Hi all,
I just got an update from Colin. It looks like he hasn't gotten ahold of BkkCoins yet, but he's going to be going over the test board some more with his scope this evening. So far everything looks good, which further confirms his hypothesis that there's a problem with the software somewhere. He also confirmed that he would be willing to refund the cost of assembly for anyone who wants it. Assembly cost comes out to $40 per miner.
Hi ryepdx!
I have many chips on order in steamboat's batch 4 and I've requested a refund. As such, I'd also like to request a refund for the un-needed assembly labor ($40-45/device?). How do we go about placing a request for that refund?
In addition to the assembly labor refund, I want to confirm that I will still be entitled to receive a shipment of the non-refundable hardware that was purchased for my assembly? That's nearly 2/3 of the cost and I'd like to recover that as much as possible of that investment, too.
As far as I understand, Colin is willing to refund all of the labor, and in addition, there is a hardware investment that is non-refundable. Correct?
As others have stated, your ethics are commendable - I appreciate you doing what you can here to make customers happy during this difficult situation. As someone else said, I too look forward to the opportunity to do business with yourself again. You've certainly proven yourself trustworthy to me!
