Topic: Butterfly Labs Forced "On Hold For Refund" for all my Single SC orders - page 52. (Read 59172 times)

You know, if BFL was considerate, somewhat on schedule with their promises, and didn't have a PR guy coming in here treating his customers like his enemies, then maybe people wouldn't get so upset with the company. You can make as many excuses as you want for BFL, but the fact is that many rational and reasonable customers are not happy. You can't simply tell me that they're all idiots or are trolling for the sake of trolling. BFL simply gets away with it because they're out of the physical reach of most of their customers.

I'm so tired of this "vote with your money" line. He did vote when he placed his orders! It's like saying that because you can vote, you should never complain about what a politician does after the election. He voted for a guy that did not live up to his campaign promises and he can't go back and change his vote. Can he use his refunded money to now buy a batch 1/2/3 Avalon? NOPE! Getting a refund does not cut out this pain. BFL's failures have already lost him a LOT of opportunity and a refund will not change that.

 Again, I need to disagree that my actions are worthy of scorn and contempt. I am merely reacting to stimulus.

Notice the ALL CAPS rage that wrenchmonkey/BFL PR picked up from Amy's Baking Company. Combining the white hot internet rants of Amy with the douche+troll broken record track of Joshclown is pure genius.

Also note that the BFL dissent went from a "few trolls" to a "hive mind" and now all of bitcointalk is made of "fucking trolls and douches". Sound familiar?

Also note, the wrenchmonkey account was created April 16th 2013. All of a sudden he is a rabid BFL supporter.

Pre-orders are a risky business. They're fraught with delays. Anybody who buys into a pre-order with pre-conceived notions other than "I'll get this eventually, and be among the first to get it, when they FINALLY come" needs to reevaluate their participation in pre-orders.

I've personally handled group buys/preorders in the past as well. I refuse to do them anymore, because something ALWAYS happens, and you end up 'breaking promises' due to circumstances beyond your control. When pre-orders have been delayed in the past, I've offered people the option to obtain refunds. The people who didn't want to wait anymore took the refunds. Some took refunds faster than others, some waited longer than others, but every single one of them had the common sense to recognize that the ball was in THEIR court. If they chose to continue to wait, then that choice was on THEM, not on me. If people had started trashing me, I'd have refunded their pre-order money as well. In the end, the reasonable people all walked away no worse for the wear. The people who waited got their product eventually. The people who didn't, got their money.

And people have BEGGED me to run similar pre-orders since. But I don't do it anymore, even though 99.9% of the people involved were reasonable throughout the whole thing. I think the majority of BFL buyers are the same way (reasonable, that is), but the vocal majority sure to make it suck for everybody else.

Bureaucratic agencies aren't there to repair hurt feelings, or to punish companies for saying things that strike you as 'unprofessional'. They're there to address cases of ACTUAL fraud, which you've admitted you don't believe is the case. Hence, your behavior and decision to waste the time of those agencies is childish and petty, and worthy of nothing but scorn and contempt.

But keep digging, I guess...

We must be reading different forums. You can simply look at my exchanges with Josh. Two or three times now he's replied to me with something along the lines of "your post is so dumb I don't know where to begin". He takes the time to reply to me to say I'm wrong but for some reason can never find where to begin and explain how I am wrong and never once addresses any of the points I make. I don't use petty insults and I post legitimate points based on facts that I take the time to quote and link sources for but all he can muster is insults in return. My points might be wrong but insulting me isn't going to show me the error of my ways.

He wasn't banned. He had his orders involuntarily canceled after waiting almost 11 months with almost 5k of his dollars on the line. The problem here is that people keep wanting to frame this as a business refusing service to a bad customer. Back in June, BFL is the one that needed his money and trust to help them bring ASIC miners to market. The fact is that BFL has had his money for almost a year while they failed time after time to deliver on their end of the deal that he based his decision to order on. The LEAST they can do is turn the other cheek when he's justifiable upset about their failures. His ranting does not impact their ability to do business like a rowdy restaurant customer that needs to be refused service. Their angry customers deserve their understanding and compassion, not retribution. The ABC picture above really does hit the nail on the head! LOL

How come all these pro-BFL posts read the same? Wouldn't surprised me if BFL just made multiple troll accounts to ridicule their critics.

Watch out, those BFL lovers are not gonna appreciate those comments.

 Correction: Using bureaucratic agencies to shed light on a company that openly has contempt for it's customers, fires those customers after they've endured one delay after another, one broken promise after another, more taunting and unprofessionalism from an officer of the company - after calling them out on it in a public forum. This is not normal behavior to see from a product developer. I don't know what country you live in, or what other companies you have dealt with that treated you similarly, and think it's OK.

 In retrospect, I should indeed have taken a refund sooner rather than having one forced on me. Captain Hindsight and so on and so forth.
 
 

Yes they missed targets. You as a consumer can vote with your money. Get a refund, buy asicminer, avalon, GPUs, abacuses. If you have been waiting so long for BFL that it is bringing you emotional pain, cut the pain out and get a refund.