Me as well. I've tried to contact support multiple times in the last 24 hours and I haven't received a single reply.
I'm locked out of my account because it is either locked, or my password was changed without my consent. I know I'm using the right password, because it is saved on my browser.
The meager 8 LTC I have on my account is all I own right now.
This lack of reply is very unprofessional. I don't know what I did wrong to deserve to not be replied to.
At least give me my damn coins back.
Topic: BTC-E.com exchange Bitcoin, Litecoin, Namecoin <-> USD\BTC (fee 0.2%) - page 57. (Read 264904 times)
April 08, 2013, 04:29:03 PM
April 08, 2013, 04:23:59 PM
[...]
I honestly think it was a server exploit on BTC-E.com side. Reason he didnt respond to me for hours. just told me WAIT on ICQ, now he is calling me an extortionist. Ofcourse. I asked him to fix my issue and I am an extortionist? Thats stupid and inmature!
I would like my 4.84 BTC
I honestly think it was a server exploit on BTC-E.com side. Reason he didnt respond to me for hours. just told me WAIT on ICQ, now he is calling me an extortionist. Ofcourse. I asked him to fix my issue and I am an extortionist? Thats stupid and inmature!
I would like my 4.84 BTC
Indeed, very immature! Unbelievable. Probably some kids are running btc-e.com. Reminds me a lot of bitmarket.eu, who messed it up and made many people lose their funds (apparently due to incompetence rather than scam, but you never know...).
I can't believe BTC-E is still the third largest BTC/USD exchange in terms of volumne (ref. http://bitcoinwatch.com) - I predict they will go the same way as bitmarket.eu and tradehill did (both of which I used to be client at but did not lose funds due to lots of luck), and from my experience I recommend everyone to withdraw your funds from there as long as you still can.
I am glad I found this thread at the right time - I will forget my BTC-E login data now - and I will stop my relationship to BTC-E before it even started. Good luck to everyone.
Another user with same issue as mine: https://bitcointalk.org/index.php?topic=170592.20 user Tarzan! I hate to say it but join the club.
April 08, 2013, 04:20:46 PM
[...]
I honestly think it was a server exploit on BTC-E.com side. Reason he didnt respond to me for hours. just told me WAIT on ICQ, now he is calling me an extortionist. Ofcourse. I asked him to fix my issue and I am an extortionist? Thats stupid and inmature!
I would like my 4.84 BTC
I honestly think it was a server exploit on BTC-E.com side. Reason he didnt respond to me for hours. just told me WAIT on ICQ, now he is calling me an extortionist. Ofcourse. I asked him to fix my issue and I am an extortionist? Thats stupid and inmature!
I would like my 4.84 BTC
Indeed, very immature! Unbelievable. Probably some kids are running btc-e.com. Reminds me a lot of bitmarket.eu, who messed it up and made many people lose their funds (apparently due to incompetence rather than scam, but you never know...).
I can't believe BTC-E is still the third largest BTC/USD exchange in terms of volumne (ref. http://bitcoinwatch.com) - I predict they will go the same way as bitmarket.eu and tradehill did (both of which I used to be client at but did not lose funds due to lots of luck), and from my experience I recommend everyone to withdraw your funds from there as long as you still can.
I am glad I found this thread at the right time - I will forget my BTC-E login data now - and I will stop my relationship to BTC-E before it even started. Good luck to everyone.
April 08, 2013, 04:09:30 PM
Why, then, once your account hacked?
Im not sure I am understanding you... "Once your account hacked"
Yeah it seems so. because my BTC 4.84 of them are gone... Go figure! And No i didnt share password, click on any phishing links... I just couldnt verify my e-mail because your website gave me an error when i tryed over and over again!
PS: Seems like what I was experiencing is the same that biodieselchris experienced, except that I did not lose any funds (I use Linux, so probably no Windows Trojan stole my password):
Dont blame an OS, its not the OS not a trojan. Im kinda sure
April 08, 2013, 04:08:58 PM
PS: Seems like what I was experiencing is the same that biodieselchris experienced, except that I did not lose any funds (I use Linux, so probably no Windows Trojan stole my password):
WARNING -- I lost access to my account all of a sudden over the weekend -- maybe it was hacked, maybe not, not sure -- but my password suddenly stopped working and the reset function claims a message was sent but either a) none was, or b) the email was also fraudulently changed. I emailed supprt @ btce and they never responded. I lost some NMC and BTC.
