Topic: Cloudbet | Sportsbook and Casino | Bet with BTC and BCH | 100% Deposit Bonus - page 19. (Read 466288 times)

The fact that Cloudbet has been operating since 2013 already indicates that the casino is trying to work honestly and is doing everything possible to solve problems with customers.

This is because centralized casino still offer the best benefits and tournaments rewards compared to decentralized casino. Also there is only few decentralized casino that popular at this point that’s why crypto gambler still choose centralized casino since decentralized casino is not yet booming. Soon crypto user will decentralized casino once KYC becomes mandatory on all centralize casino. So far there are still some casino that doesn't require KYC which is why decentralize is still not the preferred choice of gamblers.

I don't agree with this. There are many reputable sources where you can find honest, reliable reviews that can help guide you towards choosing the right casino games, without feeling like you're being duped by some phony review site. Since it's always best to be a smart player and read reviews before taking a chance on a particular casino, it's important to know where to look for helpful information. In other words, do an appropriate amount of analysis before deciding to trust a review source. Anyone could have a professional-looking site and print any kind of content that they want. You should consider how trustworthy the source is, how true or foul the content is, and whether or not anyone is being paid to provide biased information, so you can judge what you read using critical thinking. Once you know what to look for, it should be easier to pick those sites that are most likely to be helpful to your own analysis of online casinos.

Maybe it's just your internet connection. Tried opening mine and the website interface showed quickly. I even tried it to access on my phone and it just works fine even if at mobile data.

Cloudbet's been running many years now. It's the first website I get to know way back 2018 in terms of sports booking. Their website improved a lot since then, they now offer some casino games unlike before that you can only bet on sports matches.

You mean this link?


I tried loading it on my Firefox, and it took less than 5 seconds to load. Maybe there's a problem with your device, internet provider or browser.

Hello again,

They informed me from live support that I can make a withdraw my money. I passed the investigation on my account like I thought I did not anything wrong.

Now I am waiting to receive my money.

Thanks for all answers

A bit of a lag when I just opened the site in the post. Maybe because on the start page there are some videos, which makes my computer a bit laggy.

Actually I am full confident about my account. Just happening this make me sick Because I did not wrong anything. The problem is they did not give me exact time of period.

From this I understand They can hold me maybe a month, maybe even a year.

They send me money also after 1st KYC. I thought Ok there is no problem anymore. But it still a problem.

I think I also won bets that interval They paused me or they want me to play and loose those money. Actually I played like 1-2 hours ago First it went bad then I won and there is addition 2000 USDT.

By the way I did not play casino only sportsbetting.

I did not broke their ToS. I can show to anyone my bets.

Also I did broke their ToS, They wouldnt let me take 30.000 USDT yesterday.

Those all things make me confused.

Is there anyone know that how much time they do investigation generally ?

If they told you there is investigation on your account and you should wait, why you are hurry too much?

Just wait for result and their answer about investigation. Honestly, mostly when a casino starts investigation, they already have data in hands and you are in troubles. However it is still too soon to conclude anything and I think you should wait patiently for their answer.

It is only what you wrote and needs to be confirmed by Cloudbet.

They told you to wait.

If investigation concludes that you broke their ToS, you will not be able to withdraw it.

Hello all,

I have been playing on Cloudbet. Lots of transactions are made. I lost, I won. But never my withdraws was rejected. On Wednesday they requested me to do KYC on website. I have done it in 15 mins. After that I made succesfull withdraw 30.000 USDT. Then I played on live games again I won and my account reached to 55.000 USDT. I requested to withdraw 40.000 USDT but they rejected.

Then I got contact with live support They told me that I have to do KYC. But I told him I have already done it on website. Then they sent me email, 3 part of documents they asked me same like on others on this forum. Also I have sent them in 30 mins.

Then I requested again 40.000 USDT. It rejected by them agian When I reached out to live support They told me there is an investigation on my account. And they told me I have to wait to finish it.

But they cannot me provide a time period, or exact time. Only thing they aer saying is I have to wait.

On my account there is nothing wrong. I played live games. I played over goal bets on soccer and tennis break game mostly.

There is not also late bet. Also it is impossible to do on my account because 20-30 secs pass to accept my bets on Cloudbet.

I sent a email to [email protected]. But they did not answer.

What should I do right now ?

Balance is 57.000 USDT. I cannot withdraw that money right now,

Please guide me

I strongly don't agree with this very statement of yours, because thou cryptocurrency is partly regulated today by big exchanges and online casinos, but i doubt if it can be fully regulated in time soon, coupled with the decentralized nature of Bitcoin and its anonymous inventor "Satoshi" who up till today never seen before, because with the help of decentralized exchanges "e.g Bisq" and cold wallets which enable us to buy, sell and trade cryptocurrency, people can equally use this while bypassing regulated centralized medium

On any forms of business, there will always be abusers like that but business owners can do something to stop them. If it's an online casino then they can increase their website's security and they can also enforce a KYC to intimidate those who will try to abuse their sites but if ever the abusers insist to and they are caught out, it will be easier for the casino to trace them.

Some criminals will just hack someone's account that are verified already by a KYC and they will use it for their exploits. Problems like this will be solved out easily if a user who got hacked will cooperate on the casinos immediately and then the casino will freeze their accounts.

Have you been in touch with them through their support email? If not, then it's worth trying


Nobody can really help you here unblock the account except the Cloudbet team. Make sure you update as on the progress because they seem to be having lots of complaints lately.

Transparent on what? I think they privately made the investigation on the flag accounts so that those abuser will not get any idea on how to avoid them. So I guess its really good to wait for the investigation to bw done if there it since for sure the old casino which I think still running good will not ruin their build reputation.

My account is "closed" and the funds are frozen despite the fact that I was told I could withdraw the funds in my account. Yet, it's been three days and Cloudbet has not allowed me to withdraw my funds.

My account is "Esmeallday." Please can someone help me.

There is no need to panic if you did nothing wrong. I think the KYC check is their normal procedure given that it's even talked about in their terms of service. Just do as instructed, pass the KYC verification and I believe they will let you withdraw the money

There's a case that I closely followed where a user's account was unblocked, and he got back his money even when he had made a deposit from a banned Country. Of course, they had to be lenient because the User didn't want to undergo KYC verification and the amount wasn't that much.

Every day the rules of regulation are tightened and if earlier KYC was necessary only for large winnings, now KYC is needed by all casino players. And it becomes more casino with passing KYC. At least all major casinos have KYC.

You don't need to tip anyone here because you and cloudbet staff is the only one who can resolve the issue at the moment. Just send the requirement what they ask because this will make you fill what they require to you to provide, if still they insist to proceed and make your withdrawal request granted then maybe its time for you to file a case against them. But for now I think you are good since Cloudbet still solving issue like this so maybe waiting for their action is best to do at the moment.

as long as you don't cheat and it's a pure result of winning you don't need to worry, after all it's only natural if Cloudbet finds a little suspicious activity
no need to worry it will be resolved if you are right

I'm pretty sure this is a complaint from a multi-account as Cloudbet has been tested for years and they have no problem processing any withdrawal (they have hundreds of bitcoins in their reserves). But their adherence to principles is unparalleled .... I think if the user violated the rules, then Cloudbet is not one of those who will go to the meeting.