Cryptopia Cryptocurrency Platform Services and Development - page 168.

steve77

newbie

Activity: 2

Merit: 0

Quote from: Lafu on March 11, 2018, 03:59:01 PM

Quote from: steve77 on March 11, 2018, 09:00:58 AM

Hi everyone this is my first post on the forum. Since about a week I can not log in to my account in cryptopia . I have information that the password or email is invalid. I did not change anything. I reset my password but I did not receive an email with a new password. I wrote to the support but I did not receive the answer from 4 days. Lafu I wrote to you a private message in which I gave you my email which I use in my cryptopia account. Can You help?

The email you gave me is wrong and not in use on cryptopia ! maybe look again if you gave me the right one ! PM your username too please !
And check if you use the right URL for login ! https://www.cryptopia.co.nz

Regards Lafu

My username is bruce77. I have created an account on cryptopia exactly 11.06.2017, hour: 14:55-15:00. Since then I have been logged in under this email and no problem at all. I had an account above 8k verge. This is either some error from the cryptopia or this account has been stolen from me. If You would like to email me in a private message, I will send you a screen with an email from cryptopia with the login code from first of march .

BigBadBitBaron

sr. member

Activity: 463

Merit: 256

Quote from: Lafu on March 11, 2018, 06:06:42 PM

Quote from: Thirdspace on March 11, 2018, 06:04:13 PM

Quote from: Lafu on March 11, 2018, 05:31:56 PM

Cryptopia is currently in scheduled maintenance mode for 30 min !

We apologize for any inconvenience this may cause

Quote from: Lafu on March 11, 2018, 05:57:02 PM

And we are back online !

LoL... I was about to ask Cheesy

and you posted "back online"
would this maintenance make all previous stuck withdrawals get processed faster now?
and any updated info on which coin currently still have withdrawal issues? so we can avoid withdrawing it

Some new things, for deposit and withdraws have been added !

Regards Lafu

LTC withdrawals still stuck in processing..

Lafu

legendary

Activity: 3178

Merit: 3295

Quote from: Thirdspace on March 11, 2018, 06:04:13 PM

Quote from: Lafu on March 11, 2018, 05:31:56 PM

Cryptopia is currently in scheduled maintenance mode for 30 min !

We apologize for any inconvenience this may cause

Quote from: Lafu on March 11, 2018, 05:57:02 PM

And we are back online !

LoL... I was about to ask Cheesy

and you posted "back online"
would this maintenance make all previous stuck withdrawals get processed faster now?
and any updated info on which coin currently still have withdrawal issues? so we can avoid withdrawing it

Some new things, for deposit and withdraws have been added !

Regards Lafu

Thirdspace

hero member

Activity: 1232

Merit: 738

Mixing reinvented for your privacy | chipmixer.com

Quote from: Lafu on March 11, 2018, 05:31:56 PM

Cryptopia is currently in scheduled maintenance mode for 30 min !

We apologize for any inconvenience this may cause

Quote from: Lafu on March 11, 2018, 05:57:02 PM

And we are back online !

LoL... I was about to ask Cheesy

and you posted "back online"
would this maintenance make all previous stuck withdrawals get processed faster now?
and any updated info on which coin currently still have withdrawal issues? so we can avoid withdrawing it

Lafu

legendary

Activity: 3178

Merit: 3295

And we are back online !

BigBadBitBaron

sr. member

Activity: 463

Merit: 256

Quote from: Lafu on March 11, 2018, 05:31:56 PM

Cryptopia is currently in scheduled maintenance mode for 30 min !

We apologize for any inconvenience this may cause

It is very easy for Cryptopia to set withdrawals to automatically cancel if not processed within 60 minutes.

Other exchanges do this so there is no excuse why Cryptopia can't do it..

This would just about eliminate your inexcusably long ticket delays also as people would have no call to
submit tickets.

A bit of common sense is required here, not excuse after excuse.

Even Yobit have a better reputation than you guys at the minute !!!

Lafu

legendary

Activity: 3178

Merit: 3295

Cryptopia is currently in scheduled maintenance mode for 30 min !

