Hi,
I have problems with withdrawal, it is pending since 24 hours, and the live support cannot help, just saying, I will receive my funds, but no time frame, no SLA, just "will"
Does anybody else having issues with withdrawal?
According to the support, they are processing the payments manually, and I strarted to worry, this used to be a bad sign
Topic: Cloudbet | Sportsbook and Casino | Bet with BTC and BCH | 100% Deposit Bonus - page 168. (Read 465733 times)
April 25, 2018, 02:48:51 AM
April 23, 2018, 06:08:46 PM
I have an issue with my account. I tried to reach through the chat and by email but it seems you haven't replied yet. Is there a way we could solve the issue by PM maybe?
I think their live chat is the best possible way to sort things out, they are not always that active here, only recently they came here to announce their addition of their new coin, live support might not be active round the clock but when you are active it is the best way to settle things rather than waiting over here. April 23, 2018, 02:50:03 PM
Hi Cloudbet,
I have an issue with my account. I tried to reach through the chat and by email but it seems you haven't replied yet. Is there a way we could solve the issue by PM maybe?
I have an issue with my account. I tried to reach through the chat and by email but it seems you haven't replied yet. Is there a way we could solve the issue by PM maybe?
April 20, 2018, 05:33:44 PM
I noticed that Cloudbet started advertising on COVERS, one of the biggest gambling websites.
My only question is whether or not the good folks at COVERS have done their research on this company and it's shady business practices.
I have not heard anyone complaining about loosing their funds with the site, what do you mean by shady business practices and can you link any news which i am not aware off, they started accepting bitcoin cash which is a welcome move and hopefully we could see more coins being added in the future.My only question is whether or not the good folks at COVERS have done their research on this company and it's shady business practices.
April 20, 2018, 12:54:37 PM
I noticed that Cloudbet started advertising on COVERS, one of the biggest gambling websites.
My only question is whether or not the good folks at COVERS have done their research on this company and it's shady business practices.
My only question is whether or not the good folks at COVERS have done their research on this company and it's shady business practices.
April 20, 2018, 11:25:25 AM
Hi Peter,
thanks for replying. I've sent you a PM.
thanks for replying. I've sent you a PM.
April 19, 2018, 09:48:47 AM
Hi h4ns,
Sorry to hear this. Can you PM me your nickname/email address so I can have a look at the support ticket for you?
I believe the issue may be to do with whether you have a legacy wallet or not, but would like to take a look for you.
Thanks
Peter @ Cloudbet.
Sorry to hear this. Can you PM me your nickname/email address so I can have a look at the support ticket for you?
I believe the issue may be to do with whether you have a legacy wallet or not, but would like to take a look for you.
Thanks
Peter @ Cloudbet.
April 19, 2018, 05:35:36 AM
Did anybody make a succesful BCH withdrawal?
For me it didn't work once. Whenever I try to make a request it says "This is not a valid Bitcoin Cash address." although I copy+pasted it from Blockchain.info. However if I enter a BTC address there is no error message popping up.
Yes, I have switched to BCH as my active currency from the player dashboard before.
The live chat support does not know, the mail support does not reply.
Screenshots:
https://i.imgur.com/WoGa9Na.png
https://i.imgur.com/ESmRIQc.png
https://i.imgur.com/IF5VATx.png
Thanks for your assistance.
For me it didn't work once. Whenever I try to make a request it says "This is not a valid Bitcoin Cash address." although I copy+pasted it from Blockchain.info. However if I enter a BTC address there is no error message popping up.
Yes, I have switched to BCH as my active currency from the player dashboard before.
The live chat support does not know, the mail support does not reply.
Screenshots:
https://i.imgur.com/WoGa9Na.png
https://i.imgur.com/ESmRIQc.png
https://i.imgur.com/IF5VATx.png
Thanks for your assistance.
April 16, 2018, 06:30:28 AM
Hello,
I received today all my withdraw.
Thank you, Peter for help. Very nice and helpful guy!
Regards.
I received today all my withdraw.
Thank you, Peter for help. Very nice and helpful guy!
Regards.
No worries Sondrax, glad I could help!
April 16, 2018, 06:16:25 AM
Hello,
I received today all my withdraw.
Thank you, Peter for help. Very nice and helpful guy!
Regards.
I received today all my withdraw.
Thank you, Peter for help. Very nice and helpful guy!
Regards.
