Topic: Cloudbet | Sportsbook and Casino | Bet with BTC and BCH | 100% Deposit Bonus - page 53. (Read 466164 times)

here's where they said the discussion would be in here.  So I'm hoping they review the new facts in the case.  Look at all these VIP emails.  They got me hooked on the site 2 years ago and then told USA customers they had to leave , so I made a new account 18 months later , the last time i did anything on the site was january 2019 then i made an account in I think June of 2020 and used VPN.  Then I won some money, withdrew, and wound up re-depositing a few times, and then the last deposit has been confiscated (67 BCH or about $15,000 has been confiscated minus a .26 bitcoin mis-grade).


Here's an imgur post with some VIP emails like below on the first account from VIP account manager Andy
https://imgur.com/a/UyE5lng

Hi, Cloudbet said that they would continue discussion here, not in scam accusations threads.  They stopped in a thread and said that in scam accusations. 

I have provided new facts to the case.  I had a VIP account manager 2 years ago and I am providing emails for that now.  I used to be a VIP customer because I lost so much.  Yet they want to take what I deposit because they think I'm a winning account.  I have lost a lot, so I hope they respond to this.

AFAIK, cloudbet consider this case as closed and don't want to discuss anything further about this because the user lied and there is clear violation so cloudbet is in the position whether they want to give the deposit or wanted to hold themselves.

Already the topic related to this issue has been moved to Cloudbet $15,000 confiscated due to US Citizenship so it is better to continue the discussions there in my opinion.

To be honest, I don't understand what Cloudbet is doing. I have to admit, perhaps the player in question has also not acted clearly and properly using the site of a jurisdiction that is actually not allowed. However, Cloudbet must take responsibility for its professionalism and actions, and should have built in a better mechanism to ban customers. Cloudbet should also have asked for documentation much earlier. Cloudbet, take responsibility for your mistakes and pay this user, so that we can continue in this topic and you can still honor your name in some form.

This case has taken a serious turn when you said that you lied so many things it is hard to understand who is right and who is wrong but surely you should have not lied initially as Jollygood also felt unfortunate because it is like someone is helping you and then he gets to know that you were hiding so many facts.

I still hope they pay your money back and close this case but really you should not be using a VPN to visit the sportsbook that does not allow players from from your country. I really don't understand why you cannot make a account on a sportsbook that accepts players from your country and make bets normally there.

true, but it is necessary that the gamble sites have common sense at times, in this case do not cost anything to have returned the money to @efxes. if all the people in the world just played with very low values something like less than $ 100, then all betting sites would go bankrupt, hardly a betting site where all their customers would only play with less than $ 100 would be able to run signature campaigns here on the forum . my point is: gamble sites must be reliable to the point that someone does not have problems with withdrawing $15000 or more. in the past cloudbet solved a problem where the amount involved was much higher than $ 15000, that's why I don't understand why this problem is dragging on until today with no solution

Take this as an eye opener for you and an a a lesson worth sharing to all gamblers who are losing their sanity and control from gambling, we have read and heard it thousands of times before, gambling is for entertainment only and you should only bet what you can afford to lose and do not chase your losses, I guess these are the things you missed from playing, I hope you can come out of this.

Sorry for ranting, I lost $60 last night to a friend and I was upset lol.

I also want to change my tone and apologize to Cloudbet for breaking their TOS and providing false information.

I still would like a response to the new info that is coming to light now that I am bringing all the facts to the table.  I appreciate any understanding and forgiveness from Cloudbet and the community as well for being angry and accusatory when I was the one breaking terms of service.

i have provided evidence that this is false (above). awaiting cloudbets response

Email screenshots of withdrawals on 4 year old account (~30 withdrawals): https://imgur.com/a/tUUxi0e
Email screenshots of deposits on 4 year old account [email protected] (~200 deposits): https://imgur.com/a/cKScZIG
Spreadsheet of deposits and withdrawals of [email protected] with links to each imgur: https://docs.google.com/spreadsheets/d/1i-FSIgUq4NsDNjFS0lAULSytUpwHnB2Vf3Gtupu8ILw/edit?usp=sharing



This means I'm still down over .9 bitcoins even if I was paid out, yet cloudbet said in their post on the subject that i had withdrawn more than my deposits. clearly this is untrue. also in the past they have delayed like this and ended up paying, in similar cases. all i ask is they look at this info again, now that this info has come to light, so they can see they're making a mistake, and that I should be due my deposits back.

