions when ID is required with wires and it still is weird. I send wires to the US, China and various EU countires
quite often and ever - no one - have asked ID in such situation when wire comes from the different account name than on the
order. That happens everywhere and everyday. Holding company pays orders instead of company who orginally made the
order. Company you work for might pay the order for some reason. My company might pay the order for another reason etc and
nothing illegal. Sure, BA can ask IDs, but as long as this is the situation, im out of their books. If my money is not easily welcome, then it goes elsewhere.
Another small, but strange thing is that BA doesn't accept group buys even if only one is handling whole thing as it usually goes.
This doesn't apply to me, however just strange policy. Usually companies are willing to sell as much as they can.
However - Now, I don't post anymore about this subject, it just bothered me a lot as I was about to place X-3 orders some time ago, but was forced to
chance plans as I found that strange clause about required ID docs and explanations.
This isn't really odd actually. a group buy save's you nothing. They have a reseller lined up. And it avoids 200 scams of group buys that never go through. You have three authorized places to buy. That's plenty.
Seeing as they are super busy I'm hoping this is a good sign. And everyone on here constantly jumping at their date because BFL and others have failed us is rude and rather sad. Give them the benefit of the doubt. NO ONE can prove they will or will not be on time. Read about them and either invest or don't but a bunch of guys speculating that MAYYYYYBe they will be on time. a bunch saying no. with no real proof to back it aside from past experience with other companies...
Shutup and let them work
If you have a limited number of products, then your bank statement is going to have an awful lot of deposits of exactly the same amount.
It makes finding transactions not correctly identified, hard to find, with the added risk of being duped.
It takes 5 minutes, to scan your passport, and e-mail it. Big deal.
It makes finding transactions not correctly identified, hard to find, with the added risk of being duped.
It takes 5 minutes, to scan your passport, and e-mail it. Big deal.
To clarify a few things regarding 22nm and 28nm as well as ID for orders.
1.) They stated that if you do a wire transfer from an account that does not have your name on it they they may require Identification. This can help to eliminate quite a few potential problems such as: Fraud, Ensuring Payments are Applied Properly, etc... Even in the US we stores ask for ID when you write a check. I am not worried that they ask the same for a Wire Transfer.
2.) Re: 22nm and 28nm. They floated the question about 22 nm but also stated that they would focus on current design and worry about 22nm for the future. Seems reasonable that they would want to consider all options.
Observation: If you read through this entire thread you will see that it started out nice and neat with on topic questions and answers but as it progresses you can see how even the simplest replies from Black Arrow and other lead to all kinds of unwarranted speculations, off topic posts, and other posts that only create more work for everyone. Many of the questions asked have already been answered in the 30+ pages of posts but people ask again anyway. It would indeed be nice keep things simple and too the point.
1.) They stated that if you do a wire transfer from an account that does not have your name on it they they may require Identification. This can help to eliminate quite a few potential problems such as: Fraud, Ensuring Payments are Applied Properly, etc... Even in the US we stores ask for ID when you write a check. I am not worried that they ask the same for a Wire Transfer.
2.) Re: 22nm and 28nm. They floated the question about 22 nm but also stated that they would focus on current design and worry about 22nm for the future. Seems reasonable that they would want to consider all options.
Observation: If you read through this entire thread you will see that it started out nice and neat with on topic questions and answers but as it progresses you can see how even the simplest replies from Black Arrow and other lead to all kinds of unwarranted speculations, off topic posts, and other posts that only create more work for everyone. Many of the questions asked have already been answered in the 30+ pages of posts but people ask again anyway. It would indeed be nice keep things simple and too the point.
Thank you for the clear and concise points- could not have said it better myself.
This thread is actually very much to the point. Take a look on the knc thread... and say after it that this is obscured...
but however discussion is always a good thing.
I don't see it at this stage a positive thing when a company asks what they should do from their customers.
That should be done at the very beginning of the design process. Throwing dice when the design should be ready
makes customers nervous and at least Im wondering what's the focus. There should not have been any kind of vote or question,
only the focus to get the 28mm design done in time. Hopefully it's now the situation.
I was aware about conditions when ID is required with wires and it still is weird. I send wires to the US, China and various EU countires
quite often and ever - no one - have asked ID in such situation when wire comes from the different account name than on the
order. That happens everywhere and everyday. Holding company pays orders instead of company who orginally made the
order. Company you work for might pay the order for some reason. My company might pay the order for another reason etc and
nothing illegal. Sure, BA can ask IDs, but as long as this is the situation, im out of their books. If my money is not easily welcome, then it goes elsewhere.
Another small, but strange thing is that BA doesn't accept group buys even if only one is handling whole thing as it usually goes.
This doesn't apply to me, however just strange policy. Usually companies are willing to sell as much as they can.
However - Now, I don't post anymore about this subject, it just bothered me a lot as I was about to place X-3 orders some time ago, but was forced to
chance plans as I found that strange clause about required ID docs and explanations.
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