BTC-E.com exchange Bitcoin, Litecoin, Namecoin <-> USD\BTC (fee 0.2%) - page 7.

tolega

full member

Activity: 196

Merit: 100

Quote from: ?? on ??

All my problems are resolved by admin via skype: btc-e.support from Thailand.
Recently he's not online skype often. Huh

Be careful!!!! There is a real and a very similar scam skype account! Don't give your password out. Basic tip

Biro Bob

full member

Activity: 308

Merit: 146

Quote from: Biro Bob on December 24, 2013, 05:57:46 AM

Quote from: Biro Bob on December 23, 2013, 06:04:28 AM

$4000 deposit from OKpay lost: 12/17/2013 4:32 PM GMT

Ticket #CQU-870-12978

Six days and still not there. BTC-e told me they'd 'fixed' it twice and yet still no funds in my account.

How come some deposits from OKPAY to BTCE are instant... and others go missing?

Day 7

BTC-e sent me my third "Hello. Fixed" message today ... but funds are still not in my account.

As such, I've reopened the ticket yet again..

Day 11

Nothing from BTC-e for four days.

FIXED: BTC-e support found the money (Day 11) and it's now in my account

DPoS

sr. member

Activity: 462

Merit: 250

just wanted to say that btc-e is great and a true spirit of bitcoin but hope that TPTB don't railroad it

zyj3000

member

Activity: 60

Merit: 10

Quote from: myself on December 16, 2013, 01:37:23 PM

dear btc-e users if you dont do this before sending funds to btc-e you are "STUPID"
1) go to http://www.mayzusfs.com/
2) open a account
3) send the money to that account
4) then send the money to btc-e

Thanks for the suggestion. not a bad idea if one don't mind identity verification

jebluk

newbie

Activity: 10

Merit: 0

I make withdrawal to okpay and I have get message that withdrawal is success.
But I don't see my balance in my okpay account, I also make a ticket support for it. with the ticket id is Ticket: #WPX-131-55408.
And I get reply message "Hello! Money does not come to you?"
And I reply it again, and 'till now, I don't get any message ..... Thank You, I hope everything's gonna be fine.

edgar

legendary

Activity: 1848

Merit: 1001

after more waiting & more 'support'

Hello. Change e-mail support department set Hold on account of 14 days ('change email support dept' )

Ticket ID: FXW-653-90464
Department: Money Hold
Status: In Progress
Priority: Critic

Subject: FXW-653-90464

Thx. i can see the account is on hold. My question was;

Why? & 'can you do anything about it?',

especially considering;

Changing/resetting the password, (FORCED)CHANGING OF THE EMAIL. For the purpose of security. HOLD UP TO 3 DAYS. It cannot be removed.

Depositing money from the payment systems with a high fraud activity. Hold from 1 to 7 days. It cannot be removed.
Depositing money through the wire transfer. The time of the hold is from 1 month. It can be removed by providing your IDs through the ticket.

and...

Our advantages:

   ~~Trading in automatic mode.~~
   ~~Addition USD deposits within 24 hour~~
   Instant deposit/withdrawal all coin
   ~~USD Withdrawal within 72 hours~~

Answered -Support S <[email protected]> 1:20 PM (47 minutes ago)
Hello
When you change the email withdrawal will be blocked for two weeks.

In contradiction of what is stated on the site and in the replies.

Money hold. 198 hours left

Why do I see such error? Hold is used in the following cases:

   Changing/resetting the password, changing of the e-mail. For the purpose of security. Hold up to 3 days. It cannot be removed.

3rd, 4th, 5th time...... WHY 14 days when 3 days is stated

myself

legendary

Activity: 938

Merit: 1000

chaos is fun...…damental :)

http://www.myfxbook.com/reviews/brokers/btc-e/687264,1

btc-e made it to myfxbook broker list
/congratz

tolega

full member

Activity: 196

Merit: 100

After two months, my money has been returned. Thank the banking system because if I had to wait for BTC-E's support I'd be still sucking my finger.

BTC-E is great for trading but not for sending fiat.

I found out it is cheaper and easier to buy BTC at bitcoin.de and then transfer to BTC-E.

Just a tip for people having the same kind of troubles.