Including the 67bch ($15,000) that's being withheld from me, and then factoring in the fact that I owe them 0.26 BTC ($3,000) for a misgrade, I am down approximately $25k to the site. if they release these funds to me i will still be down approximately $11k (.9btc+)  to the site. thus, their statement that i rcvd more in deposits than withdrawals is FALSE. i have proof, screenshots, showing that this is false. i apologize for lying in the beginning, i was scared, but now i am being completely truthful and showing proof. i am willing to take as long as it takes to resolve this, and would appreciate any kind words or support from anyone


and i understand that i may not get anything back but i still hold my claim, and will forever hold it, unless they resolve this with me.

Where do you see that I lost?  I didn't lose.  I deposited 80 BCH and I went to cashout 67 BCH and they're taking all BCH of my deposits.  Stop posting if you don't know what you're talking about.

Plus Steve said that if my lifetime deposits are less than withdrawals they're entitled to keep whatever I sent that day.  But I had another account 2 years apart that I didn't even VPN in from.  I was a long time losing and loyal customer, in love iwth the software and I missed the experience and VPN'd in.  I have never won, this was a fluke.  I ran up a big amount and my dreams were crushed because I'm a winner?  but in fact I lost 2.7 bitcoins at least to the site, which can be verified by Cloudbet if they would like to release it.  

The reason I'm not being paid is because of the profits on the account, but in fact I've donated .9 bitcoins or more in the 3 years I've used the site, most of that time I wasn't using a VPN.  It was just 18 months after my account was shut down for being from the USA that I grabbed a VPN and bet for 3 months and wound up winning, withdrawing everytyhing, and slowly re-depositing until they took my deposits when I couldn't afford for them to be taken.  Again, here's the email:




And by the way, with the money stolen from the account, I would actually be down 2.3 bitcoins, not .9 bitcoisn to the site.  I deserve the account balance back, and I am firm about that.

Quote: "polite but firm. u are a lifetime 0.9 (actually 2.3 if i don't get my deposits back) btc loser on cloudbet. in similar situations they have paid ppl the balance, bigger balances, and closed the account. in their communications with regards to your account, they claimed you were a winner and that is one of the reasons for their decision. just keep repeating this"
"u can even post that text of mine word for in quotes and say "a friend who is giving me advice on this situation said to post this"

Yes, however if you lost your coins on bets, what is there to reimburse to you? Those bets are lost. Should everyone use a VPN from a banned country, lose their bets and demand Cloudbet to reimburse their coins? I shake my head.

@Ronnie?

If you're late to the party, they caught me VPN'ing from the USA.  They want to take my $15,000 in deposits, but they said that I'm in the profit lifetime on the account.

As you can see above, I'm not.  I'm down at least .9 bitcoin but I am adding it up now and I already found an extra .03 deposit so it's looking like I'm a losing customer on their site still after this second account I made after they closed my first account suddenly because they stopped accepting USA customers.  I didn't try to circumvent that back then but now I did.

They are saying they won't give me back the money I deposited that's on the account because I'm profiting off of them.  But I'm not, I was a loyal losing customer for many years before this.  It was my mistake to make another account but I loved the Cloudbet software and I was a loyal customer, I chose them over all other sportsbooks I enjoyed my experience there.

But what Steve says is I am profiting but I'm not.  I'm a losing customer I've donated plenty, my first account closed 18 months before I made this account was -2.7 bitcoins.  I have no history of multi-accounting, only being a loyal cloudbet customer missing my experience there.