April 16, 2018, 05:34:19 AM
Hello! Since 18.12.2017 my account is blocked! I'm tired of writing in support! No one answers specifically! How long can I wait?
sorry for my bad english!
sorry for my bad english!
Sorry to hear this kill7777, I have sent you a PM to look into this.
Thanks
Peter @ Cloudbet
April 15, 2018, 10:18:37 AM
If it is a larger amount, you can submit your issue here Report Issue
April 13, 2018, 10:51:45 AM
Hello! Since 18.12.2017 my account is blocked! I'm tired of writing in support! No one answers specifically! How long can I wait?
sorry for my bad english!
sorry for my bad english!
April 10, 2018, 10:35:04 AM
I still don't have any info about my withdraw. It's pending more than 7 days. Peter I can't send you PM for more details because you don't accept PM from newbies.
Sorry for this Sondrax, not sure how this slipped by.
I have sent you a PM now.
Thanks
Peter @ Cloudbet
April 10, 2018, 10:20:25 AM
I still don't have any info about my withdraw. It's pending more than 7 days. Peter I can't send you PM for more details because you don't accept PM from newbies.
April 10, 2018, 09:37:29 AM
Did you meanwhile open a scam accusation with proof? If not, why not?
Because I believed that my withdrawal would be processed.
And not in vain.
I want to inform you that I got my 1.42 bitcoins. Thanks for the help, Peter!
Happy to help!
April 09, 2018, 05:14:14 AM
Did you meanwhile open a scam accusation with proof? If not, why not?
Because I believed that my withdrawal would be processed.
And not in vain.
I want to inform you that I got my 1.42 bitcoins. Thanks for the help, Peter!
April 08, 2018, 08:46:00 AM
Really good news to see that you are crediting the users with bitcoin cash and allowing users to use it to gamble too, but i would like you to be active in the forum too as most of the time we are not seeing your presence in this forum, are there any plans to include additional coin in the future which would be a cool feature. Is there a initial deposit bonus for bitcoin cash.
Hi eaLiTy, moving forward I will be active in this community, and I apologise for the prior absence. In regard to altcoins, we're yet to decide on further altcoin additions. Should we make any changes I'll let you know about it on this forum for sure.Finally they are crediting the users with bitcoin cash, it was one of the best sports betting sites with live betting, but if they could ramp up their customer care efforts and the reduce the withdrawal time, then it would be great, it is good to see more options being given to the users.
Thanks for your feedback uray, I am in contact with our customer service team and will update them on what I hear on this forum.Today is the fifteenth day since the moment of the my withdrawal...
I'm sorry for this ttr, let me press our customer service team again.I liked these guys a lot in the past but now they're holding up my withdrawals.
Not rejected just pending for days. I canceled a transaction after 4 days of not going through (pending) and started another one two days ago and still nothing.
Their support - while active - is of no use, just giving me the copy paste nonsense.
Withdrawals should be prompt - automated or not.
bathrobehero, please can you PM me your email address and/or Cloudbet nickname if different, so I can look into this for you?Not rejected just pending for days. I canceled a transaction after 4 days of not going through (pending) and started another one two days ago and still nothing.
Their support - while active - is of no use, just giving me the copy paste nonsense.
Withdrawals should be prompt - automated or not.
Glad to see you're back, Cloudbet. I was asking few weeks ago what happened to your Bitcointalk and reddit support and nobody really knew what to asnwer. Once I noticed you've gone missing, I logged in and did a withdrawal as I started to fear the sportsbook might go away. Surprisingly, I've received the BTC relatively fast (24 hours or so).
Glad to see you're back, especially with the Russia World Cup 2018 being this close.
Glad to see you're back, especially with the Russia World Cup 2018 being this close.
It's great to be back, and if you have any questions or concerns please do not hesitate to reach out to me directly.
Thanks folks!
Peter @ Cloudbet
April 08, 2018, 04:54:11 AM
Glad to see you're back, Cloudbet. I was asking few weeks ago what happened to your Bitcointalk and reddit support and nobody really knew what to asnwer. Once I noticed you've gone missing, I logged in and did a withdrawal as I started to fear the sportsbook might go away. Surprisingly, I've received the BTC relatively fast (24 hours or so).
Glad to see you're back, especially with the Russia World Cup 2018 being this close.
Glad to see you're back, especially with the Russia World Cup 2018 being this close.
April 08, 2018, 12:51:05 AM
Today is the fifteenth day since the moment of the my withdrawal...
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