We apologize for any inconvenience this may cause

Lafu

legendary

Activity: 3178

Merit: 3295

Quote from: steve77 on March 11, 2018, 09:00:58 AM

Hi everyone this is my first post on the forum. Since about a week I can not log in to my account in cryptopia . I have information that the password or email is invalid. I did not change anything. I reset my password but I did not receive an email with a new password. I wrote to the support but I did not receive the answer from 4 days. Lafu I wrote to you a private message in which I gave you my email which I use in my cryptopia account. Can You help?

The email you gave me is wrong and not in use on cryptopia ! maybe look again if you gave me the right one ! PM your username too please !
And check if you use the right URL for login ! https://www.cryptopia.co.nz

Regards Lafu

steve77

newbie

Activity: 2

Merit: 0

Hi everyone this is my first post on the forum. Since about a week I can not log in to my account in cryptopia . I have information that the password or email is invalid. I did not change anything. I reset my password but I did not receive an email with a new password. I wrote to the support but I did not receive the answer from 4 days. Lafu I wrote to you a private message in which I gave you my email which I use in my cryptopia account. Can You help?

edgar

legendary

Activity: 1859

Merit: 1001

0.028 fee on xmr is a bit harsh isnt it?

marvel213

member

Activity: 280

Merit: 13

The same old we are fixing it tactic. Right. It's been months. Not a single thing is fixed.

Lafu

legendary

Activity: 3178

Merit: 3295

Quote from: JanpriX on March 10, 2018, 04:25:58 PM

Quote from: wacko on March 10, 2018, 04:18:03 PM

Not a single day without problems, this exchange just can't run stable, something always breaks. Getting "Invalid DOGE address" while trying to withdraw Doge. Tried multiple addresses that work just fine, except cryptopia thinks they're all "invalid".

Having the same issue like yours. I'm trying to withdraw Doge to another exchange because of lower fees than BTC but I'm having the same error message like that. I don't know what's wrong with them and this is really pissing me off. I just withdrew my money from them using BTC (paid huge trans fee) because I don't want to deal with them anymore. Their CEO provided update regarding IMPROVED STABILITY & PERFORMANCE but they didn't make any change at all. This is the same issue that we have these past couple of weeks. They'll definitely lose customers because of this.

They are on it now sry for that !

Regards Lafu

JanpriX

hero member

Activity: 1708

Merit: 606

Buy The F*cking Dip

Quote from: wacko on March 10, 2018, 04:18:03 PM

Not a single day without problems, this exchange just can't run stable, something always breaks. Getting "Invalid DOGE address" while trying to withdraw Doge. Tried multiple addresses that work just fine, except cryptopia thinks they're all "invalid".

Having the same issue like yours. I'm trying to withdraw Doge to another exchange because of lower fees than BTC but I'm having the same error message like that. I don't know what's wrong with them and this is really pissing me off. I just withdrew my money from them using BTC (paid huge trans fee) because I don't want to deal with them anymore. Their CEO provided update regarding IMPROVED STABILITY & PERFORMANCE but they didn't make any change at all. This is the same issue that we have these past couple of weeks. They'll definitely lose customers because of this.

wacko

legendary

Activity: 1106

Merit: 1014

Not a single day without problems, this exchange just can't run stable, something always breaks. Getting "Invalid DOGE address" while trying to withdraw Doge. Tried multiple addresses that work just fine, except cryptopia thinks they're all "invalid".

marvel213

member

Activity: 280

Merit: 13

Taking advice from Cryptopia about crypto is like taking advice from scammers. over a month this incompetent exchange is holding my coins hostage. Lost 4k. Still don't have my coins.

Lafu

legendary

Activity: 3178

Merit: 3295

From our CEO

Alan Booth

Increased Transparency

It has been another busy week here at Cryptopia HQ. I’d like to report back on four key areas that affect our users in the interests of increasing transparency and better education when trading with Cryptopia.

1.
BETTER CUSTOMER SERVICE RESPONSE TIMES

With the launch of the Cryptopia Help Centre last week, we are on the path towards improved response times and better resources for our users. For those of you who are waiting on a response from our Support Team I want to reassure you that you have not been forgotten. We will get to your ticket and appreciate your ongoing patience. We expect to vastly improve our response times by the end of the month.