April 08, 2013, 04:07:21 PM
I just opened an account at BTC-E.
First login was successful. After logging out, I tried to login again after some minutes. But I did not succeed - allegedly wrong password.
I tried 3 times, now the account is blocked for 30 min.
So I clicked "forgot password" and entered my email, but I did not receive any email with further instructions (I tried 2 times to no avail).
I also checked my spamfolder - no email received even after 40 minutes.
What's wrong - server overload or serious problem? (the website is otherwise responsive - no signs of an overload)
Despite their constant PR and support replies to the contrary, THEIR EMAILS ARE NOT GOING THROUGH 100%.First login was successful. After logging out, I tried to login again after some minutes. But I did not succeed - allegedly wrong password.
I tried 3 times, now the account is blocked for 30 min.
So I clicked "forgot password" and entered my email, but I did not receive any email with further instructions (I tried 2 times to no avail).
I also checked my spamfolder - no email received even after 40 minutes.
What's wrong - server overload or serious problem? (the website is otherwise responsive - no signs of an overload)
Fortunately I did not yet transfer any BTC funds to them yet - although I had already generated (and noted) my personal BTC address after my first login directly after account creation, so I COULD have transferred BTCs there already! - If I had done so, I could not get hold of my BTC funds now...
What am I supposed to think of all this? Is this the same scam (or incompetence) as "bitmarket.eu"?
Not very encouraging - I am wondering whether I should ever use this platform... maybe vircurex.com is the better choice (they are swiss, right? - slightly higher trading fees (0.5%), but that's worth paying - I learned also earlier that the "bitcoin.de" fees were worth paying compared to the fee-less "bitmarket.eu" scam)
Well face it BTC-E.com is fun. The troll box etc. But if you are in the same boat as me. U just lost all your BTC. The reason he isnt replying probabaly because he found out a while back and fixed it by now. But he cant get back your cash...
April 08, 2013, 04:06:11 PM
Why, then, once your account hacked?
April 08, 2013, 04:04:35 PM
WARNING -- I lost access to my account all of a sudden over the weekend -- maybe it was hacked, maybe not, not sure -- but my password suddenly stopped working and the reset function claims a message was sent but either a) none was, or b) the email was also fraudulently changed. I emailed supprt @ btce and they never responded. I lost some NMC and BTC.
Did you click any links in the trollbox ? Are you running Windows ? Could you've been infected with a trojan ?
I dont think anno 2013 anyone will get tricked by a phishing attack or fake website. We aint stupid! Session stealer could but unlikely.
I honestly think it was a server exploit on BTC-E.com side. Reason he didnt respond to me for hours. just told me WAIT on ICQ, now he is calling me an extortionist. Ofcourse. I asked him to fix my issue and I am an extortionist? Thats stupid and inmature!
I would like my 4.84 BTC
April 08, 2013, 04:03:45 PM
I just opened an account at BTC-E.
First login was successful. After logging out, I tried to login again after some minutes. But I did not succeed - allegedly wrong password.
I tried 3 times, now the account is blocked for 30 min.
So I clicked "forgot password" and entered my email, but I did not receive any email with further instructions (I tried 2 times to no avail).
I also checked my spamfolder - no email received even after 40 minutes.
What's wrong - server overload or serious problem? (the website is otherwise responsive - no signs of an overload)
Despite their constant PR and support replies to the contrary, THEIR EMAILS ARE NOT GOING THROUGH 100%.First login was successful. After logging out, I tried to login again after some minutes. But I did not succeed - allegedly wrong password.
I tried 3 times, now the account is blocked for 30 min.
So I clicked "forgot password" and entered my email, but I did not receive any email with further instructions (I tried 2 times to no avail).
I also checked my spamfolder - no email received even after 40 minutes.
What's wrong - server overload or serious problem? (the website is otherwise responsive - no signs of an overload)
Fortunately I did not yet transfer any BTC funds to them yet - although I had already generated (and noted) my personal BTC address after my first login directly after account creation, so I COULD have transferred BTCs there already! - If I had done so, I could not get hold of my BTC funds now...
What am I supposed to think of all this? Is this the same scam (or incompetence) as "bitmarket.eu"?