Biro Bob

full member

Activity: 308

Merit: 146

Quote from: Biro Bob on December 23, 2013, 06:04:28 AM

$4000 deposit from OKpay lost: 12/17/2013 4:32 PM GMT

Ticket #CQU-870-12978

Six days and still not there. BTC-e told me they'd 'fixed' it twice and yet still no funds in my account.

How come some deposits from OKPAY to BTCE are instant... and others go missing?

Day 7

BTC-e sent me my third "Hello. Fixed" message today ... but funds are still not in my account.

As such, I've reopened the ticket yet again..

FIXED: BTC-e support found the money (Day 11) and it's now in my account

Lizard

newbie

Activity: 32

Merit: 0

BTC-e why have you closed my ticket again with no response?! Please reopen the ticket below and respond immediately.

TZK-301-48840

ZephramC

sr. member

Activity: 475

Merit: 255

Quote from: myself on December 22, 2013, 06:01:20 PM

btc-e why some orders have so accurate time and other do not ?

It seems that resolution of trading engine is in seconds. But if (and only if) multiple trades happen in single second then subsequent ones are assigned time increased by 0.01 s. (I do not know what happens when there are more than 100 tps.)

joesmoe2012

hero member

Activity: 882

Merit: 501

Ching-Chang;Ding-Dong

My deposit from dec 6th still missing.

Biro Bob

full member

Activity: 308

Merit: 146

$4000 deposit from OKpay lost: 12/17/2013 4:32 PM GMT

Ticket #CQU-870-12978

Six days and still not there. BTC-e told me they'd 'fixed' it twice and yet still no funds in my account.

How come some deposits from OKPAY to BTCE are instant... and others go missing?

FIXED: BTC-e support found the money (Day 11) and it's now in my account

MrWr1TeR

newbie

Activity: 28

Merit: 0

Quote from: ?? on ??

Quote from: MrWr1TeR on December 22, 2013, 05:50:41 AM

After almost one month my account is finally unlocked!

and are you able to withdraw?

Yes everything works.

MusX

full member

Activity: 175

Merit: 100

Quote from: myself on December 22, 2013, 06:01:20 PM

btc-e why some orders have so accurate time and other do not ?

it is anti-arbitrage feature Wink

binaryclock

full member

Activity: 238

Merit: 100

Please help my account on BTC-E has been hacked and I have created many support tickets but they are not being answered.

I was in the middle of a trade when I was logged off then my password was changed.

My email address was also compromised and thats how I believe they were able to get on to my account.

Does anyone have any way of freezing my account 'binaryclock' on btc-e until this is resolved?

Anyone have any way of contacting BTC-E support?

Obviously this is a time sensitive issue as after my password is changed they can't transfer anything off btc-e for 48 hours and it's already been 24!

Please help!!!

Thanks Sad

The ticket number I have created is:

KYX-464-43786

myself

legendary

Activity: 938

Merit: 1000

chaos is fun...…damental :)

btc-e why some orders have so accurate time and other do not ?

myself

legendary

Activity: 938

Merit: 1000

chaos is fun...…damental :)

i dont know why u ppl have so many problem ? do you use tor, proxy or vpn to log in ?

MrWr1TeR

newbie

Activity: 28

Merit: 0

After almost one month my account is finally unlocked!

edgar

legendary

Activity: 1848

Merit: 1001

Quote from: Luror on December 21, 2013, 11:45:41 AM

Quote from: ?? on ??

I received only this from your support;

'Send story ip connections'

Please, for the 3rd time, can you explain exactly what this means? Do you want my IP address?

If there is anyone else that knows what story ip connections/history of IP entries are, i would be extremely grateful!

and i apologize if i'm being thick, its taken 3 weeks just to get this far...

They meant "history of IP addresses you used to login".

Thanks Bud, IP sent...

Successful Authorisation Email received.

But - Money hold - 315 hours left... 13 MORE DAYS! FFS!!

Why do I see such error? Hold is used in the following cases:

Changing/resetting the password, changing of the e-mail. For the purpose of security. Hold up to 3 days. It cannot be removed.
Depositing money from the payment systems with a high fraud activity. Hold from 1 to 7 days. It cannot be removed.
Depositing money through the wire transfer. The time of the hold is from 1 month. It can be removed by providing your IDs through the ticket.

So whats the story now??

Topic: BTC-E.com exchange Bitcoin, Litecoin, Namecoin <-> USD\BTC (fee 0.2%) - page 7. (Read 264904 times)