2.
IMPROVED STABILITY & PERFORMANCE

Stabilising Withdrawals and Deposits has been the major recent focus for our development team. We are now running a significantly improved Deposit engine, with the new Withdraw engine in final testing. We want to ensure we rigorously test prior to launching but we will go live as soon as we feel confident. Stay tuned for announcements about exciting features in the roadmap.

3.
INCREASE OF PHISHING AND SCAM ACTIVITY

Our Community and Support teams have reported a significant spike in scam and phishing activity. Unfortunately, cryptocurrencies are a lucrative market for people operating scams and they are getting more sophisticated. Please make sure you review our article on how to keep your account safe and your information secure.

4.
MARKET VOLATILITY AND RISK

I’d like to take this opportunity to remind you that trading and financing trades in cryptocurrency entails certain risks (market shifts, liquidity, listings, legal etc.). The market is inherently volatile and we urge you to exercise caution, spend only what you can afford and ensure you educate yourself about any coins you choose to invest in.

Rest assured, the team here are truly dedicated to delivering you a fast, secure and customer focused cryptocurrency exchange. And we are in this for the long haul!

Alan Booth
Cryptopia CEO

https://help.cryptopia.co.nz

Shogun1011

newbie

Activity: 24

Merit: 0

How often does maintenance seem to take place?

btcmegastar

member

Activity: 700

Merit: 12

Quote from: ?? on ??

Quote from: HardFireMiner on March 06, 2018, 10:38:41 AM

Four airdrops, worth of thousands of $, I did not receive because cryptopia is holding my coins in "Processing". I don't get it, how is it possible to mess it up so huge, nothing is worse then when an exchange takes your currency and gives you nothing in return. 32+ days and counting, keeping my money.

This is very disappointing and shameful.

You're right, that is why I have been afraid of using it these days. Cryptopia has some major issues about wallets for days and wallets maintenance goes on ridiculous!

It’s called maintenance, no withdrawals because of maintenance. It's annoying of waiting, but they are OK. I've never had any issues with cryptopia, as have bought many times smoothly and successfully.

During maintenance, we have to wait because of you withdraw may be you may loose the fund. So it always better to wait until they finish upgrading everything, till now I never faced any problem with cryptopia.

mrjoy15

hero member

Activity: 868

Merit: 504

Quote from: undeadbitcoiner on March 08, 2018, 09:51:06 AM

Quote from: HardFireMiner on March 08, 2018, 01:31:27 AM

Quote from: ?? on ??

Quote from: HardFireMiner on March 06, 2018, 10:38:41 AM

Four airdrops, worth of thousands of $, I did not receive because cryptopia is holding my coins in "Processing". I don't get it, how is it possible to mess it up so huge, nothing is worse then when an exchange takes your currency and gives you nothing in return. 32+ days and counting, keeping my money.

This is very disappointing and shameful.

You're right, that is why I have been afraid of using it these days. Cryptopia has some major issues about wallets for days and wallets maintenance goes on ridiculous!

Today my order changed from Processing to Cancelled and I withdrew my coins in 1 minute.

Still lost a lot of airdrop coins...

Same thing happen to my transaction, I think they are fixing one by one coin, I had 8 Withdrawal pending from Feb 2, suddenly yesterday everything was canceled with Failed:Cancelled: this transaction was halted, please retry Detail, tried sending all my coins in 1 transaction and was successfully didn't even took 30 Sec from pending to processing to complete and within few minute i got my coins in my wallet.

Sucks but that's great you got them back. It's frustrating when your transactions is being halted. If it true that they are fixing out one by one coin then I think mine Stuck ETN will release soon.

Lafu

legendary

Activity: 3178

Merit: 3295

We've noticed an increase in the number of FAKE Cryptopia accounts on Twitter claiming to be giving away free cryptocurrency.
We would never ask our users to transfer funds to participate in a promotion!

For more info see https://help.cryptopia.co.nz/en/a/is-cryptopia-safe

Topic: Cryptopia Cryptocurrency Platform Services and Development - page 168. (Read 174366 times)