Not very encouraging - I am wondering whether I should ever use this platform... maybe vircurex.com is the better choice (they are swiss, right? - slightly higher trading fees (0.5%), but that's worth paying - I learned also earlier that the "bitcoin.de" fees were worth paying compared to the fee-less "bitmarket.eu" scam)
April 08, 2013, 03:46:34 PM
WARNING -- I lost access to my account all of a sudden over the weekend -- maybe it was hacked, maybe not, not sure -- but my password suddenly stopped working and the reset function claims a message was sent but either a) none was, or b) the email was also fraudulently changed. I emailed supprt @ btce and they never responded. I lost some NMC and BTC.
Did you click any links in the trollbox ? Are you running Windows ? Could you've been infected with a trojan ?
April 08, 2013, 03:45:24 PM
BTC-e, give them back their money, what are you doing?
April 08, 2013, 03:45:11 PM
Finally, they removed my original email address and I was able to confirm my Gmail one and withdraw my BTC, but I don't understand why they can't work out what the problem is with non-gmail recipients not getting email anymore. The logs should say their messages were refused by the destination server because they are on a spam block list, or something to that effect. That's the message Neofutur got when he started his BTC alert system, and he was able to get taken off the list.
If we can only use G-spy-mail forevermore, screw that.
If we can only use G-spy-mail forevermore, screw that.
April 08, 2013, 03:39:58 PM
WARNING -- I lost access to my account all of a sudden over the weekend -- maybe it was hacked, maybe not, not sure -- but my password suddenly stopped working and the reset function claims a message was sent but either a) none was, or b) the email was also fraudulently changed. I emailed supprt @ btce and they never responded. I lost some NMC and BTC.
Same happend here read my story and experience with "support".
https://bitcointalksearch.org/topic/btc-ecom-not-able-to-login-warning-they-are-not-helping-me-170592
He extortionist
Mark Z (23:28:59 8/04/2013)
Out of fairness I will close topic and not come back not speak about it if you give me back my BTC
Mark Z (23:29:36 8/04/2013)
because if im not being compensated Ill just leave the topic open
Mark Z (23:31:34 8/04/2013)
Come on you make tons of money, at least make this right!
April 08, 2013, 03:27:25 PM
WARNING -- I lost access to my account all of a sudden over the weekend -- maybe it was hacked, maybe not, not sure -- but my password suddenly stopped working and the reset function claims a message was sent but either a) none was, or b) the email was also fraudulently changed. I emailed supprt @ btce and they never responded. I lost some NMC and BTC.
Same happend here read my story and experience with "support".
https://bitcointalksearch.org/topic/btc-ecom-not-able-to-login-warning-they-are-not-helping-me-170592
April 08, 2013, 03:25:12 PM
I lost 4.84 BTC, thanks to BTC-E.com Read full story here: https://bitcointalksearch.org/topic/btc-ecom-not-able-to-login-warning-they-are-not-helping-me-170592
And yes I asked him to make it even... He didnt and posted parts of my chat on the forum. Nice person
And yes I asked him to make it even... He didnt and posted parts of my chat on the forum. Nice person
April 08, 2013, 03:23:48 PM
mail server works
How many people's spam folders need to receive absolutely nothing from btc-e.com before you stop lying?
A lot of us are confirming this here:
https://btc-e.com/news/129
The language barrier excuse has gone way too far.
I'm going to have to request a scammer tag now.
-0.2032669 of my BTC are being held fraudulently by btc-e.com while they do nothing but claim fraudulently that "mail server works". Will update when their mail server ACTUALLY works and an email is ACTUALLY received that lets me withdraw my BTC to 1TBZYXjrGjXCEN1SprpF66Jzy5uN3GiLS.
check pm
April 08, 2013, 01:44:17 PM
April 08, 2013, 01:41:05 PM
mail server works
April 08, 2013, 01:10:08 PM
WARNING -- I lost access to my account all of a sudden over the weekend -- maybe it was hacked, maybe not, not sure -- but my password suddenly stopped working and the reset function claims a message was sent but either a) none was, or b) the email was also fraudulently changed. I emailed supprt @ btce and they never responded. I lost some NMC and BTC.
Well, I don't have any experience like this, but for anyone who had a problem similar to mine above, I am able to access my profile now if I refresh the page which displays the authorization request. Refreshing the page works every time although i don't know why I need to do that. A lot of problem with the exchanges these days, can only hope that is a good sign in the mid term.
I had the exact same problem, I'd been furious all afternoon yesterday. Ill try when i get home. Thanks.
April 08, 2013, 11:44:11 AM
I can't withdraw coins because I'm not receiving the confirmation emails. It would be nice to get an update from BTC-E about this.
Jump to: