Topic: BTC-E.com exchange Bitcoin, Litecoin, Namecoin <-> USD\BTC (fee 0.2%) - page 55. (Read 264904 times)

Why does BTC-e.com display "USE EMAIL TO LOGIN, NOT YOUR ACCOUNT NAME" atm?

Is this normal?

Can you give me an accurate estimate on how long its going to take to resolve my issue? Ive been in the support queue for 18 hours now, #48.
Not really my definition of quick.

EvilLizardApparel, was your password strong enough? 20,000+ guests might indicate bruteforce maybe, I don`t know. Also you could get infected anywhere and anyhow, especially if you are using windoze, java, skype and other buggy and spying software.

Deth, multiple people were breached on the 7th. While they were having a huge database issue, mail server issue, and 20,000+ guests on and passwords were being changed. I don't click shoutbox links.

It is 3230 users online right now, few hours ago number was at 6000. What % of users must be affected with unusual and unwanted account behavior for situation to be considered as service security breach? I think that should be more than several nicks here. BTW, I periodically have problems with logout and see DB error as well, but I never had "Bad password" issue.

P.S. I am not choosing any side, I might be wrong as well, but I don`t believe it is exchange`s fault with stolen or lost money right now.

I am having the same issue. Bad password. Started last night. I'm #48 in the support queue going on 12 hours. Can we get an update on this please?

I'm having the same problem, I was using it 5 minutes ago. I think they've exceeded their bandwidth.

Many people were "locked out" of their accounts this weekend, with a "bad password" being reported. Which means it was a widespread security breach. I should not have to lose my 8565 LTC for something I had no fault in. I don't click trollbox links. The fact that it happened to multiple people on the same day leads me to believe that they could not handle the attack traffic effectively and were compromised to some degree. If anything, I want the IP address the withdrawal was requested from. Oh, and, I want my coins..Because the fault lies with you, unless you can tell me otherwise how all these accounts were compromised in one day.

EDIT: Now after they "reopened" my account yesterday, I cannot login AGAIN. Bad password..When I try to send a password recovery email, it says "Error: The database server is not available now, so the page cannot be displayed correctly." ...So like I said, ITS YOUR DATABASE/WEBSITE that is having security issues and just not working at all issues...

@EvilLizardApparel
Dude I am so sorry to hear that some fuck would pull some shit like that on you, and I couldn't imagine that happening to me. I have only had one incident where someone compromised my mining account and changed my wallet address and ended up losing 1 single Bitcoin because of it. At the time they were going for about $5 USD and I was so pissed I actually finally created an account on this forum just so I could complain to the person in charge of the mining pool.

I actually just started using btc-e last week and I had an incident where I made a withdrawal of 900 LTC and the balance showed that I was missing it but it was taking forever to actually make it to my wallet. It took 30+ hours for it to finally actually be sent to me. I feel like it was a real close call with LTC now at about $5 themselves I would be devastated if I were to lose that kind of money. In my personal experience btc-e handled my situation in the correct manner. But I am still scared to put a massive amount into my account and risk it all being taken by someone. I think I'm gonna trade in bite sized chunks from here on out.

EvilLizardApparel, what is the reply they gave you? because if there was no whitrawal, maybe they were sold?? So what is the general consensus about btc-e? is BTC-E SCAM?

Also the 0.5LTC fee what a fking moneygrab, i hope mtgox opens for ltc as soon as possible, these russians had the oportunity of making something really important to compete with gox, instead they are fucking it up

SUPPORT- HELP!!??

You can see my posts all yesterday, here and in the newbie forum. I was having same problem as everyone else. I made transactions on the 6th, couldn't access account on 7th. Got in touch with support yesterday, the 8th. After hours of waiting and telling them I had my savings in there (8565 LTC), they said "wait ~24 hours, more checking" in an email. I said listen, I'll buy your office some pizzas when we get this all settled, I have my savings in there. He replied "okey  " . I just got my account, and my 8565 LTC are gone. The time on the transaction list of the sells were yesterday, the night of the 8th. If the account was "hacked" on the 7th, they would of cleared it then. It wasn't until I told support my account was inaccessible with 8565 LTC, that I was told to wait 24 hours and my account starting selling all my litecoins. BTC-e support, I have screen captures and lists of EVERYTHING. I'm hoping I'm missing something.



EDIT:Not only are they gone, the transaction history shows the last withdrawal/deposit of anything was the 4th!!So my coins weren't stolen or withdrawn ANYWHERE. They are just GONE

EDIT2: Where is best place to showcase all of this. Photobucket?

EDIT3: Now its saying my coins were traded into BTC on the 8th, after talking with support, and withdrawn on the 8th. To BTC address 1FzfsTqgo3ni71QYvDqtBw6wjMHYkEhXW  ...Funny everyone else got their account fixed right away, I was told wait "~24 hours..more checking" .

EDIT4: Found the transaction in the blockchain. I find it strange so many peoples accounts were compromised in one weekend. Someone said someone was using a rainbow table? I shouldn't have to pay for security issue, if that is the case. Support please contact me.

EDIT5 from Blockchain: 2013-04-07 21:53:04
13wbP2pdHFQnQRDLT3d9z4xMQC9aapY8pk
1AJQyW2fEX6WoAL2j7sKSJnYHdZ6dYVw8Z
1C78bx18xZRzupDnWN2GGaPqf5UPpzbosR
14Yxyr5XH7WeuMbLig2VELEtHZPuQhvd53
16CWFnvjnoMH7WQGvEMVXhz8EubHNkZbVe
      1PpTscq2Mexs9RHfQPtz4FiFh4jEYDu9bY 7.441 BTC
1FzfsTqgo3ni71QYvDqtBw6wjMHYkEhXW 207.2 BTC

EDIT6: I guess I won't be able to send my daughter to a private school afterall. If you feel like returning the money you stole from account iBitminer on BTC-e, whoever you are, here is my BTC address. But I know you won't.  197nhyBQa9Bhfhzi6ABBBZzfjDfLgHeAmr  . And her name is Aurora.

I can't even recieve the withdraw mail either the mailchange confirmation. I have an gmx based mailadress in my account. Seems more people have troubles with that.
Pls change my mail to the new one or send me an manual confirmation-mail.
I just want to get my BTC out again. Transaction #16100011.

I posted a comment about the fee on https://btc-e.com/news/127

I heard from a guy who try to withdraw his ~400LTC yesterday (+24h) that he just got them.
'cannot edit my post on btc-e.

Got same email, and then it showed up 30 seconds later after i got reply. Think they are manually releasing them on request.

Not sure about the DDOS, there was no lag on server at the time.

Got a reply to my email:


It's there now:

http://explorer.litecoin.net/address/LZWzY8KANFWreoFUyRiNv8xEiBogyKEhPt

Same issue here, something funny going on with LTC withdrawls

http://explorer.litecoin.net/address/Lc1A7BJ5Ls3LAhijZ741wZTbtrixdWscdC

49, 99, 99 went through ok.

http://i.imgur.com/EhwUjAu.jpg

I'm missing one about 2 minutes later for 149.
Some 20+ blocks have been mined since and its not showing on any.

BTC-e should also list the Block chain Transaction ID next to the withdrawl in the transaction history so we can trace these.

I have been waiting almost 24 hours now for my LTC withdrawl.  Still nothing:

http://i.imgur.com/aeWlGS1.png

http://explorer.litecoin.net/address/LZWzY8KANFWreoFUyRiNv8xEiBogyKEhPt

No response to my PM to support.  Sent email this morning to [email protected].

Does it get me back my 4.84 BTC?

I tried to confirm my email-add but I dont receive a confirmation mail.

Use https://btc-e.com/news/131 and you will not have problems with safety