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Topic: BTC.com | Bitcoin & Bitcoin Cash WALLET Mobile & Web | Secure & trusted. - page 3. (Read 33629 times)

legendary
Activity: 1492
Merit: 1021


Hey everyone, we are scaling our support team. We apologize for the delays in support emails, we are under an immense amount of them. We will get to them as soon as we can.

Thank you for understanding.




newbie
Activity: 2
Merit: 0
newbie
Activity: 1
Merit: 0
Hello,  Sad Sad Angry Angry
no can send payment with my WALLET I see this problem

There was a problem sending your transaction Cosigning is disabled for this wallet, please contact support!
Please help and Solve this problem

i have sent a 3 email to [email protected]

There has been no response for more than a 3 day

thanks

+
the same situation
newbie
Activity: 2
Merit: 0
Hello,  Sad Sad Angry Angry
no can send payment with my WALLET I see this problem

There was a problem sending your transaction Cosigning is disabled for this wallet, please contact support!
Please help and Solve this problem

i have sent a 3 email to [email protected]

There has been no response for more than a 3 day

thanks
legendary
Activity: 1492
Merit: 1021
You will send me an confirmation mail to confirm for my wallet adress.
I enter my adress to connect it to your pool for payments.
i tried it on different computers in different browsers in different networks on different days and times. but your mail dont reach me.
its important to connect my wallet adress to your pool because of payments. otherwise it makes no sence to mine in your pool.
the lowhashrate notification mail reached me immediately. i try to contact you but i need telegram and i dont have it.
hope someone read this and can conntact me.
thx
ScarletRunner

please send an email to [email protected] for any issues, thanks.
newbie
Activity: 2
Merit: 0
You will send me an confirmation mail to confirm for my wallet adress.
I enter my adress to connect it to your pool for payments.
i tried it on different computers in different browsers in different networks on different days and times. but your mail dont reach me.
its important to connect my wallet adress to your pool because of payments. otherwise it makes no sence to mine in your pool.
the lowhashrate notification mail reached me immediately. i try to contact you but i need telegram and i dont have it.
hope someone read this and can conntact me.
thx
ScarletRunner
legendary
Activity: 1492
Merit: 1021
PM received ....reply sent....

3.25 BCH at stake

....


Now pray and wait...




We have responded. Please check your inbox.
sr. member
Activity: 558
Merit: 295
Walter Russell's Cosmogony is RIGHT!
PM received ....reply sent....

3.25 BCH at stake

....


Now pray and wait...


legendary
Activity: 1492
Merit: 1021
It looks like nobody cares.


please check your DM's - we will get this fixed. Nothing has been stolen.
legendary
Activity: 1492
Merit: 1021
BTC.com has BLOCKED MY IP for over two weeks and not responded to my tickets...
I have lost access to my BCH account and suffered a HUGE loss because of their incompetence and poor service.

I recently changed my password of my BCH wallet.. (ONLY BECAUSE THEY RECOMMENDED IT...IT WAS FINE AND WORKING FOR MANY MONTH BEFORE THE UPGRADE !!!!)
I was given a secret bunch of words needed for recovery..mnemonic

I was VERY careful to write it down EXACTLY...it was entered twice to be updated so there was no chance of mistaking it.
I saved the secret words mnemonic they sent me..

Immediately after the password I receive email confirmation of the change and proceeded to the wallet ONLY TO BE TOLD the password/login info was NOT correct..

BULL...FUCKING SHIT..it was the correct exact one from only a few minuted earlier..
I tried the recovery procedure only to be told the the secret word mnemonic was NOT correct...BULL FUCKING SHIT it is the exact one  I JUST RECEIVED...

Now over two weeks and several tickets later

AND STILL NO ANSWER OR SUPPORT......

.....

I should have know better than to trust these fuckers......I KNEW that NO BCH wallet is SAFE...
this is the second time I have had large amount of BCH STOLEN because of the FUCKING SHIT WALLETS...



Nothing has been stolen, i'll contact you through PM for your support ticket - must of been an error from our support department. Apologies for that.

newbie
Activity: 7
Merit: 0
It looks like nobody cares.
newbie
Activity: 7
Merit: 0
BTC.com has BLOCKED MY IP for over two weeks and not responded to my tickets...
I have lost access to my BCH account and suffered a HUGE loss because of their incompetence and poor service.

I recently changed my password of my BCH wallet.. (ONLY BECAUSE THEY RECOMMENDED IT...IT WAS FINE AND WORKING FOR MANY MONTH BEFORE THE UPGRADE !!!!)
I was given a secret bunch of words needed for recovery..mnemonic

I was VERY careful to write it down EXACTLY...it was entered twice to be updated so there was no chance of mistaking it.
I saved the secret words mnemonic they sent me..

Immediately after the password I receive email confirmation of the change and proceeded to the wallet ONLY TO BE TOLD the password/login info was NOT correct..

BULL...FUCKING SHIT..it was the correct exact one from only a few minuted earlier..
I tried the recovery procedure only to be told the the secret word mnemonic was NOT correct...BULL FUCKING SHIT it is the exact one  I JUST RECEIVED...

Now over two weeks and several tickets later

AND STILL NO ANSWER OR SUPPORT......

.....

I should have know better than to trust these fuckers......I KNEW that NO BCH wallet is SAFE...
this is the second time I have had large amount of BCH STOLEN because of the FUCKING SHIT WALLETS...

Nearly same problem here, can not recover my pass from recovery sheet, IP was blocked and no anwers from support for more than 2 weeks. What is going on with them?
sr. member
Activity: 558
Merit: 295
Walter Russell's Cosmogony is RIGHT!
BTC.com has BLOCKED MY IP for over two weeks and not responded to my tickets...
I have lost access to my BCH account and suffered a HUGE loss because of their incompetence and poor service.

I recently changed my password of my BCH wallet.. (ONLY BECAUSE THEY RECOMMENDED IT...IT WAS FINE AND WORKING FOR MANY MONTH BEFORE THE UPGRADE !!!!)
I was given a secret bunch of words needed for recovery..mnemonic

I was VERY careful to write it down EXACTLY...it was entered twice to be updated so there was no chance of mistaking it.
I saved the secret words mnemonic they sent me..

Immediately after the password I receive email confirmation of the change and proceeded to the wallet ONLY TO BE TOLD the password/login info was NOT correct..

BULL...FUCKING SHIT..it was the correct exact one from only a few minuted earlier..
I tried the recovery procedure only to be told the the secret word mnemonic was NOT correct...BULL FUCKING SHIT it is the exact one  I JUST RECEIVED...

Now over two weeks and several tickets later

AND STILL NO ANSWER OR SUPPORT......

.....

I should have know better than to trust these fuckers......I KNEW that NO BCH wallet is SAFE...
this is the second time I have had large amount of BCH STOLEN because of the FUCKING SHIT WALLETS...
legendary
Activity: 1492
Merit: 1021



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