@efxes. You lost your coins in bets and want them to reimburse you because of that rule? I reckon they should only reimburse you with only all your coins before you have taken those bets.

I had an account 18 months before I made the [email protected] account.  I hadn't bet at the site for 18 months and since I'm being truthful about EVERYTHING, one day I received a message when I went to log in that the account was closed or something due to being a USA customer.

So 18 months later I made the [email protected] account on a VPN.  I had never been KYC'd before.

According to my tallies via my emails, example screenshot here:






you can look at full transaction histories and tallies here from [email protected] 18 months before i opened the efxes account about 3 months ago:  https://docs.google.com/spreadsheets/d/1i-FSIgUq4NsDNjFS0lAULSytUpwHnB2Vf3Gtupu8ILw/edit?usp=sharing


In total I tallied that I made 198 deposits and 37 withdrawals and

Lost 2.6858 (negative -2.6858 BTC)

Cloudbet: please feel free to verify the transaction history on that account.  Here's a screenshot of one of the emails i used to tally this up.





Here's the tallies from the official spreadsheet of the [email protected] account, sent to me by head of customer service:






https://docs.google.com/spreadsheets/d/1RinFRRp_GP6E7P124fUWljew_GXJXmLjGwBXweM6n0I/edit?usp=sharing





Here's what 10.7 bch is worth in bitcoin:





So I am up 1.75 bitcoins total (that is including the value of the bch) in the [email protected] account.



I am down -2.6858 according to cloudbet's calculations in the [email protected] account.



This puts me as a lifetime loser on cloudbet at



1.75 profit minus 2.6858 losses











I am adding the screenshots of each email to each line in the spreadsheet to verify that these emails are real.  I am requesting that Cloudbet verify my lifetime losses on [email protected] over the 2-3 years I had the account.  I made 198 deposits and 37 withdrawals and lost a total of 2.68 bitcoins there.



Again:

Unofficial [email protected] from 2017-2019 account deposits and withdrawals

https://docs.google.com/spreadsheets/d/1i-FSIgUq4NsDNjFS0lAULSytUpwHnB2Vf3Gtupu8ILw/edit?usp=sharing

All email screenshots are being included, all 198 deposit email screenshots and 37 withdrawal screenshots.



Official [email protected] from 6/22/20 to 9/22/20 here direct from Cloudbet:

https://docs.google.com/spreadsheets/d/1RinFRRp_GP6E7P124fUWljew_GXJXmLjGwBXweM6n0I/edit?usp=sharing




So if this is the case, I was a long-time loyal customer 18 months before before I even thought to use a VPN in order to play on Cloudbet.  They closed my account since I used it from USA.  I shouldn't have, but I opened an account 18 months later in order to finally get back on Cloudbet.  So yes, I had two accounts.  But looking at my [email protected] account i had lost 2.7 bitcoins there anyways.  So I'm down overall on the site so this means that I should be due my money back.




If you don't want to click into the spreadsheet and you want to see all the proof of the deposits and withdrawals on the [email protected]

here is the imgur post with 240 deposits from 2017 to January of 2019
https://imgur.com/a/cKScZIG

Much has been said and written about it. Yet the only fair solution seems that Cloudbet will simply pay out properly. After all, they themselves allowed this player to gamble. They should have asked for documentation or verification much sooner, and not just after big wins. Perhaps the player in question is not going completely free either, but we are talking about a betting organization, which has to be perfect and not just good. Nor is it that they just started. Unfortunately, they have made many victims. The fact that they indicate that the victim can now lodge a complaint via the committee does not say anything. They will know from experience that people often don't do that anyway because it will probably be a long process. 15,000 USD is a little something for Cloudbet, they can easily miss that money.

Ethically no, but legally yes and the word rob should not be used here because they mentioned it clearly on their ToS so they can freeze and terminate your account without any further questions.Thi is not new, traditional banks are doing this, coinbase done this and lot other crypto related platform terminate your account and release your funds or not is based on their own decision and literally you can't force them to give the money back because you are broken now.