I have used you service before and I have a short suggestion on one coin you could add to improve coverage: tether.
Adding Tether would allow customers to exchange volatile cryptocoins for a more stable asset, and would probably add alot of utility for your service. Your competitor shapeshift already has tether, and it would be awesome if you could add it too.
Hey! Nice to hear your feedback. We definitely have plans to add Tether on Changelly. Thanks for your suggestion!
Well, I wanted to sell XMR using Changelly and Minergate invoice and it's frozen since alsmot a day now. There was no response for my support ticket and to be honest I have no idea if I will get my coins back \-:
Hey! We usually respond on tickets in one business day and occasionally on weekends. We see that Monero exchanges are going properly. It seems the problem is on Minergate side, they didn't send funds to Changelly for exchange. In such case we suggest you to contact Minergate support team, they will provide your invoice withdrawal transaction or refund XMR to your account.